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Throughout every month, our editors are holding conversations with plumbing, heating, cooling and piping leaders on current events, business, leadership, challenges, celebrations and more. The views and opinions expressed in these conversations are those of the guests, and do not necessarily represent a position of PHCPPros.
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The PHCPPros Behind the Wall podcast delves into the personal journeys of those who have created successful businesses within the PHCP industry. Every month, Host Ellen Rohr — PHC News columnist, plumber's wife, COO of Zoom Drain Franchising Company and overall industry icon — holds vulnerable conversations with guests to explore insights gained and lessons learned. Let's go behind the wall!
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During PHCC CONNECT 2024, PHC News Editor Steve Smith sat down with Brady Kroll, who represented the United States at the 2024 WorldSkills Competition this September in Lyon, France! Tune in as they discuss Brady's experience participating in the plumbing and heating competition, how he trained for the event, why he entered the skilled trades, and …
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Earlier this year, The Wholesaler Editor Ruth Mitchell and HARDI (Heating, Air-conditioning & Refrigeration Distributors International) CEO Talbot Gee discussed the current landscape in HVACR distribution. Tune in as they go over key trends shaping the HVACR market today, HARDI's primary initiatives, how the organization is actively engaging with i…
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In our latest episode, PHC News Editor Steve Smith sits down with Cindy Sheridan, CAE, CEO of Plumbing-Heating-Cooling Contractors (PHCC)—National Association! Tune in as the duo discuss everything new and exciting with PHCC CONNECT 2024, from how the event is more convenient than ever for attendees to the ways it's taking education to the next lev…
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In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Melissa Lunak, Chief People Officer of DSG — an employee-owned wholesale distributor that offers an extensive array of products and solutions to professionals across various sectors including electrical, plumbing, HVAC, communications, utility, automation, waterwor…
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In our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Katie Hubach, manager/partner of Signature Sales! Tune in as Katie shares insights learned from her role at the company and her initial year of leadership as the first female president of AIM/R. Plus — the duo discuss the evolving role manufacturers' reps play in the distributi…
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In our latest Off the Cuff episode, PHC News Editor Steve Smith is joined by David Chisolm, vice president and general manager of APCOM and Water Systems for A. O. Smith! Tune in for a deep dive into A. O. Smith's history as the company celebrates its 150th anniversary this year. Plus — the duo discuss how A. O. Smith is addressing decarbonization …
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In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is discussing all things warehousing and logistics with Fielding Alderman, Executive Vice President & General Manager, PDI! Tune in as Fielding shares how PDI is using Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI) to improve experiences for both customers…
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In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Mark McGann, general manager at The National Energy Control Corporation (NECC)! Tune in as Mark discusses his role at NECC along with the importance of training in HVAC and the following: What the typical training curriculum looks like for an HVAC technician The im…
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In our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Tim Goedeker, senior regulatory, sustainability, and technical advisor for TRICORD Consulting — and a long-standing member and supporter of the Valve World Americas Expo & Conference! Tune in to learn about Tim's journey through the industry, what's in store for attendees durin…
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HVACR and plumbing marketer Ryan Kiscaden joins the podcast to discuss his first children's book in the NEXT UP TRADES Series, "The Water Came To A Stop." Tune in to learn about the inspiration for the book, Ryan's writing process, his thoughts on the labor shortage, and more! About Ryan: Ryan holds a Bachelor of Arts degree in business administrat…
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Jessica Bannister (a.k.a. HVACJess) is a Level 3 HVAC Apprentice at her family’s company, Cam Cool Refrigeration Inc. in Vancouver, as well as the current president of Women in HVAC/R Canada. Tune in to learn about her experience as a third-generation HVAC contractor, how she works to bring more awareness to women in the trades, and more! Follow he…
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We're kicking off a new season of the Behind the Wall podcast by interviewing our new host, Max Rohr! Max is the education and industry engagement manager with Caleffi North America. He began his manufacturing career at the Caleffi headquarters in Italy. Since then, he worked for several HVAC/P industry companies in the manufacturers' rep and whole…
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The Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new…
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Franklin Electric Business Unit Trainer Jeremiah Brodie joins us to discuss how he joined the PHCP industry, Little Giant's "Train the Trainer" philosophy, and the company's current training opportunities — including the FranklinTECH virtual learning platform and mobile training facilities. Little Giant produces pumping solutions for HVAC contracto…
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Mary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Tune in as she and Host Ellen Rohr discuss how Mary Jean got her start in the industry, how she and her family have navigated the company…
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Host Ellen Rohr interviews Alexis Aranda, owner & CFO of Pure Plumbing, a family plumbing business that currently has two locations in Las Vegas and Dallas. Discover how she began a career in the plumbing industry and the lessons she's learned along the way, where she finds her ambition, her advice for working with a spouse, and how she plans to co…
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80 Years in Business ft. Rob McConnell, Little Giant Business Unit Director – P/HVAC & Strategic Distribution
15:50
Did you know? The core product that Little Giant still offers today was originally conceived in 1926 when plumber R.M. "Doc" Wolfe had an issue with the currently available pumps failing at a frustrating rate. As the company celebrates its 80th anniversary, Little Giant’s Rob McConnell joins PHC News Editor Steve Smith to discuss this fascinating h…
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Originally from Dublin, Ireland, Alan O'Neill started his journey in the home services industry more than 40 years ago as an apprentice plumber. Now the CEO and Founder of Abacus Plumbing and the Regional CEO-Central for Wrench Group, Alan shares his advice for navigating the industry and discusses the mentors he’s had throughout his life, how he h…
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Kenny Chapman launched The Blue Collar Success Group to fill what he recognized as a gap in the industry — to offer expert technician training and assist owners and leaders in creating businesses that serve their lives. Kenny entered the in-home service industry in 1994 when he bought a truck and plumbing company in western Colorado doing only $1,0…
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In 2020, when COVID-19 changed everything, we reached out to Jack McDonald, president and CEO of Matco-Norca, to discuss the economy, our industry’s business climate — and above all — safety to customers, employees and the community. So much has happened since last year, and we wanted to know what the horizon looks like now for the supplier of glob…
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Host Ellen Rohr goes behind the wall with Chloe Davis, CMO of Express Plumbing, Heating & Air! While in high school, Chloe started working at her father's plumbing company as a CSR taking customer calls and booking jobs. Today, she has been proudly working at Express for four years as head of the marketing department — all while attending college f…
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Since 1999, Brad and Sarah Casebier have owned and operated home service company Radiant Plumbing & Air Conditioning, offering plumbing, drains, heating, and air conditioning services to residents of Austin, Texas. Tune in to learn how the husband and wife team started working together, what continues to drive them as leaders, and the ways they’ve …
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Ripley PR CEO Heather Ripley shares public relations advice for home service businesses and discusses her new book, "Next Level Now: PR Secrets to Drive Explosive Growth for your Home Service Business."Di PHCPPros
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Interplay Learning CEO Doug Donovan joins us to discuss how his company is helping to prepare the next generation of skilled tradespeople with online and virtual reality training for the HVAC, plumbing, electrical, solar and facilities maintenance workforce.Di PHCPPros
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Mark Matteson discusses the lessons he’s learned throughout his career — from air conditioning and refrigeration technician to best-selling author and international speaker. Tune in to discover what motivates him to help others grow and learn, why he takes a personal approach to his work, his advice for setting and achieving goals, and more!…
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Tune in to our interview with Troy Locke, manager of technical training and technical support at Viega, to get the scoop on Viega’s two new press tools: the Pressgun 6 and Pressgun Picco 6. Plus, you’ll learn all about the benefits of press technology, the current state of the press fitting market in the U.S., the training opportunities the company…
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PHC News Editor Steve Smith and Milwaukee Tool Group President Steve Richman discuss how the company started to develop solutions for plumbing and heating contractors and the ways it continues to meet its philosophy of “Disruptive Innovation.” Plus, tune in to learn about some of the company’s new products, what’s in store for the year ahead, and m…
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Ellen Rohr and Chris Hunter discuss his journey through the skilled trades — from HVAC technician to business owner to his current role at ServiceTitan. Discover what moments and decisions changed his life forever, the lessons he’s learned along the way, and how he's sharing strategies and insights to help home service companies succeed through his…
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PHC News Editor Steve Smith is joined by Cathy Ahern, director of facilities and grounds at Finger Lakes Community College (FLCC), and Eric Morrow, product manager, micro-combined heat and power products. The trio discuss Lochinvar's Micro CHP XRGI25 and why FLCC chose to integrate the combined heat and power system into a new KNIGHT boiler system.…
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PHC News Editor Steve Smith discusses the benefits of hydronic heating with Lochinvar product managers Dan Rettig and Robert Wiseman. Tune in to learn all about the latest residential and commercial trends, tips and tricks for installers, how to convey the advantages of hydronic heating to both homeowners and commercial property owners, and the new…
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National Kitchen & Bath Association (NKBA) CEO Bill Darcy joins The Wholesaler Editor Ruth Mitchell to discuss the innovations that have enhanced brick-and-mortar showrooms during the COVID-19 pandemic, the results of the latest Kitchen & Bath Market Index (KBMI), and the 2021 kitchen and bath trends to watch for. Plus — discover how the associatio…
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Evelyn Pacheco is an Army veteran who became Nevada’s first black female union plumber nearly 20 years ago. Find out what impact joining the military had on her life, why she entered the skilled trades, and how she continues to prepare other women in Nevada for successful careers in high-skilled trade occupations!…
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Cheryl discusses how she began her career and the lessons she’s learned along the way. Discover how she combines her love of tech and the trades, as well as how she has staked her claim in the two heavily male-dominated industries! Cheryl McRae is the Director of Vertical Marketing and Producer of The Sharpest Tool™ podcast. She spearheads Scorpion…
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Host Ellen Rohr interviews Michael Werner, CEO and founder of HomeX. They discuss why Michael entered our industry, his experiences working with family, advice for businesses looking to grow, and the motivation behind HomeX, a home services platform combining world-class technology and next generation service operations. Michael also shares how his…
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We sit down with Chris Carrier, director of marketing, Americas for Reliance Worldwide Corp. (RWC) to discuss how the company is raising awareness for trade careers through its SharkBite and HoldRite brands, including its recent "Jumpstart a Plumbing Career" video that was released during Careers in Construction Month. Video Link: https://bit.ly/2H…
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Jay Egg was fascinated when his wife, Kristy Egg, explained that epidemiological studies can be thought of for requiring seat belts in cars, and for the banning of lawn darts. He was even more fascinated to learn about Legionnaires Disease and Pontiac Fever, and why HVAC systems can be such a breeding ground for them. Ellen Rohr interviews the duo …
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Anja Smith, managing partner of All Clear Plumbing, shares her experiences working with family, how her plumbing company made it through the early days of COVID-19, and why her business decided to build both its own flate rate price book and apprenticeship program!Di PHCPPros
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PHC News Editor Steve Smith and McKinstry's Larry Mayotte discuss the do's and don'ts of safely reopening commercial buildings and how the process continues to evolve.Di PHCPPros
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PHC News Editor Steve Smith discusses the importance of workforce development initiatives with Carl Pinto Jr., senior director of marketing communications, Bradford White Corp., as well as the state of industry trade shows and what the company is doing to strengthen customer relationships now that we're more than six months into the COVID-19 pandem…
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Erin Holohan Haskell, president of HeatingHelp.com, shares her experiences growing up in the industry and working with family, as well as how she works to strengthen our industry through education, community and mentorship.Di PHCPPros
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Chicago Tube and Iron Co. has been in The Wholesaler's Top Distributor listing for many years. Dr. Donald McNeeley discusses the company's 100-plus years of accomplishments, roadblocks, learning blocks and reflective moments in the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!…
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75th TW Anniversary: Reed White, President and Managing Principal of Operations for George T. Sanders Co.
17:00
GTS services the plumbing, heating, and HVAC trades as well as the general public by offering efficient and cost-effective product solutions for any project. Take a look at how the company has reached its 70th year in business with the seventh episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!…
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Founded in 1924, Traeger Bros and Associates is Miami’s oldest and largest stocking distributor of pipe, valves, and fittings, serving a broad scope of industrial and commercial supply needs for North America, South America, and companies around the globe. Find out how the company has achieved success by “doing the right thing, every time, all the …
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With a 103-year-history rooted in family, community, investing in employee development and engagement, Torrco lives its motto of “A Great Place to Work, A Great Place to Buy." Jump into this rich and colorful company history and family story for the fifth episode of our special series celebrating the 75th anniversary of The Wholesaler magazine!…
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Editor Steve Smith interviews PHC News Columnist Max Rohr, who just began working for Caleffi as an education and training manager! Tune in to hear about Max's early industry experiences and what he hopes to achieve in his new role.Di PHCPPros
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Host Ellen Rohr interviews Josh Kelly, CEO of Clover Marketing, a marketing consulting business for contractors. Tune in to hear their vulnerable discussion on life as a serial entrepreneur, working for a family business, and finding love, as well as how Josh went from working 80-hour weeks to establishing his ideal work-life balance and staying in…
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Established in 1928, Consolidated Supply Co. is now in its fourth generation of family ownership and operation. At the helm is Karla Neupert Hockley, who ensures the company lives its mission of “We take pride in doing ordinary things extraordinarily well.” Don't miss her conversation with Editor Ruth Mitchell on family traditions, experiences, and…
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PHC News Editor Steve Smith interviews Dan Rettig, product manager for Lochinvar and Arthur Smith, product manager for A.O. Smith. Tune in to hear their discussion on new developments in heat pump water heater technology as well as its ideal applications and the benefits it presents to the industry!Di PHCPPros
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In the third episode of our special series celebrating the 75th anniversary of The Wholesaler magazine, Editor Ruth Mitchell interviews Tom Brown, the founder of PHCPPros (formerly TMB Publishing). Tom established the company in 1990, when he had taken over as the new owner and keeper of The Wholesaler magazine. Tune in to learn how he has brought …
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PHC News Editor Steve Smith interviews Wyatt Kilmartin, VP of Underground Technologies at RIDGID. Tune in to hear their discussion on the state of the industry, the company's new JobSite Live series, and the exciting new RIDGID products available now and coming soon 👀.Di PHCPPros
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