PSLF Problem-Solving: Employment Certification, Timelines, & Reconsideration Requests

Student Loan Planner

As PSLF timing issues arise and the deadline approaches for Operation Fresh Start, it’s time to get clear on a few things... Join Meagan Landress, CSLP®, our Senior Student Loan Advisor, as she welcomes our newest Student Loan Planner consultant, Ben Lacomis, CSLP®, to the team. Let’s get to know Ben and what makes him a unique and valuable asset to the SLP community, then we’ll break down the most recent issues and questions regarding the PSLF Program and Operation Fresh Start.

In today’s episode, you'll find out:

• Ben’s background & What inspired him to become Certified Student Loan Professional (CSLP®)
• How Operation Fresh Start will help people with loans in default
• The deadline to apply for Operation Fresh Start’s default resolution
• How PSLF consolidation works
• What to do if your payment count was restarted to zero
• Why loan servicers (Mohela and FedLoan) are asking for a W2 alongside employment certification forms
• The average timeline for PSLF and timing issues we’re seeing with the PSLF Waiver
• Potential reasons why your employment certification form could get rejected
• What to do if your employment certification form got rejected
• Tips and advice on submitting a PSLF reconsideration request process
• Will transferring from FedLoans to Mohela delay my PSLF process

Links mentioned:

• Call the Default Resolution Group at 1-800-621-3115
• PSLF Help Tool
• PSLF Reconsideration Request Form
• Join a PSLF Facebook Group by Occupation
• Use our free student loan calculator
• Manage Your Student Loans (studentaid.gov)

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Do you have a question about student loans? Leave us a voicemail here or email us at [e-mail] and we might feature it in an upcoming show!