I’m your host, Jason Knight, and One Knight in Product is your chance to go deep into the wonderful world of product management, product marketing, startups, leadership, diversity & inclusion and much more! My goal with One Knight in Product has always been to bring real chat to the over-idealised world of product management and mix thought leader interviews with day-to-day practitioners from around the world. I want to ask hard, but fair, questions and bring some personality and good, old-f ...
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Jas Shah's Hot Take - Product Management isn't as Glamorous as People Think (with Jas Shah, Fintech Product Consultant)
18:10
Jas Shah is a fintech product consultant based in London who helps small startups and management services organizations build winning products, whilst keeping his pulse on the fintech scene. His hot take? That product management is one of the least glamorous functions in an organisation. It's often portrayed as a sexy role where you're the "CEO of …
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Victoria Sakal's Hot Take - You're Either Paying the Research Tax or the Stupid Tax (with Victoria Sakal, Growth, Strategy, & Research Leader)
21:34
Victoria Sakal is a growth and go-to-market expert who loves to turn customer, market and competitor insight in product, brand and business growth strategies. Her hot take? That companies are either paying the "research tax" - spending too much time and money on research and never making a move - or the "stupid tax" - making decisions based purely …
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Boluwaji Alepaye's Hot Take - Western Product Teaching Doesn't Work in Nigeria (with Boluwaji Alepaye, Product Manager @ Moniepoint)
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Boluwaji Alepaye is a product manager who works for Moniepoint, a Nigerian fintech firm that aims to power financial dreams in emerging markets. He's also an active mentor, aiming to help Nigerian product managers thrive. His hot take? That the classic product management advice that comes out of the US and Western Europe just doesn't apply to Niger…
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How to Present Yourself (And Why You Should) (with Danielle Barnes & Christina Wodtke, Authors of "Present Yourself")
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Christina Wodtke and Danielle Barnes join me to talk about their new book "Present Yourself" and their work with Women Talk Design, an organisation aimed at increasing diversity in public speaking. We went deep on public speaking, the importance of authenticity, storytelling, and finding your unique voice as a speaker. We also talked about the valu…
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Mark Gray's Hot Take - We Shouldn't Be Prioritising By Effort (with Mark Gray, Senior Product Manager @ Nexford University)
16:13
Mark Gray is a product manager with nearly 12 years of experience across various roles in the UK and Europe. He has worked in both B2B and B2C sectors, progressing from delivery-focused product owner roles to more strategic product management and leadership positions. His hot take? Product managers should stop defaulting to prioritisation through v…
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Jordan Dalladay's Hot Take - We Should Build Roadmaps Of Risks, Not Features (with Jordan Dalladay, Product Consultant @ inherent ventures)
15:42
Jordan Dalladay is a product strategist and leader who works with startup founders to help them turn ambitious ideas into market successes. He specializes in "dragging a vision kicking and screaming into reality" with his consultancy, inherent ventures. His hot take? We should invert our approach to product roadmapping. Instead of listing features …
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Chris Butler's Hot Take - Product Managers DON'T Need to be Technical (with Chris Butler, Staff Product Operations Manager @ GitHub)
24:19
Chris Butler is a "Chaotic Good Product Manager" who has worked for companies like Microsoft, Google and Facebook. He's currently Staff Product Operations Manager at GitHub, and current running an online course on AI Product Design Patterns. His hot take? That product managers don't need to be technical and that it might even be a net negative to t…
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Jeremy Kirouac's Hot Take - Founders Need Product Management Training (with Jeremy Kirouac, Fractional Product Leader)
15:37
Jeremy Kirouac is a "Pan-Canadian" product leader and former startup founder who has thrown himself headlong into the world of fractional product leadership, as well as helping advise companies in all things product-related. His hot take? That startup founders live in information bubbles that concentrate solely on revenue and don't spend enough tim…
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Chris Locke's Hot Take - Product Leaders Need to Adopt a VC Mindset (with Chris Locke, CEO @ Aspire)
17:19
Chris Locke is a long-time product leader who has taken his passion for educating product managers into his agency, Aspire, with which he aims to help product teams bridge the skills gap and equip them with the skills and resources to build products customers love. His hot take? That product leaders need to adopt the mindset of Venture Capitalists …
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Upping Your Odds of BEATING the LinkedIn Algorithm (with Ivana Todorovic, CEO @ AuthoredUp)
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Ivana Todorovic is the co-founder of AuthoredUp, the "Ultimate LinkedIn Content Creation & Analytics Tool", and wants to help YOU get better at standing out from the crowd and beating the LinkedIn algorithm. We spoke about all things LinkedIn, including the dangers of "engagement pods", whether it matters where you put your links in the post, how t…
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Jenny Wanger's Hot Take - Training Courses Are Useless If You Don't Engage Your Team Afterwards (with Jenny Wanger, Product Consultant & Coach)
23:16
Jenny Wanger is a product consultant and coach who loves to educate PMs around the world and is doing just that with her product operations course on Reforge. Her hot take? Product leaders send their teams off for training but then don't do anything when they come back, and nothing changes. This leads them to question the value of the training, but…
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Reinventing the Future of Customer Success with Human-First AI (with Nick Mehta, CEO @ Gainsight)
57:05
Nick Mehta is the CEO of Gainsight, a leading customer and product experience platform that aims to be the operating system for your customer journeys. He's a passionate advocate for Customer Success as a function and as a business strategy, an author of several books on the topic, and recently super-excited about the future of Customer Success in …
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Rina Alexin's Hot Take - Our Stakeholders Are Just Doing Their Jobs & Product Managers Need To Understand Them Better (with Rina Alexin, CEO @ Productside)
24:31
Rina Alexin is the CEO of Productside, a leading product training and consulting company (formerly known as The 280 Group). Rina is passionate about furthering the craft of product management around the world. Her hot take? Product managers complain about stakeholders, but they're just doing their jobs and we need to spend some of our energy on und…
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Andy Walters' Hot Take - We’re Soon Going to be Living in an AI-Assistant-First World (with Andy Walters, CEO @ Emerge Haus & Generative AI Expert)
15:56
Andy Walters is a long-time consultant who has recently focused his consulting work on supporting companies with GenAI adoption with his new firm, Emerge Haus. His hot take? Within the next few years, we're going to be moving to an AI-assistant-first operating model, and we can't stop it. There are too many financial incentives, but it might actual…
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Bjarte Rettedal's Hot Take - AI Models Should Be Under Public Ownership or Completely Transparent (with Bjarte Rettedal, UX Designer)
16:30
Bjarte Rettedal is a photographer-turned looking to take his interest in behavioural economics and systems thinking and pursue a career in UX design. His hot take? AI models should be under public ownership or at the very least fully transparent. We don't let people release supplements or medicines without extensive testing, so why are we OK with s…
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Greg Prickril's Hot Take - AI is going to change everything for Product Managers (with Greg Prickril, B2B Product Management Coach, Consultant & Trainer)
16:48
Greg Prickril is a B2B Product Management coach, consultant and trainer who has gone all-in on AI and is bullish about the impact that he thinks it'll have on product management. His hot take? AI is going to change everything about product management. It's going to mean fewer jobs are required to deliver products, but it also opens up opportunities…
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May Wong's Hot Take - Product Management is a Team Sport (with May Wong, Product Operations Consultant & Coach)
16:50
May Wong is a product operations consultant and coach who also runs ProductTO, an in-person product management meetup in Toronto. Her hot take? Product management is a team sport, and too much product management literature focuses on what the product manager should do, not what the team should do. If you'd like to appear on Hot Takes, please grab a…
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Untrapping Product Teams and Getting Rid of Bullsh*t Management (with David Pereira, Author "Untrapping Product Teams")
44:17
David Pereira is a product leader, speaker and regular blogger who loves to contribute to the wider Agile and Product communities with insights from his own career, including some of the mistakes he's made and not just the successes. David was recently tempted into writing a book, the newly released "Untrapping Product Teams" where he provocatively…
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Dean Peters' Hot Take - There's More to be Said About the Instagram-ification of Product Management (with Dean Peters, Principal Consultant & Trainer @ Productside)
23:28
Dean Peters is a former opera singer turned product management leader, coach and educator who works with Productside to uplevel teams. His hot take? That there's more to say about the Instagram-ification of product management, the root causes and contributory factors. If you'd like to appear on Hot Takes, please grab a time! A message from this epi…
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Accelerating Your Product Leadership Job Hunt (with Aakash Gupta, Author "Product Growth" Newsletter)
58:33
Aakash Gupta is a product leader turned author and professional newsletter writer, with a huge following on LinkedIn and Twitter. He writes regularly on product management principles, and personal and career growth and recently put out an article about nailing the product leadership job search. We also recently collaborated on an article about frac…
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Nils Davis's Hot Take - Product Managers Need to Tell Better Stories on their Resumes (with Nils Davis, Resume Coach & Go-to-Market Consultant @ Confidence & Impact LLC)
19:11
Nils Davis is a resume coach who wants product managers to realise they're AMAZING, and help others realise it too. His hot take? That the majority of product managers are doing themselves a disservice by producing resumes that simply list a bunch of tasks that pretty much all product managers have done. If you'd like to appear on Hot Takes, please…
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John Cutler's Hot Take - The Instagram-ification of Product Management is Driving us Crazy (with John Cutler, Product Educator & Author @ The Beautiful Mess)
25:10
John Cutler is a systems overthinker, product educator and author of "The Beautiful Mess" newsletter. His hot take? That the Instagram-ification of product management sets unrealistic standards, and is driving us all crazy. If you'd like to appear on Hot Takes, please grab a time!Di One Knight in Product
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Debbie Levitt's Hot Take - Democratising our Work means AI is Going to Steal all our Jobs Sooner (with Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")
18:45
Debbie Levitt is a UX and CX consultant, the author of a few books, including "Customers Know You Suck" and runs a thriving community of UX professionals. Her hot take? That if we are all fine doing each other's jobs (and maybe not doing them well) then AI can do all of our jobs today. Also available on YouTube: https://www.youtube.com/watch?v=lT5I…
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Build Better Products at Scale with Product Operations (with Melissa Perri & Denise Tilles, Product Consultants & Co-authors "Product Operations")
47:06
Melissa Perri is the renowned author of "Escaping the Build Trap" and a well-known product consultant and educator. She has worked for a long time with Denise Tilles, another seasoned product leader, with whom she has been evangelising Product Operations to help scale product companies effectively. They recently collaborated on a book, coincidental…
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Knowing your Customers, Seeking Evidence and Sticking up for Continuous Discovery (with Hope Gurion, Product Leader and Team Coach @ Fearless Product)
42:10
Hope Gurion is a seasoned product coach and one of Marty Cagan's recommendations from his new book, "Transformed". Hope also works closely with Teresa Torres, teaching continuous discovery, as well as working directly with incoming product leaders to help them make an impact in their organisations. We spoke all about knowing your customers, gatheri…
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Transforming your Organisation to the Product Operating Model (with Marty Cagan, Author "Inspired", "Empowered" and "Transformed")
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Marty Cagan is the founder and a partner at Silicon Valley Product Group, a leading product consultancy that aims to get companies to work "the way that the best companies work". He is the author of two desk references for product managers: "Inspired", aimed at product teams, and "Empowered", aimed at product leaders. He has since come to realise t…
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Applying Product Management Principles to Life (with Miloš Belčević, Author "Build Your Way")
32:36
Miloš Belčević is a product manager and author who believes that product management principles are powerful not only when managing products, but also when managing the ultimate product; your life itself. He has written a book on the subject, "Build Your Way: Applying Product Management to Life". We spoke about the book as well as some of the lesson…
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Standing up for User Research... and User Researchers (with Debbie Levitt, CXO @ DeltaCX and Author "Customers Know You Suck")
1:09:51
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1:09:51
Debbie Levitt is a long-time UX and CX consultant who wants us all to get better at putting our users at the centre of the conversation, rather than paying lip service. She's the author of a few books, including "Customers Know You Suck" and runs a thriving community of UX professionals. Some of the stories from that community have concerned her, a…
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Building Great Companies through Community-Led Growth (with Lloyed Lobo, Author "From Grassroots to Greatness")
48:46
Lloyed Lobo got his first understanding of the power of community when visiting his grandparents in the Mumbai slums, and watching people come together in his childhood during the Gulf War. He has since turned this into an entrepreneurial superpower and used community-building to catapult his bootstrapped startup into the big time. He's since writt…
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Harnessing Generative AI to Reimagine the Future of Product Management (with Shyvee Shi, Product Lead @ LinkedIn & Author "Reimagined: Building Products with Generative AI")
43:53
Shyvee Shi is a Product Lead at LinkedIn, a community-builder, content creator and educator. She's been making waves through her online courses but she's now co-authored a book, "Reimagined: Building Products with Generative AI", which aims to help all of us survive and thrive in the new normal of AI-powered products. We talked about some of the th…
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Enabling Strategic Product Decisions through Product Operations and Portfolio Management (with Becky Flint, CEO of Dragonboat)
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Becky Flint started her career at Paypal and helped build out their portfolio management and product operations functions before product ops was a thing. She's since moved through a variety of startups and larger companies before forming her own firm, Dragonboat, through which she hopes to provide tools to help companies manage product portfolios a…
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Nailing your Brand Marketing by Embracing your Zone of Genius (with Orly Zeewy, Brand Strategy Consultant & Author ”Ready, Launch, Brand”)
42:11
Orly Zeewy is an experienced marketer who "makes the fuzzy clear". She's passionate about helping startup founders get their branding right, and enabling them to identify their own "zones of genius" where they win. She does this through her consultancy, Zeewy Brands, as well as her book, "Ready, Launch, Brand". We spoke all about the ins and outs o…
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Making Sure You Make an Impact through User Research (with Steve Portigal, User Research Consultant & Author ”Interviewing Users”)
45:35
Steve Portigal is an experienced user researcher and author of two books, "Interviewing Users" and "Doorbells Danger, and Dead Batteries". Steve is a passionate advocate for the value of user research, and ensuring that people can find out compelling insights from their users. He's recently re-released a 10th-anniversary edition of "Interviewing Us…
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Helping Superhero Startup Founders Stay Away from their Kryptonite (with Richard Blundell, Founder @ Vencha & Co-author ”The Go To Market Handbook for B2B SaaS Leaders”)
51:34
Richard Blundell is a serial entrepreneur and startup advisor who helps B2B startups win by getting them uncomfortably narrow and solving critical problems. He also believes that startup founders are heroes, and recently published a book trying to help them avoid common mistakes and have the best chance of putting a dent in the universe. We discuss…
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Making our Product Teams Stronger through Building Communities of Practice (with Petra Wille, Author ”Strong Product People” and ”Strong Product Communities”)
42:02
Petra Wille is a product leadership coach and the author of "Strong Product People" and "Strong Product Communities". Petra is passionate about helping product teams excel and found that some of the best companies she's worked with use "Communities of Practice" to support product manager growth. We spoke all about this, and how people can get start…
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Going Beyond the Dreaded Product Demo and Creating the Perfect Sales Pitch (with April Dunford, Author ”Obviously Awesome” and ”Sales Pitch”)
41:42
April Dunford is a world-renowned expert in product positioning who wrote the bestselling "Obviously Awesome" to help us all nail our product positioning. She then realised that companies were having trouble translating this positioning into a sales pitch that worked in the field, so she's back now with "Sales Pitch", a step-by-step process to craf…
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Nailing your Product/Market Fit Strategy by Focusing on the Mission Critical (with Maja Voje, Growth Strategy Expert & Author ”Go-To-Market Strategist”)
44:30
Maja Voje is a growth strategy expert who has worked with some of the largest tech companies in the world. Through her consulting, she realised that there was a problem holding companies back from product/market fit. Unable to find a playbook to guide companies to the promised land, she decided to research and write one herself. We chatted about th…
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Fearlessly Defeating the Four Horsemen of a Product-Friendly Culture (with Eisha Armstrong, Co-founder @ Vecteris & Author ”Productize” & ”Fearless”)
46:51
Eisha Armstrong is a company founder, digital transformation consultant and author of "Productize" and new book "Fearless". This new book goes deep on the cultural underpinnings of productisation, and how company leader can align their teams and quell their own fears. Episode highlights:1. Many leaders are afraid of productisation... Leaders want t…
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How to Build Products when the Founder IS the Product (with Saagar Bains, Fractional Product Leader & Former Head of Product @ The Body Coach)
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1:03:00
Saagar Bains is a fractional product leader and product advisor who started out digitally transforming his family's wholesale business and launching its e-commerce site before moving into consulting and into startups. One of those startups was The Body Coach, started by celebrity fitness guru Joe Wicks, where Saagar had the job of translating their…
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Supporting the Next Generation of Female Product Managers with Women in Product UK (with Namrata Sarmah, Founder @ Women in Product UK & CPO @ INTO)
50:56
Namrata (Nam) Sarmah is CPO at INTO University Partnerships and the founder of Women in Product UK, a community through which she hopes to build a pipeline of female product management talent and finally put to bed the excuses that hiring managers currently fall back on when challenged on their female talent acquisition. She's also passionate about…
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Paying Off Your Organisation’s Human Debt Through Agility & Psychological Safety (with Duena Blomstrom, Founder & CEO @ People Not Tech)
42:56
Duena Blomstrom is a renowned fintech thought leader who got tired of seeing the same problems in the workplace and decided to go out and try to solve them. Duena took on banking culture with "Emotional Banking" before moving onto wider organisational change with "People Before Tech". We spoke about some of the common problems faced within organisa…
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Moving Beyond Founder-Led Product Development & Setting PMs up for Success (with Jennifer Yang-Wong, VP of Product @ Contrary)
46:47
Jennifer Yang-Wong is a product leader who formerly worked at Uber, before moving into the rarified heights of Venture Capital. But, not as an investor but as the VP of Product for a tech-led VC firm. We spoke about why a VC firm needs a VP of Product as well as numerous reflections on the trouble that we can have when trying to apply product think…
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Connecting Product Management to Business Goals by Mastering your Product Strategy (with Gabrielle Bufrem, Product Leadership Coach & Advisor)
46:58
Gabrielle Bufrem is a product leader and product coach who comes highly recommended by Sir Marty Cagan himself. She's passionate about developing product managers and product leaders, as well as helping them be true strategic partners to the business. We spoke about product vision, what to do when it's not there, the importance of product principle…
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Taking Control of your Career with Life-Changing Conversations (with Julie Starr, Author ”The Coaching Manual”, ”The Mentoring Manual” & ”Brilliant Coaching”)
50:39
Julie Starr is a renowned coach and mentor, and author of several books on the topics. We had a deep and meaningful chat about the differences between coaching and mentoring, what it takes to be a good coach or mentor, and the impact of AI on coaching. Episode highlights: 1. The expectations we have of leaders have changed We're slowly moving away …
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Designing Conversations that Matter with the Conversation OS Canvas (with Daniel Stillman, Executive Coach & Conversation Designer @ The Conversation Factory)
51:26
Daniel Stillman is a former industrial designer turned conversation designer, who wants to help leadership teams and entire organisations stop wasting their time having ineffective conversations. We spoke about the concept of Conversation Design, the Conversation OS Canvas, and the perils of "Sheep Dip" organisational transformations. Episode highl…
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Product Managing APIs - What’s Different and What’s the Same? (with Deepa Goyal, Product Strategy Lead @ Postman & Author of ”API Analytics for Product Managers”)
34:48
Deepa Goyal got excited when she saw her first API product and has been working in API products ever since. She's worked for companies like Twilio and Paypal and is now Product Strategy Lead for Postman. She was disappointed at the lack of PM-specific resources, so decided to solve this with her new book "API Analytics for Product Managers". We spo…
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Build Better Products Faster by Embracing Continuous Delivery (with Dave Farley, Consultant & Co-author of ”Continuous Delivery”)
50:56
Dave Farley is a consultant and renowned thought leader in the software development world, and a strong advocate for ensuring that our software is always releasable. He's co-authored a book and runs a popular YouTube channel, both called "Continuous Delivery". We spoke about what continuous delivery is, why it's important, the barriers to implement…
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Yana Welinder is the CEO of Kraftful. We spoke a year ago on this podcast about her mission to help solve usability in IoT startups, but she's since gone all-in with a hard pivot to build an AI-powered product co-pilot. The company's growing like crazy and we caught up to talk about what's changed since our last interview. Episode highlights: 1. Pi…
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Landing That Perfect Role by Finding Your Inevitable Edge (with Erika Klics, Job Search Strategist & Founder @ ErikaKlics.com)
38:08
Erika Klics is a former talent manager who worked for companies like Snap Inc and Zapier to help them build their teams. She started to see certain patterns in recruiting that made her realise that there was a bigger problem to solve on the candidate side and started her own consultancy to help goal-driven professionals achieve their career aims. W…
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Doing the Splits to Accelerate your Product Growth (with Andres Glusman, CEO @ DoWhatWorks & A/B Test Enthusiast)
37:45
Andres Glusman is the Cofounder and CEO of DoWhatWorks. Prior to DoWhatWorks he led product and growth at Meetup where he was a pioneer in the lean startup movement. He has been running tests online since the late 1990s and is passionate about human behaviour. We spoke about the power of split testing, when you can do it, and when you can't. Episod…
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