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Hello there and welcome to our new service industry podcast BarCode TSI, where we discuss all things service industry related. We interview bartenders, servers, managers, and owners of bars, restaurants, nightclubs, and more. Our purpose is to shed some light on topics we all run into while doing our job. Some are fun, and some are hideous, but all are relevant to what we do on a daily basis. Even when we’re off the clock trying to enjoy our own time being served, we still end up busing our ...
 
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On this episode you'll meet John Strawbridge. John brings us perspective from the other side, the customer side. We discuss ways to be a better customer, server, bartender, and much much more. This is an episode you don't want to miss. ‘Music credit: “Going Home” By Lee Rosevere’ Http://freemusicarchive.org/music/lee_Rosevere/…
 
On this episode meet Gina Anderson. Gina has been in the Service Industry for 22 years and first got started as a phone delivery girl for Pizza Hut. Throughout her career, she has been a server, a trainer, a barback, bartender, banquet server, and a suite bartender at the Dallas Cowboy's stadium. Currently she is a server at Papasitos and a Bartend…
 
On this episode, Michelle gets into detail about what it's likeworking in the kitchen/BOH (back of the house), when it's a maledominated field. She gives you some helpful tips on how to standout as a kitchen line cook, expo and how to be the voice of theservers and the cooks. / / ?Music Credit: ?Going Home? by Lee Rosevere? / /http://freemusicarchi…
 
This episode we discuss two completely different experiences we had while dining out and having some beers. One experience was pretty crappy and the other was exceptionally awesome! Ultimately we took home some great lessons from both and share it here with all of you!
 
On this episode meet Darron Cardosa. Darron started up a service industry blog in 2008 and now has over 300k followers on Facebook, instagram, and other social media platforms. His blog is known around the world as "The Bitchy Waiter" and he wrote a book that was recently published and is now on sale at Amazon, Barnes and Nobles, or you can find a …
 
On this episode meet Billy Cavallo. Billy got started bussing tables at the ripe young age of 14 and has since been in the industry, giving him 12 years experience. He has worked in just about every area of the service industry and is currently a bartender and a liquor brand ambassador. Currently Billy is bartending at a known sports bar in Philade…
 
On this episode we are talking with Sebastian Miller. Sebastian first got started in the service industry in 1997 when he was in high school. His friend got him a job as a busser. He has worked in 9 different establishments fulfilling the duties as a busser, expediter, server, bartender, assistant manager, and General manager. Along with all of his…
 
Episode Twelve meet Colleen Morrissey. Colleen got started as a go-go dancer and cocktail server. She learned to bartend by watching the bartenders flair and mix drinks and they helped her move behind the bar. She has high volume bartending experience in Atlantic City's Casino nightclub nightlife and has been doing it for 12 years.Colleen offers us…
 
On this episode meet Kitty Tooher. Kitty has been in the service industry for about 11 years and got started in Long Beach, New York. She has hosted, served, bartended, and managed in two different states.Kitty Tooher explains what it's like working in craft beer establishment and the different clientele it brings in. We hope you enjoy this episode…
 
Welcome to Sindustry Sundays where we discuss all things uncomfortable within the service industry. Join in for all the shenanigans and comedy we find through different stories and struggles, but can take seriously all at the same time.Today we have Charlotte, Pamela, and special guest Amelia join in to talk about uncomfortable topics. They bring u…
 
Meet Jessica Ellis! Jessica has been in the service industry for 12 years. She got started in her home town in Montana at a local casino steakhouse. Bartending is her favorite gig in the industry and discusses many great perks you gain while working in this industry. Jessica explains that not everyone can handle being in the service industry, but i…
 
Welcome to Sindustry Sundays where we discuss all things uncomfortable within the service industry. Join in for all the shenanigans and comedy we find through different stories and struggles, but can take seriously all at the same time. Pamela Lolli and Charlotte Ellis dig into sexual harassment, difference of opinions with coworkers, keeping your …
 
On this episode meet Erin Wallace. She opened her first bar 13 years ago and has since opened opened 2 other establishments. The first being The Old Eagle in Manayunk, PA. The next being a craft beer bar in South Philadelphia that opened 8 years ago and only serves beer from micro breweries, called The Devil’s Den. Up to the most recent establishme…
 
Meet Joseph Corvino! Joe has been in the service industry for 16 years and in management for 8 years. He got started when he was 16 years old working down the shore as a dishwasher. Joe has done many different duties within the industry and recently joined the management team at Bistro Romano.This episode Joe talks about great ways to give incentiv…
 
Meet Ryan Fenton! Ryan has been in the service industry for 14 years. His first full service restaurant was at Mcfaddens where he started off running food. He climbed the industry ladder from running food all the way up to being a general manager and talks about the struggle of taking a pay cut when moving into management. Don't worry, the pay and …
 
On episode six we talk with Carole Ann Caporaletti. Carole has been in the service industry over 20 years. She got started back when she was 16 at Pizza Hut. Months later she moved to serving tables and then started bartending when she turned 18 years old. In her career she has served, bartended and worked in distribution. Carole offers great advic…
 
Episode Five meet Pamela Lolli. Pamela Has been in the service industry for about 10 years. She started at a local pizza place while in high school. Throughout her career she has cooked, prepped food, hosted, served, and bartended. She is currently a bartender at a world known chain restaurant and is also co-creator and co-host of BarCode TSI-The S…
 
Meet John McMillian on episode 4. John has been in the service industry for over 20 years. He got started while in college at a Denny’s looking to make extra cash. He has served, bartended, expoed, and currently is in key management. John believes employees deserve more recognition for their good work and should be rewarded for their efforts. 'Musi…
 
Episode Three: On this episode meet Brian Steen. Brian has been in the service industry for 14 years and is currently a manager of a known, world wide, corporate restaurant. He started serving when he was in college, eventually moved behind the bar bartending, then began managing. Brian was also a corporate trainer, opening up locations nation wide…
 
On this episode you meet Jay Nieves. Jay has been in the service industry around 20 years and got started as a barback. He has worked in multiple states around the east coast doing multiple jobs in the industry and is now an assistant manager at a known gay sports bar in Philadelphia. He offers advice on bartending school. Jay was also a teacher at…
 
Episode One is an introduction into our new podcast where we interview service industry workers, pick their brains, and find out what works. This episode you will meet Charlotte Ellis who hosts the show, a brief bio of how she got started, where she’s been, and what we’re introducing with this podcast. Music Credit: "Going Home" by Lee Rosevere' ht…
 
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