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On today's episode we talk with the folks from Live Oak Bank about how they can help small businesses through the SBA process. We also chat with NHPA's Melanie Moul about what's in store for the National Hardware Show and NHPA All-Industry Conference. Music Credits: "Let That Sink In" by Lee Rosevere…
 
If you're looking at selling your business, or growing your business, you might want to listen in to this episode as we talk to NHPA's Dave Gowan who tells us all about the recently launched NHPA Retail Marketplace. Music Credits: "Let That Sink In" by Lee RosevereDi North American Hardware and Paint Association
 
Today we visit with friend of the show, Bill Brunelle, co-founder of Independent We Stand, who talks about how locally owned businesses are doing across the country and discuss the sixth annual America's Main Streets contest that is getting ready to kick off in September. Music Credits: "Let That Sink In" by Lee Rosevere…
 
Today we talk to Mike MacKay, owner of Vassar Building Center in Vassar, Michigan. Together with his wife, Brenda, the MacKay's made the decision to build their dream store right before the pandemic hit. Learn how they worked with their distributor to push through the challenges to unveil an innovative store that doubled the size of their business.…
 
In this episode, we circle back with Stacy Mitchell from the Institute for Local Self Reliance to catch up on some of the latest developments in her group's efforts to lobby for pro-small business initiatives. Music Credits: "Let That Sink In" by Lee RosevereDi North American Hardware and Paint Association
 
On this episode we talk about all the things that keep you up at night -- the emerging threats that could forever alter your business. Our guest is Scott Reynolds, CEO of American Hardware and Lumber Insurance and he is going to share some tips that just might help you sleep a little better. Music Credits: "Let That Sink In" by Lee Rosevere…
 
On this edition of Taking Care of Business we lighten it up a little bit and talk to Rob Stolzer, who recently launched a website (www.misteroswald.com) dedicated to honoring the legacy of the long-running Hardware Retailing comic strip. Music Credits: "Let That Sink In" by Lee RosevereDi North American Hardware and Paint Association
 
On this week's episode, we connect back with Grant Farnsworth to get updates on the industry outlook for the last half of the year, discuss how consumers' buying habits are changing and learn a little about how vaccinations are impacting shopping patterns. Music Credits: "Let That Sink In" by Lee Rosevere…
 
With the surge in home improvement projects and spending, paint and coatings are center stage on most home owner's to-do lists. On this edition of Taking Care of Business we talk to someone who knows a thing or two about paint, John Vanderpool, True Value's Divisional President of Paint and General Manufacturing. We touch on supply chain, color tre…
 
Normally around this time of year, we would all be getting ready to head to the National Hardware Show. While we won't be heading to Vegas this May, in this episode we talk with Beth Casson from the National Hardware Show to learn about all the changes at the industry's biggest event and what to expect in October when the show will take place. Musi…
 
On this episode of Taking Care of Business we are talking supply chain and ketchup with Dent Johnson, Do it Best's vice president of merchandising. Johnson gives us the low-down on what's caused the kinks in the supply chain, where we are headed and how commodity prices could impact project demand in the coming months. Music Credits: "Let That Sink…
 
In this episode, Dan talks to Scott Wright, Executive Director of NHPA’s Retail Leadership Institute, and Katie McHone-Jones, NHPA's Event and Retail Support manager, about this year's Young Retailer of the Year honorees. They talk about the impact of the awards, what they represent and what everyone can learn from watching them Music Credits: "Let…
 
On this episode of Taking Care of Business we talk Business by the Numbers as we sit down with NHPA's CFO Dave Gowan and discuss the importance of managing your business using Key Performance Indicators. We also talk about how retailers can participate in this year's Cost of Doing Business Study. Music Credits: "Let That Sink In" by Lee Rosevere…
 
It's been just over a year since COVID-19 began tearing through our lives. In this episode of Taking Care of Business we talk with Grant Farnsworth of The Farnsworth Group to get a better idea of how consumers' home improvement habits have changed over the past 12 months and what we might expect to change in the months ahead. Music Credits: "Let Th…
 
This week on the Taking Care of Business podcast, we talk once again to our legal expert Mick Terrell to get some insights about what employers need to know about the COVID vaccine and their workforce. Can vaccines be required? Do you have to pay for your employees to get vaccine? Mick will weigh in on all this and more. Music Credits: "Let That Si…
 
This week on Taking Care of Business, Dan has a chat with two guests. The first is Dan Harris, owner of Palos Ace Hardware and Lemont Ace Hardware. He is also the current chairman of NHPA. The second guest is Jake Smith, owner of Jared's Ace Hardware who is also the vice chairman of NHPA. Music Credits: "Let That Sink In" by Lee Rosevere "Puzzle Pi…
 
In this episode of Taking Care of Business, Dan chats with Jonathan Mize, the CEO and president of Blish-Mize Co., to discuss the distributor's 150th anniversary and how it has adapted to doing business in this new era. We will also talk about the company's upcoming Dealer Market, which is scheduled as an in-person event this March. Music Credits: …
 
In 2020, the concept of supporting small businesses took the spotlight. So as we start 2021, we sat down with Stacy Mitchell from the Institute for Local Self Reliance to talk about how we can translate that heightened support for small business into action. We also learn what independent retailers can do to help level the playing field with the bi…
 
Rounding out the year for the Taking Care of Business podcast, we welcome NHPA President and CEO Bob Cutter and LeAnn Day, NHPA's executive director of paint and decorating programs, to talk about the association's expanded membership and what is in store for hardware, paint and decorating retailers in 2021.…
 
On today's episode we chat with industry veteran, author, marketer and consultant Sonya Ruff Jarvis. Sonya, shares her unique insights into the importance of addressing diversity and inclusion within your operation and shares some best practices for marketing your small business.Di Hardware Retailing
 
Today, we talk to Darrin Stern from Koelnmesse Inc., which produces the International Hardware Fair and the SPOGA/GAFA lawn and garden show. Both these global events are going full-steam ahead for 2021 and Darrin will share how they plan on doing this safely and why North American attendees and exhibitors should make these shows part of their New Y…
 
On this edition of Taking Care of Business, we talk to Emily DeMarco from the National Hardware Show. She shares what attendees and exhibitors can expect from this year's virtual event, scheduled for Oct. 12-15. To register or demo the event, head to www.nationalhardwareshow.com.Di Hardware Retailing
 
In the final installment of our series on this year’s Young Retailer of the Year Awards, we talk to Scott Wright, executive director of NRHA’s Retail Leadership Institute, about the impact of the awards, what they represent and what everyone can learn from watching them.Di Hardware Retailing
 
On today's episode, we visit with 2020 Young Retailer of the Year honoree Sam Olson from Buffalo Hardware in Buffalo, South Dakota. Sam shares his thoughts on his journey in the industry and the role independent business owners can play to elevate their communities. We also speak to Mike Nelson from MiTek, one of this year's program sponsors.…
 
In this episode, we learn why veteran industry analyst Fred Miller, president of Consumer Specialists, says there "has never been a single force that has so significantly shaped the home improvement market" as much as COVID-19. Listen in to what Miller learned from his new consumer research into how COVID will shape homeowner behavior for years to …
 
In our next visit with a Young Retailer of the Year award winner, we talk to Ryan Buck of Buck's Home Building Centre and New Germany Home Hardware. We also chat with Bill Sokol from Pony Jorgensen about the company's commitment to the independent channel.Di North American Hardware and Paint Association
 
On this episode we talk to Lynzi Radermacher of Ag Partners Town & Country in Minnesota. Lynzi shares her interesting path to joining the hardware retailing industry and how it has helped her grow the business. We also hear from Gary DuBoff, president and CEO of Arrow Fastener about why supporting the industry's young leaders is so important to Arr…
 
On the next installment of our Young Retailer of the Year interviews we connect with Katie DeMaris from DeMaris Hardware in Iowa. We learn how Katie and her husband took the plunge into hardware retailing and quickly became fixtures in their local community. We also hear from Fluidmaster's Greg Galen on why sponsoring the Young Retailer of the Year…
 
In this week's podcast we talk to our first 2020 Young Retailer of the Year honoree, Matthew Holmes from Holmes Building Materials in Baton Rouge, LA. Holmes gives us insights into his transition from working in the contractor trades to leading this family business. We also talk to Glen Gevaart from Midwest Fastener about how his company proudly su…
 
This week, we take a look at the importance of diversity and inclusion within the home improvement industry with our guest Antoine Hinton who is the chairperson of True Value's Diversity and Inclusion Council. We discuss some of the ways companies can help promote more inclusive and diverse teams and the value that brings to the industry as a whole…
 
While we have all learned a lot living through this pandemic some companies in the industry have been around to see other major events that have rattled the nation. This week, we talk with Jonathan Mize, CEO and president of Kansas-based distributor Blish-Mize. Next year, Blish-Mize will turn 150 years old and Jonathan shares some insights into how…
 
On this episode we talk with Scott Wright, who head's up NRHA's Retail Leadership Institute. Scott shares how NRHA continues to help industry leaders hone their skills and stay connected during the pandemic. Scott also gives us a sneak peek into this year's Young Retailer of the Year award winners.Di Hardware Retailing
 
There's no doubt that COVID-19 has presented small businesses with their share of incredible challenges. In this week's episode we talk to Bill Brunelle from Independent We Stand (www.independentwestand.org) who shares stories about how small businesses are coping with the pandemic. He also provides insights into how we can all band together to sup…
 
This week we check back in with long-time industry vet Jim Robisch from The Farnsworth Group to get his insights into the lessons we are all learning from operating a business during the time of COVID-19 and find out what he thinks might lie ahead for the home improvement industry.Di Hardware Retailing
 
In this episode, we talk with Melanie Moul, Hardware Retailing's managing editor. She shares insights into what Hardware Retailing's editors are hearing from the field, talks about what readers can expect in upcoming issues and discusses how her team continues to explore new ways to communicate with retailers during the pandemic.…
 
In this episode of Taking Care of Business, the Pep Talk edition, we look at some recent research from NRHA that shows exactly how independent retailers are being impacted by the pandemic. We also hear from Grant Farnsworth with the latest research from The Farnsworth Group on how DIYers and contractors are behaving nearly three months into COVID-1…
 
We've been getting a lot of questions from retailers about what they can, can't, should or shouldn't do when dealing with certain issues in the workplace that are related to COVID-19. So this episode's guest is Mick Terrell, a partner with Taft Law (taftlaw.com), who specializes in labor and employment issues. Mick will help us sort through some of…
 
On this episode we talk with retailer and leadership expert Dr. Rob Mathews, who passes along some tips on how to lead during times of crisis. Rob also shares real-world stories from home improvement retailers who are finding new ways to inspire, motivate and reward their teams during these challenging times.…
 
In this episode we talk to John Sieggreen, president of Central Network Retail Group (CNRG) and executive vice president of retail at Orgill, Inc. John talks to us about how the 100+ CNRG stores across the country have reacted to the COVID-19 outbreak and what they have learned during this time that can make them more effective retailers moving for…
 
With so much focus on the health of your employees and customers, we are going to focus a little bit of time on the financial health of your business. Gary Pittsford from Castle Wealth Advisors shares his thoughts on what areas of your business you should be keeping a close eye on right now and also touches on timely topics such as PPP funds, how y…
 
If you ever wonder who's answering your calls or emails when you reach out to NRHA, you'll wonder no more after this episode where we chat with Katie McHone-Jones, who manages NRHA events and member services. We will talk about what Katie and her team are hearing from retailers during this crisis and how that feedback has led to the creation of sev…
 
On this Pep Talk episode of Taking Care of Business we talk to Pat Sheehan from Simple Green who shares some important information consumers and retailers really need to know about best practices for cleaning and disinfecting during COVID-19. We also have a return visit from Grant Farnsworth (www.thefarnsworthgroup.com) who will update us on how co…
 
When the team at Heisler's Hardware in Spearfish, South Dakota, heard that their community food bank needed some help to keep up with the increased demand, they didn't waste any time developing a plan. In this episode, we talk with Pam Heisler and Kelsee Colgrove to learn the very special story behind how they stepped up and worked with other local…
 
On this installment of the Pep Talk podcast, we welcome Andy DeVries, president of Midwest Fastener Corp. to the show. Andy shares his unique insights into how manufacturers are responding to COVID-19 challenges and talks to us about how this first link in the supply chain is handling fallout from the pandemic.…
 
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