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PodChats for FutureCIO: Revolutionising operations and realising the future of work
Manage episode 305404738 series 2912947
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By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software to discover operational and experiential insights that will guide innovation. Over the next few years, IDC researchers expect spending on AI-enabled RPA to outpace that of non-AI-enabled RPA.
Gartner predicts that 90% of large organizations globally will adopt Robotic process automation (RPA) in some form by 2022 and will triple the capacity of their existing RPA portfolios through 2024.
In this PodChats for FutureCIO, we are joined by Dan Ternes, chief technology officer for Asia-Pacific with Blue Prism.
1. Is RPA an exclusive domain of any one function within an organisation?
2. How will AI and/or machine learning transform automation?
a. Do you see even greater concern by the workforce around an AI-powered automation tools (as compared to plain-vanilla RPA and automation tools)?
3. Is adopting an AI in the workplace a simple matter of introducing the new tools? (please elaborate)
a. Can you cite use cases?
b. If an organization is already using RPA tools, how will they approach introducing smart RPA tools?
c. Any precautions/considerations to take in deciding what tools to keep, acquire or integrate?
4. What does the future of an AI-enabled workplace look like?
a. At what point, do you anticipate this to be the norm rather than the exception?
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