The Joyful DVM Podcast - Empowering, Encouraging, and Educating Veterinary Professionals to create Joyful Veterinary Careers & Balanced Lives
Changing Sh*tty Client Behavior
Manage episode 296270513 series 2900678
Client interactions are one of the greatest stressors in veterinary medicine.
Unpleasant encounters stay with us, often looping in our minds for hours or even days…
The most disrespectful and aggressive clients are often repeated offenders.
When we see them on the schedule, our hearts sink, and dread sets in.
The impact of these clients on our mood and confidence is real.
Some say it’s “just part of the job”.
It’s this exact mentality that keeps us accepting this behavior….
It’s this mentality that keeps us trying to do things better on our end in order to change what they do on theirs…
It doesn’t work, and the impact on the mental health and personal wellbeing of veterinary professionals is tragic.
In this episode, I share my solution for changing sh*tty client behavior.
It starts with us.
Ready to take back your life beyond Vet Med?
Join us in my free workshop: RECAPTURE - https://joyfuldvm.com/recapture
(Because Vet Med was never supposed to take over your life!)