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How HR Evolved: From Paperwork to Partnership
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In this episode of the Future Proof HR Podcast, Thomas Kunjappu sits down with Gene Hallenbeck, Vice President of Human Resources at Dennis & Co Auto Group and longtime HR educator, to unpack how HR evolved from paperwork to partnership.
With over four decades of experience from rotary phones and filing cabinets to AI-driven analytics, Gene has seen HR transform from an administrative function into a strategic, trusted advisor to the business. He shares what it takes to modernize HR structures, earn executive trust, and lead with a service mindset that treats employees like customers.
Gene also discusses his hands-on approach to building lean, high-impact teams, his “100-day model” for transformation, and how HR can move from compliance to influence while staying aligned with the organization’s real goals.
Topics Discussed:
- The evolution of HR from manual processes to a strategic partnership
- How HR earned its seat at the table through trust and credibility
- Building lean HR teams that stay aligned with business outcomes
- The 100-day framework for rebuilding HR functions
- Balancing technology, AI, and the human experience
- The mindset shift from administration to a trusted advisor
- Why every HR leader must “earn the seat” every day
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