))
The emergence of electrification and new technology has consumers leaning into the car business with a level of curiosity and enthusiasm we haven’t seen in decades. That’s why it is essential that top automotive executives, dealers, and industry partners collaborate like never before. It’s time to make the most innovative voices in retail automotive, louder.
…
continue reading
Matt Carpenter is the CEO of Dealerware. Key Takeaways: Dealerware focuses on solving time and cost inefficiencies related to courtesy vehicles in the service department.The service side of the automotive industry often receives less attention compared to the sales side, despite its importance in building customer relationships.Winning in the marke…
…
continue reading
Send us a Text Message.Dayna Kleve is the Director of Diversity, Engagement and Foundation, Walser Automative GroupKey Takeaways:Dayna Kleve oversees the diversity, engagement, and foundation efforts at Walser, which includes corporate communications, community engagement, and employee resource groups (ERGs).Walser started its diversity work in 201…
…
continue reading
Send us a Text Message.Chris Garcia is the Head of U.S. Automotive for Anyline.Key Takeaways:Anyline is a smart data capture company that aims to digitize the physical world by capturing and processing various types of data.The technology can be used to capture alphanumeric characters and tread depth on tires, among other things.Anyline initially f…
…
continue reading
Send us a Text Message.Hollyanne Peck is the Marketing Director of Karma Automotive.Key Takeaways:Karma Automotive is an American ultra-luxury EV brand that has been in operation for about 10 years.The brand focuses on offering an exclusive and personalized customer experience rather than mass appeal.The concept of ultra-luxury encompasses the excl…
…
continue reading
Send us a Text Message.Joanna Cooper, General Manager, Daimler TrucksKey Takeaways:Daimler Trucks produces Freightliner medium-duty trucks, including box trucks and 18-wheelers.The company collaborates with customers like Penske Truck Leasing and Ryder to provide trucks for various purposes.Daimler Trucks has been focusing on automation, safety fea…
…
continue reading
Send us a Text Message.Jennifer Kolstad is the Global Design and Brand Director for Ford.Key Takeaways:Jennifer Kolstad is responsible for managing the aspects of Ford's brand that are outside of vehicle design.Her role involves overseeing the physical spaces, experiences, and ensuring a seamless and consistent customer experience.Ford's brand incl…
…
continue reading
Send us a Text Message.Bob Welby is the Senior Director of Sales, Marketing, Product and Customer Operations of INFINITI Motor Company Ltd. Key takeaways:The luxury automotive industry is facing challenges, such as the increasing demand for EVs and the need to provide a superior customer experience.Luxury brands differentiate themselves through the…
…
continue reading
Send us a Text Message.Dinos Constantine is the COO of Holler-Classic Automotive Group.Key Takeaways:Holler Classic Automotive Group has both franchise retail operations and used car superstores as part of their business.The company adopted the one-price selling model about 13 years ago and had to align their pay plans with this philosophy.The one-…
…
continue reading
Send us a Text Message.Kirk Preiser is the Director of Retail Buying Operations at Audi of America.Key Takeaways:Audi aims to bring more consistency to its brand experience, similar to Apple, but relies on partnerships with franchise dealers rather than opening its own stores.The parallel purchase path allows customers to start their buying experie…
…
continue reading
1
Aladdin A. Khazravan and Eric Khazravan on Reigniting the Personalized Customer Experience with DealerCards
11:57
Send us a Text Message.Aladdin A. Khazravan and Eric Khazravan are the co-founders of Dealer Cards.Aladdin and Eric Khazravan grew their automotive business from a single Hyundai store to a $75 million company with seven rooftops and 500 employees.They brought world-class marketing to the industry, including launching an infomercial and featuring l…
…
continue reading
Send us a Text Message.Brandiss Drummer is Vice President of NCM.Key Takeaways:NCM is involved in various aspects of the automotive industry, including founding the 20 group concepts, training, consulting, software solutions, and working with OEMs.The leading focus at NCM is training, emphasizing not only back-to-basics knowledge but also cultivati…
…
continue reading
Send us a Text Message.Zarif Haque, Founder/CEO of DRAIVER, and Federico Ranero, COO of KavakKey Takeaways:Draiver is a platform that focuses on moving vehicles quickly and efficiently.Kavak is the largest used car market platform in developing markets.In developing markets, access to vehicles is a significant challenge, and solving this problem ca…
…
continue reading
Send us a Text Message.Chad Collier is the Founder/CEO of Car Saver.Key Takeaways:Car Saver is an enterprise e-commerce platform for the automotive industry, offering a complete 360-degree solution for buying, financing, insuring, and maintaining cars.The platform serves as a licensed solution for brands like Nissan, lenders for retaining existing …
…
continue reading
Send us a Text Message.Neerav Bhansali is Head of Industry Strategy, Automotive & Mobility for AdobeKey Takeaways:Adobe's presence extends beyond Creative Cloud and Acrobat, encompassing a broad range of solutions in the digital transformation space.Adobe's Experience Cloud includes data analytics, content management, personalization, and customer …
…
continue reading
Send us a Text Message.Joe Shaker, is the Owner of Shaker Automotive Group and the Founder/CEO of TruVideo.Key Takeaways:Joe Shaker discusses how he manages his roles as a tech partner and dealer/operator simultaneously.The TruVideo platform was initially developed as a video-first messaging platform to address the need for trust and transparency i…
…
continue reading
Send us a Text Message.Nathan Hecht is the Founder and CEO of Rodo.Key Takeaways:Nathan Hecht founded RODO after experiencing a lengthy and frustrating car-buying process at a dealership in New York.RODO aims to revolutionize the automotive retail industry by providing a seamless online platform for buying and leasing cars.The consumer experience o…
…
continue reading
Send us a Text Message.Sharon Kitzman is the President of Dominion DMS.Key Takeaways:Dominion Dealer DMS has a long history, with Dominion acquiring the company ACS (Automotive Computer Systems) about eight years ago.Data plays a crucial role in the DMS, as it is the currency that dealers rely on for managing and securing their information.The inte…
…
continue reading
Send us a Text Message.Bill Cariss is the President and CEO of Holman Growth Ventures.Key Takeaways:Bill Cariss shares his background in the automotive industry, starting with his experience in fleet business and eventually running the retail group at Holman for 18 years.The ventures group at Holman aims to ensure the company's long-term relevance …
…
continue reading
Send us a Text Message.Elgie Bright is the Automotive Department Chair of Northwood University.SHOW NOTES:In this episode of the "Amplify" podcast, Paul Daly and Kyle Mountsier interview Elgie Bright, the Automotive Department Chair of Northwood University. They discuss the role of Northwood University in the automotive industry, the career opportu…
…
continue reading
Send us a Text Message.Mike Darrow is the CEO of TrueCar, Inc.This is Amplify, the retail automotive podcast by Reuters Events and ASOTU.During Automotive Retail USA 2023 in Las Vegas, Paul J Daly and Kyle Mountsier interviewed dealers, OEM representatives, industry partners and more, looking to make the most innovative voices in retail automotive …
…
continue reading
Send us a Text Message.Paige Goodwin is the Director of Digital Retailing at Group 1 Automotive.This is Amplify, the retail automotive podcast by Reuters Events and ASOTU.During Automotive Retail USA 2023 in Las Vegas, Paul J Daly and Kyle Mountsier interviewed dealers, OEM representatives, industry partners and more, looking to make the most innov…
…
continue reading
Send us a Text Message.Welcome to Amplify, the retail automotive podcast by Reuters Events and ASOTU.During Automotive Retail USA 2023 in Las Vegas, Paul J Daly and Kyle Mountsier will be interviewing dealers, OEM representatives, industry partners and more, looking to make the most innovative voices in retail automotive louder.This episode feature…
…
continue reading
