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Coming to grips with over 100,000 restaurants shuttered...It's time to fix what's broken. FULL COMP is a weekly show exploring the past and future of the hospitality industry. Provocative and actionable, the show aims to ask the tough questions, supplying listeners with the tools and resources needed to thrive post-pandemic. The host, Michelin-rated restaurateur Josh Kopel, challenges conventional wisdom by hosting both hospitality professionals and thought leaders from outside of the indust ...
 
Shari Bayer of Bayer Public Relations explores behind-the-scenes talent within the hospitality industry. Experienced restaurant and hospitality professionals reveal their stories and expertise through a lively and reflective conversation about the industry. Shari also adds speed round games, solo dining stories, PR tips, and current event discussions into the mix, rounding out each episode with a question from the current guest to the next, tying the entire series together.
 
Your weekly chat with guests who rock the ( global ) hospitality industry in their own way, with their own habits and in their own niche of hospitality. Please subscribe if you like to hear me pick the brain of our industry's rockstars all over the world.
 
Industry Night is the long-talk format radio show and podcast that brings you up close and personal with the trends and trendsetters across today’s diverse food, wine, spirits, brews and hospitality landscape. For in-depth insights and insider tips, join your host, Nycci Nellis, cohost of Foodie and the Beast, the DC area’s one and only food and wine variety show, and all the locally, nationally and globally renowned chefs, restaurateurs, cookbook authors, mixologists, somms, distillers, bre ...
 
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Change is hard. Becoming irrelevant is harder. Today we chat we Joe Jackman who wrote the book on change. Joe walks us through what real change can look like in our businesses, creating a blueprint for disruption and innovation within an industry that desperately needs both. You can pick up The Reinventionist Mindset wherever books are sold. ______…
 
On today's episode of All in the Industry®, Shari Bayer welcomes two guests to the show. First, Omar Tate, a chef, artist, and cofounder of Honeysuckle Projects, a multifaceted food company that focuses on the nuanced cultures and cuisines of the Black diaspora. Omar has emerged as a visionary and a leading thinker on the restaurant industry’s cult…
 
TIME with Ingrid Berthelsen, Managing Director of the Evolution Travel Collective & Representative of TIME in Victoria. https://www.travelindustrymentor.com.au https://www.linkedin.com/company/time-mentor-experience/?viewAsMember=true https://youtube.com/playlist?list=PLXEjdjkl9oZfRFGf2grhZC2wwm-H5Sh4y https://www.linkedin.com/in/ingrid-berthelsen-…
 
So many restaurant owners have desperately fought for survival over the last 15 months. Why? Is it for the money or the glory? Because both have been in short supply... We do this to serve a higher calling, and the best of us light the path forward. Today we chat with Chef Steve Samson & Hans Luttman, partners and operators of Rossoblu in Downtown …
 
Imagine, if when you started your entrepreneurial journey, you were provided with a plan for guaranteed success. Dennis McKinley did and he shares that plan with us today. Dennis became a franchisee in his early 20's. He took that playbook, improved upon it and today sits as the franchisor of one of the fastest growing restaurant chains in the coun…
 
On our 300th episode of All in the Industry®, Shari Bayer's guest is Daniel Boulud, renowned Chef-Owner of several award-winning restaurants and the Feast & Fêtes catering company. Daniel’s New York City restaurants include his flagship two-Michelin star DANIEL, a Relais & Châteaux member; and his latest, Le Pavillon, a seafood and vegetable focu…
 
Nick Brune calls himself a chef but I'd call him a culinary entrepreneur. The reason being is that he's as interested in the business of food as he is in cooking it. In today's far reaching conversation we cover the path he took to master the business of hospitality, how he's applied those lessons to build multimillion dollar F&B businesses and how…
 
Have you chosen your customers or have they chosen you? In an effort to achieve profitability many of us refuse to clearly state who is and who is not our target customer. Kevin Tan chose a different path. In having a maniacal focus on his target customer, he's built a platform that's grown to over half a million users in just a couple of years. Wh…
 
On today's episode of All in the Industry®, Shari Bayer's guest is Surbhi Sahni, chef and owner of TAGMO, a new restaurant in Manhattan’s Seaport District, featuring homestyle Indian cuisine and confections. With two decades of professional culinary experience, Surbhi has made her mark as a talented pastry chef with handcrafted cakes & confections …
 
Can we make more money today? Like right now? Are there simple fixes to the problems we've been suffering from as an industry for the last, I don't know, 1000 years. Most of us don't make enough money and today we're talking with Chip Klose, who's trying to fix that. In our conversation, Chip lays out some simple, easy to execute tips and tricks fo…
 
I'm not crazy. There are definitely people that make an absolute fortune in this industry. They're just few and far between and and many haven't been willing to share their recipe for success. But you can learn a lot from observing the masters at work. And that's the vantage point from which the team over at Restauranttopia views our industry. They…
 
I'm not crazy. There are definitely people that make an absolute fortune in this industry. They're just few and far between and and many haven't been willing to share their recipe for success. But you can learn a lot from observing the masters at work. And that's the vantage point from which the team over at Restauranttopia views our industry. They…
 
The future of restaurant marketing is the current state of marketing in every other industry: data. Marketing is no longer about compelling diners to come to our restaurants, it's about compelling them to give us their contact info so that we can start a conversation. Today's marketing strategy is more about them than it us about us. Leading the ch…
 
Want to hear about the TIME program first-hand from some of our current mentees? Timo Lorenzen hosts his first "panel" on the TIME VLog and chats with Jason Simpson, Melanie Truman and Gabby Pearce-Raisin who are currently going through the TIME program and due to graduate in October. #travelindustrymentor #travelindustry #mentor #mentoring…
 
This week on our TIME Vlog, Timo Lorenzen chats with Andy Buerckner from Platinum Travel Corporation and Belinda Morris from Amadeus IT Pacific about mental health, Andy and Belinda give their thoughts on mental health in the workplace and what they each do to keep mentally fit! #travelindustry #travelindustrymentor #mentor #mentalhealth…
 
This week on our TIME Vlog, Timo Lorenzen interviews Tim Hoopmann, Beyond Blue speaker and small business coach, Timo chats with Tim about all things mental health. This is a great interview with some handy tips from Tim on what you can do to help yourself or help those around you, especially during this tough times. #travelindustrymentor #mentorin…
 
There's a new breed of restaurateur and it's pretty exciting to see. A younger generation bringing the best of the past together with a new vision of the future. Today we chat with Chicago power couple Jenner Tomaska and Katria Bravo in the weeks before the opening of their new restaurant. These two cut their teeth in some of the best restaurants i…
 
We're still contending with a global pandemic in the midst of a labor crisis and this is another episode on sustainability. Are you shaking your head right now? How disconnecting am I from what's going on in your day to day lives? Today is hard but we still need to prepare for tomorrow and the challenges we'll face then. Gen Z constitutes the large…
 
I always dreamed of being a successful restaurateur. In those grand visions from my youth, I must have missed rubber apron hanging in front of my 3 piece suit as I washed dishes in the scullery, and yet, there it was. Over the last 20 years of being an owner and operator, I've felt like a prince and, at times, like a prisoner. Snoop Dillard has man…
 
Is there anything more foundational to the hospitality industry than booze? Wether it's selling drinks to customers or grabbing drinks with co-workers, the social dynamics of the restaurant industry revolve around booze. Or at least they did... The data is clear: people are drinking less. Today I chat with author Julia Bainbridge about the sobriety…
 
“It’s not where you start, but where you finish that counts”! On Episode 42 of Real-World Talks, we had a former student and wonderful partner of the Chaplin school, Camila Garcia’14, Colleague Experience Director of Hyatt Regency Miami as our guest. Camilla spoke about not knowing what she wanted to do as a student and how her career path led her …
 
On today's episode of All in the Industry®, Shari Bayer is joined by two legendary restaurateurs in the backyard of Lucali in Carroll Gardens, Brooklyn. First, Mark Iacono, well revered pizzaiolo and owner of Lucali in Carroll Gardens, Brooklyn, which he founded in 2006 and has since received national recognition. Mark recently opened Baby Luc's, a…
 
What does success look like in the restaurant industry? For Ron Shaich, it meant driving Panera Bread to outperform both Starbucks and Chipotle over the last 20 year, ultimately creating a restaurant concept valued at $7.5 Billion Dollars. How did he do it? The answer was surprisingly simple and today he takes us on the journey from a single unit c…
 
Idealism is great. We all want to be dream employers offering dream jobs to amazing people who love our restaurant as much as we do. But that's rarely the reality of our situation. Who's fault is that and is there a way to make that vision a reality? Today we chat with Gabriel Cole, a former chef, who's using his values to not only inform the way h…
 
How many articles have you read about "the restaurant of the future?" It conjures visions of robot cooks and digital menus but no one really talks about how big it is or the steps the proprietor took avoid the massive failure rate we've been saddled with in the past. I think that, more than anything, the restaurant of the future is sustainable and …
 
Change is in the air. We've felt it coming for years and we see it happening before our eyes in this moment. Today's buzzwords were the dreams of innovators from decades past. And innovation can be found everywhere. Today we chat with Loren and Lisa Poncia, founders of Stemple Creek Ranch. Stemple Creek is not only famous for their regenerative agr…
 
On today's episode of All in the Industry®, Shari Bayer is back at Heritage Radio Network's studio in Bushwick, Brooklyn, with her guest, Steven Hall - Founder of Hall PR, a multi-lingual media agency focusing on culinary and hospitality. Steven founded his NYC-based company in 1996 with the late Sam Firer. Born and bred in Flushing, Queens, Steven…
 
We've all been burned. A bad business plan, a bad business partner, a global pandemic... What happens next is what defines our lives and our careers. Chef Claudette Zepeda built an award winning restaurant only to have it taken away but, rather than seeing that as the end of the story, she began a new chapter, leveraging her talent and experience t…
 
On episode 41 of Real World Talks we had the pleasure of interviewing Benjamin Collins, Director of Human Resources at Boucher Brothers, the brand on the sand! He described his company in three words and debunked misconceptions about the human resources department, often compared to the principal’s office. On this episode he goes in depth on what B…
 
Layers. Great storytelling has tons of them. As restaurateurs we create these layers through food, beverage and ambiance to draw our guests into our world. Today we take a trip into Sahra Nguyen's world and learn how the vendors we purchase from can say something about who we are and what we believe. That change can happen one cup of coffee at a ti…
 
On today's episode of All in the Industry®, Shari Bayer's guest is Maneesh Goyal, Founder & Partner at Sona, a new Indian brasserie in NYC’s Flatiron District, which he founded with hospitality veteran David Rabin, and acclaimed actress and businesswoman, Priyanka Chopra Jonas, along with Executive Chef Hari Nayak. Sona is a tribute to Indian cultu…
 
Cameron Herold has built three companies valued at $100M each. His superpower is getting shit done. He's an operator of the highest caliber that is responsible for driving the growth of companies like 1800GotJunk and entrepreneurs like Elon and Kimball Musk. Today we define what operational excellence is, what it looks like in practical application…
 
April of 2020 was going to be a magical month for my restaurant. We had spent over a year working towards carbon neutrality and that was the month we were finally going to achieve it. Obviously my plans were derailed by the pandemic but, I've never lost sight of the importance of environmental responsibility. What I learned through that process was…
 
On today's episode of All in the Industry®, Shari Bayer's guest is Joshua David Stein, a Brooklyn-based, prolific writer and the author of many books, cookbooks and children’s books, including his latest and first solo cookbook, Cooking for Your Kids: At Home with the World’s Greatest Chefs (Phaidon). Joshua is the co-author of Notes from a Young B…
 
Ken Grossman is a craft brewing pioneer. In the late 1970's, he, along with about half a dozen other brewers, started the first craft breweries in the US. Over 40 years later, the other guys are no longer in business and Ken's company is worth over one billion dollars. In our conversation together we talk about what it took to survive in those earl…
 
Mark Twain once said, “Find a job you enjoy doing, and you will never have to work a day in your life.” On Episode 40 of Real World Talks, our guest Madison Weinstein, Sr. F&B Training Coordinator of Hershey Entertainment and Resorts loves her job! She ecstatically spoke about her fun work environment, her path to her current role, the ins and outs…
 
Go big or go home. Remember those days? It seems a lot of folks have changed their minds. Restaurants with small footprints small menus are popping up everywhere. Well, not in wine country and not with Dustin Valette at the helm. Dustin is leveraging over 50 years of combined industry know-how to create an iconic restaurant that's as ambitious as i…
 
As a business, creating and living by core values is a full time job. It's a choice that changes the very genetic code of our restaurants. When done right, they answer every question and create a roadmap to the future. Today we chat with John Cappasola, a culture-first leader who spent the pandemic doubling down on his commitment to living and lead…
 
For 50 years, Randy's Donuts has been a Los Angeles staple. The iconic giant donut seated above the restaurant can be seen for miles and on the big screen. One man, Mark Kelegian, saw more than a restaurant, he saw an international brand that could transform this tiny restaurant into a global phenomenon. Today Mark shares the tactics and tools he's…
 
On today's episode of All in the Industry®, Shari Bayer's guest is Judiaann Woo, an independent marketing and media relations consultant specializing in food and travel, and host of “Food People Are the Best People,” a new podcast on the Eat Drink Dine Podcast Network. Judiaann was born in South Korea, raised in Portland, Oregon and developed her c…
 
Do you remember the transition from employee to manager? For most of us, the boss just handed us the keys one day and asked us to lock up. Within a month, we have a title, a lot more responsibility and a lot less money in our pocket. What do you wish you knew before stepping into that role? A lot, right? Ken McGarrie set out to document every lesso…
 
When we reflect upon the overall failure rate within our industry and when we look at the current labor crisis we're facing, it easiest question to ask is "Who's to blame?" The hardest answer to stomach is "us". To one degree or another, as an industry, we've dug the hole we find ourselves in. But that's just the bad news. The good news is that mea…
 
On today's episode of All in the Industry®, Shari Bayer's guest is Josh Sharkey, Founder and CEO of meez, the recipe tool for professional chefs. Josh has over 15 years of experience as a chef, from Michelin Star restaurants in Norway, to working with some of the best chefs in NYC, including Gray Kunz, David Bouley, and Floyd Cardoz. In 2009, he op…
 
Why won't our people come back to work? What do we need to do to get them back and get them excited about rebuilding this industry together? Restaurateur Michel Falcon has been asking the same questions and has come up with really useful answers. Today, we dive deep into the recipe he uses to create and manage world class teams and the tactics he u…
 
What if we could create great businesses by doing good? The biggest hurdle I've faced as a restaurateur is the unpredictability of sales week to week and month to month. I believe Jacob Bindman may have created the solution to not only that problem but also how to feed the hungry at the same time. Today, we're discussing the San Francisco New Deal.…
 
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