Hiring a newly graduated veterinarian is an exciting moment for any veterinary practice. These fresh graduates bring enthusiasm, new knowledge, and a passion for animal care. However, retaining them in the long run requires thoughtful strategies and support. In this episode, we will explore essential steps to retain your newly graduated veterinaria…

Efficiency and smooth workflows are vital for the success of any veterinary practice. Just like in our personal lives, decluttering and organizing can work wonders in optimizing operations. In this episode, we will explore how to "Marie Kondo" your veterinary practice by improving workflows. We will delve into identifying real-life workflow problem…

As a veterinarian, the idea of taking your skills on the road and working temporarily in a new location might have crossed your mind at some point. Whether you're seeking a change of scenery or exploring potential opportunities in another city, working temporarily in a new location can be an exciting and enriching experience. In this episode, we'll…

Ever struggled with getting your veterinary team to show up consistently and be all in? We feel you. In this podcast episode, we're diving into the nitty-gritty of creating a reliable and engaged crew for your business. We spill the tea on what affects attendance – from job satisfaction to workplace vibes and personal life stuff. But fear not, we'v…

Dr. Stacee and Dr. Caitlin dive into the intricacies of veterinary workflow, shedding light on their own mishaps and solutions. From forgetting to hit the record button and a nod to their love for laminating, the duo discusses the importance of workflows in veterinary practice. Driven by their tech-savvy approach, they introduce five favorite tools…

Feedback is the heartbeat of any successful business, including veterinary practices. Gathering valuable insights from your clients and staff can help you identify areas of improvement, measure customer satisfaction, and refine your services. In this blog, we will explore the importance of feedback for your veterinary business and the best ways to …

Navigating the challenges of providing healthcare when clients are financially strapped is a daily struggle for veterinarians. It's a delicate balance of clear communication, prioritizing essential treatments, offering third-party payment options, and even creating nonprofit funds to help those in need. Ultimately, being realistic about treatment o…

Explore the art of crafting effective marketing strategies for two distinct yet passionate groups—cat owners and dog owners. By understanding their unique preferences, personalities, and pet-care approaches, businesses can create tailored campaigns that resonate with both audiences. This underscores the significance of inclusivity, personalization,…

Discover virtual Veterinary-Client-Patient Relationships (VCPR) in veterinary care. Explore the convenience it offers for vets, efficient appointment management, revenue generation, enhanced client engagement, and its role in countering pet care misinformation. Understand concerns like the lack of physical exams and competition from large corporati…

Discover the science behind effective communication and why it's crucial to reduce listener stress levels. This episode highlights essential strategies to improve client information retention in professional settings, emphasizing the critical role of both the speaker and the listener. It discusses the impact of stress on comprehension and suggests …

Discover the essential insights needed to connect with Generation Z pet owners. As this generation grows and becomes clients themselves, it's crucial to understand their preferences for technology, authenticity, transparency, and eco-friendliness. It's essential to adapt and stay relevant to these evolving trends to ensure a strong connection betwe…

5 Essential Use Cases for ChatGPT in Veterinary Practice Discover the transformative potential of chatGPT in veterinary medicine! Our blog explores how this powerful AI tool can assist in planning vacations, creating engaging social media posts, brainstorming practice solutions, writing responses to reviews and sympathy cards, and developing staff …

In This Episode: We love technology more than the next gal but sometimes there are benefits to stepping away, deleting apps and living some of your life unplugged from social media. Join us while we discuss some hacks to detox yourself from addictive social media behavior and the benefits you may likely experience! We are taking our own advice and …

In This Episode: Dr. Stacee and Dr. Caitlin chat with Melissa Brown from Concierge Elite. Short on staff? Well, look no further. Melissa and the team at Concierge Elite will hire, train and manage a dedicated employee for your practice. And, they will train them on all your practice softwares to boot. All this for $2400 (or less) per month! More Ab…

In This Episode: Caitlin and Stacee interview Sheri Gilmartin, Head of Industry Sales and VP Commercialization, Data and Insights for Vetsource and former Vice President of Sales and Marketing for VetSuccess. In the last 2 years, veterinary practices have had a boom in patient visits resulting in decreased capacity, patient care concerns and exhaus…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Dr. Shadi Ireifej from VetTriage about how using technology can help you see more patients in a day and help offload some of the workload from your staff. Listen in to get some great tips you can implement in your practice today! More Shadi Ireifej from VetTriage: Shadi J. Ireifej DVM DACVS grad…

In This Episode: Dr. Stacee and Dr. Caitlin chat about their favorite Google tools..part 2! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IV…

In This Episode: Dr. Stacee and Dr. Caitlin chat about their top 5 favorite Google features that you can use for your veterinary practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & R…

In This Episode: Listen in as Mandy Billinger and Brad Jonesburg from the Vet2Pet staff chat about 5 ways you can support your team during a busy summer! Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Cai…

In This Episode: Dr. Stacee and Dr. Caitlin chat about tips on how to keep or attract rockstar veterinarians. Listen in to learn about their takeaways on what every associate DVM wants! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivet…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Joe Axne, Owner of IT Guru, about ways you can use technology to improve your practice's efficiency. Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More About Joe Axne, Owner I…

In This Episode: Dr. Stacee and Dr. Caitlin chat about tips on how to get out of work on time. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an…

In This Episode: Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Easy Steps to Setting Up Your Remote Veterinary Employee! Wondering what a remote employee is, what they can do, how to get started? Listen in and find out! Check out the BLOG that accompanies this episode. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeawa…

In This Episode: Feeling ignored when communicating with your clients? Listen in as Dr. Stacee and Dr. Caitlin chat about some tips to get your messages read! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode W…

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to create a culture of learning in your practice. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thank…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Josh Vaisman, MAPPCP, CCFP from Flourish Veterinary Consulting, about effective one-on-one meetings and how to make them better! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! …

In This Episode: Dr. Stacee and Dr. Caitlin chat with Katie Berlin, DVM about how to get started podcasting! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show: The Vet Reset Central Line Podcast Blue Yeti Microphone Mor…

In This Episode: Listen in as Dr. Stacee and Dr. Caitlin chat about 5 Ways To Win The Veterinary Pharmacy Game! During this 30-minute webinar, you’ll learn creative solutions that can be easily implemented by your team so you can say goodbye to awkward conversations and start taking your pharmacy back. Check out the BLOG that accompanies this episo…

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to implement a better workflow for sympathy cards. Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Than…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Tracy Sands, DVM about implementing a joyful workflow in your hospital. Wondering what that even is..listen in to find out! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! More …

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of patient updates! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Dr Santi’s study: https://www.frontiersin.org/articles/10.3389/fvets.2019.00080/full Luggage tags on 4Imprint: https://www.4imprint…

In This Episode: Listen in as Dr. Stacee, who is joined with guest co-host Dr. Crista Wallis, chat about 5 time-saving hacks you can use in your short staffed veterinary practice today! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Check out the BLOG that accompanies thi…

In This Episode: Listen in as Dr. Caitlin, who is joined with guest co-host Dr. Crista Wallis, chats about how you can implement remote care employees in your practice! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Vet2Pet’s Digital Coordinator Guide is a great resource!…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Jared Scarbrough about how to utilize your practice's data! Listen in to get some great tips you can implement in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from this episode! From The Show: Caitlin’s cat pants- https://www.betabrand.com/womens/…

In This Episode: Dr. Stacee and Dr. Caitlin chat about how to take charge of your practice's online reviews! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. From the episode: Aziz Ansari and Jimmy Dramatically Read Bad Yelp Reviews https://www.youtube.com/watch?v=CgUrRqQ2w_M Learn More Abou…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Craig Spinks, Co-Owner of Veteos Videos about how using videos in your practice's recruiting, marketing, etc. can be so powerful. Listen in to get some great tips on getting started using video in your practice today! Don't forget to download the PDF to get a summary of the 5 key takeaways from …

In This Episode: Dr. Stacee and Dr. Caitlin chat with Bill Schroeder, CEO of InTouch Practice Communications about how to create and maintain a great culture...and spoiler alert...a pizza party is not the answer! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Bill Schroeder, CEO of InTou…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Cindy Trice, DVM Founder and CEO of Relief Rover, about utilizing relief services for your clinic as well as working relief.....and thinking of it like a dating site. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Cindy Trice, DVM Fou…

In This Episode: Dr. Stacee and Dr. Caitlin chat about ways to improve your practice's social media! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for be…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Nicole Clausen, CSSGB, CCFP about inventory and some tips on how to manage your inventory like a boss! Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! Bonus- Spotify Inventory Counting Playlist: CLICK HERE More About Nicole Clausen, CSSGB, CCFP N…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Dr. Mary Gardner about providing end-of-life resources to your clients. Listen in to hear all of the tips and download the PDF to get the links mentioned in the episode! More About Dr. Mary Gardner There is nothing better to Dr. Gardner than a dog with a grey muzzle or skinny old cat! Her profes…

In This Episode: Dr. Stacee and Dr. Caitlin chat about taking inventory of your technology and making a plan to streamline! When is the last time you took a look at all of the different platforms, apps, software, etc. that you are using to see if anything is overlapping or perhaps you are not using something anymore? Listen in for some tips on stre…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Chelsie Roberge on how to introduce new ideas to your team. Listen in to hear all of the tips! More About Chelsie Roberge, Certified Veterinary Practice Manager Chelsie Roberge is a proud graduate from University of Idaho, devoted Practice Manager for Prairie Animal Hospital and is passionate fo…

In This Episode: Dr. Stacee and Dr. Caitlin chat about technology hacks for team meetings! Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thanks for being an IVS…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Linda Pflughaupt about how her and her team utilize digital forms to increase efficiency but also make the experience more convenient for their clients. Listen in to hear all of the tips! More About Linda Pflughaupt, Certified Veterinary Practice Manager Linda is from Houston and has been in the…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Brenda Tassava about some great tips to keep your practice nimble. Including how to implement new protocols and improving internal communication. Listen in to hear all of the tips! More About Brenda Tassava CVPM, CVJ, MVLCE: Brenda Tassava Medina is an artist and management consultant, so she’s …

In This Episode: Dr. Stacee and Dr. Caitlin chat about creating a policy and workflow for firing bad clients Sign up for #IVETSOHARD Resources Email List (below) to get the 5 takeaways from this episode in PDF form. Learn More About Dr. Stacee and Dr. Caitlin: https://ivetsohard.com/about/ Episode Website Subscribe & Review On Apple Podcasts: Thank…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Lori Anthony about how she is using a remote receptionist (aka digital coordinator) in her practice. Listen in to learn how you can implement this position in your practice too! More About Lori Anthony: Lori works for Family Pet Health Center in Mattawan, MI and has been there for 5 1/2 years. S…

In This Episode: Dr. Stacee and Dr. Caitlin chat with Bash Halow about how to make a conscious effort to be a better version of yourself. Listen in to get some practical tips that you can implement today! More About Bash Halow, CVPM, LVT: Bash is a graduate of the College of William and Mary, a certified veterinary practice manager and a licensed v…

In This Episode: Dr. Stacee and Dr. Caitlin chat about using the communication platform Slack. They give their tips on how to utilize Slack in your practice and introduce to your team. Additional Resource Mentioned In Episode: https://www.thesocialdvm.com/blog/is-your-practice-ready-to-slack Sign up for #IVETSOHARD Resources Email List (below) to g…