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Contenuto fornito da Richard Behney. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Richard Behney o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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Potty Talk - The Podcast for Plumbing Business Owners
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Contenuto fornito da Richard Behney. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Richard Behney o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of the plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.
…
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395 episodi
Segna tutti come (non) riprodotti ...
Manage series 2503020
Contenuto fornito da Richard Behney. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Richard Behney o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Thanks for catching Potty Talk, THE podcast for plumbing business owners. I'm Richard Behney, The Million Dollar Plumber and I teach the "business" of the plumbing -- everything from how to start a plumbing business and grow a plumbing business. To showing you how to figure your pricing correctly, find new customers, hire the best tradesmen, brand your company to stand out in your market, increase your online presence and everything in between.
…
continue reading
395 episodi
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×In this episode of Potty Talk, Richard reveals the secrets to building a plumbing brand that stands the test of time. Branding isn’t about impressing yourself—it’s about connecting with your customers and meeting their needs. Richard breaks down why your brand should be built for them, how choosing the right business name can impact your success, and why disrupting the market is the key to standing out from the competition. 💥 Grab My Branding Checklist 💥 Your brand is more than just a logo—it’s how customers see and remember you. Make sure your business stands out with my Branding Checklist! 💥 Get It Here: http://milliondollarplumber.com/brandingchecklist Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber…
In this episode of Potty Talk, Richard reveals the secrets that turns calls into booked jobs—every single time. The key to winning on the phone isn’t just luck—it’s about having a proven process that puts you in control, books the job for today, and delivers a top-notch customer experience. Richard shares why controlling the call is crucial, how booking for the same day boosts your close rate, and why hiring the right Customer Service Representative (CSR) can make or break your success. 💥 Grab My Proven Phone Script 💥 Stop losing calls and start converting them into paying customers! Grab my Proven Phone Script that shows you exactly what to say to get more YES’s and fill your schedule. 💥 Download it now: http://milliondollarplumber.com/phonescript LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber…
In this episode of Potty Talk, Richard breaks down exactly what you need to do when hiring for your plumbing business to avoid costly mistakes and build a winning team. The hiring process isn’t just about finding someone to fill a spot—it’s about bringing on the right people who fit your company culture and help you grow. Whether you’re hiring your first team member or expanding your crew, these actionable tips will help you make smart, strategic hires every time 💥 Grab My Hiring Checklist 💥Get the exact hiring checklist I used in my own business to find rockstar team members! Download it here👉 http://milliondollarplumber.com/hiringchecklist…
In this episode of Potty Talk , we’re diving into the essential strategies for building loyalty and trust with your clients—the foundation of a successful plumbing business. Richard shares real-world tips on how to foster relationships that not only bring in repeat business but also turn your customers into raving fans who recommend you to others. If you want to build a solid reputation that stands out in your market, this episode is for you!…
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1 40 Years of Plumbing Experience: What You Need To Know 1:05:26
1:05:26
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In this special episode of Potty Talk LIVE, Richard Behney, The Million Dollar Plumber, shares timeless lessons and insights from over 40 years of experience in the plumbing industry. Whether you’re just starting your plumbing business or looking to take it to the next level, this episode is packed with invaluable tips you won’t want to miss. Richard reflects on the challenges, successes, and game-changing strategies that have shaped his career—and how you can apply these lessons to build your own successful plumbing business. Here’s what you’ll learn: ➡️The most important lessons learned over four decades in the trade ➡️How to avoid common pitfalls that sink plumbing businesses ➡️Proven strategies for staying ahead of the competition ➡️The mindset and habits that lead to long-term success From tools of the trade to tools for building a thriving business, this episode is a treasure trove of wisdom from someone who’s been there, done that, and made it big. Tune in now and learn what 40 years of plumbing experience can teach you about running a profitable, stress-free business! 🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarplumber.com/free 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarplumber.com/success LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber…
On this episode of Potty Talk LIVE, Richard Behney, The Million Dollar Plumber, reveals the ultimate secret to building a thriving plumbing business: satisfying good-paying customers. If you're tired of chasing low-margin jobs and want to attract and retain clients who truly value your work, this episode is for you. Learn how to identify your ideal customers, deliver top-notch service that keeps them coming back, and create a reputation that attracts the right kind of business. Richard shares the strategies that successful plumbing business owners use to turn good-paying customers into lifelong Raving Fans. Here’s what you’ll learn: How to attract customers who value quality over price The key to delivering a customer experience that stands out The importance of reputation and how to build trust in your market Proven tips to boost your revenue by working smarter, not harder Don’t miss this episode! It’s time to stop settling for less and start building the successful, profitable plumbing business you’ve always dreamed of. Watch now and unlock the secret to satisfying good-paying customers 🔸 FREE Million Dollar Pro Blueprint to learn how to build a secure and profitable plumbing business to make more money and live a life you love. www.milliondollarplumber.com/free 🔸 JOIN the Million Dollar Plumber Success Academy where I teach you the BUSINESS of plumbing. www.milliondollarplumber.com/success LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: / milliondollarplumber ◆ Instagram: / themilliondollarplumber ◆ YouTube: / milliondollarplumber…
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1 How to Make Bank with Your Plumbing Business #443 1:02:34
1:02:34
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In this episode of Potty Talk LIVE, host Richard Behney, The Million Dollar Plumber, dives into the secrets of maximizing profits in your plumbing business. Whether you're just starting out or looking to take your established business to the next level, this is a must-watch for plumbing pros who want to grow their earnings without burning out. Discover actionable strategies to boost your bottom line, avoid common profit leaks, and set your business up for long-term success. Richard shares his proven methods, real-world examples, and insider tips to help you take control of your finances and start making serious bank!…
In this episode of Potty Talk LIVE , host Richard Behney, The Million Dollar Plumber, reveals the single, game-changing shift every plumbing business owner can make to see immediate results. Sometimes, transformation doesn't require an overhaul—just one powerful adjustment. Richard dives into this simple change, showing how it can streamline operations, boost customer satisfaction, and drive profit. Whether you're just starting or looking to elevate your established business, this episode will give you the insight you need to make a meaningful impact right away. Tune in and discover how small, strategic changes can lead to massive growth for your plumbing business!…
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1 What Does the Election Mean for Plumbing Business Owners? 1:04:37
1:04:37
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Join Richard in this post election addition of Potty Talk Live where he discusses what the election means for your plumbing business.
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1 The 3 Keys To Plumbing Business Success 1:05:26
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In this episode of Potty Talk LIVE , host Richard Behney, The Million Dollar Plumber, breaks down the 3 essential keys every plumbing business owner needs to achieve lasting success. Richard shares his insights from decades in the industry, highlighting actionable steps for growth, stability, and overcoming common challenges that often hold plumbing businesses back. Whether you're struggling with cash flow, team management, or building your brand, this episode will equip you with the tools and mindset shifts you need to take your business to the next level. Tune in and get ready to unlock your potential with practical advice designed specifically for plumbing pros like you!…
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1 Potty Talk LIVE! Talking The BUSINESS of Plumbing 1:02:19
1:02:19
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Potty Talk Live is Back! You asked for it, and Potty Talk Live is coming at you once again—including co-host, The Lovely Laura! Join us as we dive into the best tricks, tips, and techniques to help you build and grow a thriving, self-sustaining, and highly profitable plumbing business. Whether you're just starting out or looking to scale, we'll be sharing real-world strategies that will take your plumbing business to the next level. Don’t miss this episode packed with actionable insights to help you succeed in the business of plumbing! Join Richard and Laura Live every Thursday at Noon EST on Youtube or Facebook! LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarplumber.com ◆ Facebook: https://www.facebook.com/milliondollarplumber ◆ Instagram: https://www.instagram.com/themilliondollarplumber/ ◆ YouTube: https://www.youtube.com/milliondollarplumber Episode Sponsor: SupplyHouse.com is the go-to site for all your plumbing materials and supplies. With over 200,000 parts, fast shipping, and exceptional customer service, it’s the reliable choice for plumbing professionals everywhere.…
In this episode of Potty Talk, host Richard Behney welcomes Matthew Werner, owner of Pine Grove Plumbing in Penticton, British Columbia. Matthew shares his inspiring journey of how he transformed his business by implementing the principles learned from the Success Academy. Discover how he went from charging $125 to $350 per hour, and how this significant change not only increased his revenue but also enhanced customer satisfaction. Matthew discusses the importance of having an honest hourly rate, the impact of proper branding, and the benefits of investing in quality customer service. Tune in to hear valuable insights and practical tips that can help you elevate your home service business to new heights. 📞 Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. Book Now: milliondollarpro.com/call 🏆 Grab a Free 14 Day Free Trial Dive into the Success Academy and master the business of home service with an on-demand video training library. Learn More here: milliondollarpro.com/success ❓ Ask Me Anything Got questions? Click the link below, and Richard will answer your questions in an upcoming episode. Submit Your Questions here: https://success.milliondollarpro.com/AMA LEARN MORE and CONNECT with us: ◆ Website: www.milliondollarpro.com ◆ Facebook: www.facebook.com/themilliondollarpro ◆ Instagram: www.instagram.com/themilliondollarpro ◆ YouTube: @milliondollarpro 🧰 Check out more POWER TOOLS for your business →MDP Playbook: Streamline your operations with over 600 complete tasks with good-better-best options, completely customizable for your plumbing business. Stop guessing and start charging what you’re worth. Learn More: https://milliondollarpro.com/playbook/ →Field Pulse: Premier software that is actually easy to use. Built for the field and the office, FieldPulse has helped thousands of businesses get modern and truly mobile, significantly reduce office workloads and frustration, and improve referral and repeat business. On average, FieldPulse users grow their businesses 57% year over year. Learn More and get a free demo: https://milliondollarpro.com/fieldpulse/ →SearchKings: Get Google Verified with SearchKings, a Google Premier Partner, and enjoy The Million Dollar Pro discount. Learn More: https://searchkings.com/partners/milliondollarplumber/ →Barbell Apparel: Discover everyday clothing designed by athletes for ultimate comfort and performance, backed by a 365-day guarantee. Shop Now: https://barbellapparel.com/?rstr=mdp →KickCharge Creative: Save $500 on a Logo/Vehicle Wrap Package. Build your brand with KickCharge Creative’s expert team. Get Started: https://milliondollarpro.com/kickcharge/…
In this insightful Potty Talk episode, Coach Richard explores the proven mechanics behind the MDP Service-Sales System’s remarkable success rate. Learn about the unique blend of customer psychology and sales tactics that helps close nearly every call, and get tips on integrating these techniques into your day-to-day operations. 📞 Book a Free Coaching Call Unlock your potential with a free coaching call. Learn how you can transform your business in 90 days. Book Now ❓ Ask Me Anything Got questions? Click the link below, and Richard will answer your questions in an upcoming episode. Submit Your Question https://success.milliondollarpro.com/AMA 📘 Free Million Dollar Pro Blueprint Download our business blueprint and learn how to build a profitable home service business. Get Your Free Blueprint 🏆 Grab a Free 14 Day Free Trial Dive into the Success Academy and master the business of home service with an on-demand video training library. Learn More Connect with Us: Website: www.milliondollarpro.com Facebook: www.facebook.com/themilliondollarpro Instagram: www.instagram.com/themilliondollarpro YouTube: www.youtube.com/milliondollarpro 🧰 Check out more POWER TOOLS for your business MDP Playbook: Streamline your operations with over 600 complete tasks with good-better-best options, completely customizable for your plumbing business. Stop guessing and start charging what you’re worth. Learn More Field Pulse: Premier software that is actually easy to use. Built for the field and the office, FieldPulse has helped thousands of businesses get modern and truly mobile, significantly reduce office workloads and frustration, and improve referral and repeat business. On average, FieldPulse users grow their businesses 57% year over year. Learn More and get a free demo SearchKings: Get Google Verified with SearchKings, a Google Premier Partner, and enjoy The Million Dollar Pro discount. Learn More Barbell Apparel: Discover everyday clothing designed by athletes for ultimate comfort and performance, backed by a 365-day guarantee. Shop Now KickCharge Creative: Save $500 on a Logo/Vehicle Wrap Package. Build your brand with KickCharge Creative’s expert team. Get Started…
In this episode of Potty Talk, host Richard Behney delves into the toughest challenges he faced during the first year of starting his home service business. From balancing family responsibilities and financial pressures to navigating the pitfalls of relying on general contractor accounts, Richard shares candid insights and lessons learned. Don't miss Richard's compelling story of resilience and strategic growth in the face of adversity. LEARN MORE and CONNECT with us: ◆ Website: https://milliondollarpro.com/ ◆ Facebook: https://www.facebook.com/themilliondollarpro ◆ Instagram: https://www.instagram.com/themilliondollarpro ◆ YouTube: www.youtube.com/@UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business → MDP Playbook: Streamline your operations with over 600 complete tasks with good-better-best options, completely customizable for your plumbing business. Stop guessing and start charging what you’re worth. Learn More: https://milliondollarpro.com/playbook/ → Field Pulse: Premier software that is actually easy to use. Built for the field and the office, FieldPulse has helped thousands of businesses get modern and truly mobile, significantly reduce office workloads and frustration, and improve referral and repeat business. On average, FieldPulse users grow their businesses 57% year over year. Learn More and get a free demo: https://milliondollarpro.com/fieldpulse/ → SearchKings: Get Google Verified with SearchKings, a Google Premier Partner, and enjoy The Million Dollar Pro discount. Learn More: https://searchkings.com/partners/mill... → Barbell Apparel: Discover everyday clothing designed by athletes for ultimate comfort and performance, backed by a 365-day guarantee. Shop Now: https://milliondollarpro.com/kickcharge → KickCharge Creative: Save $500 on a Logo/Vehicle Wrap Package. Build your brand with KickCharge Creative’s expert team. Get Started: https://milliondollarpro.com/kickcharge/…
Pricing isn’t just about covering costs-it’s about building a profitable business. Tune in as Coach Richard discusses how to integrate all your expenses, including the often-overlooked indirect costs, into your pricing model. Get practical tips on ensuring your hourly rate reflects the true value of your services LEARN MORE and CONNECT with us: ◆ Website: https://milliondollarpro.com/ ◆ Facebook: https://www.facebook.com/themilliondollarpro ◆ Instagram: https://www.instagram.com/themilliondollarpro ◆ YouTube: www.youtube.com/@UC0Fh1HN4RvOw2hMk9n5PysA 🧰 Check out more POWER TOOLS for your business → MDP Playbook: Streamline your operations with over 600 complete tasks with good-better-best options, completely customizable for your plumbing business. Stop guessing and start charging what you’re worth. Learn More: https://milliondollarpro.com/playbook/ → Field Pulse: Premier software that is actually easy to use. Built for the field and the office, FieldPulse has helped thousands of businesses get modern and truly mobile, significantly reduce office workloads and frustration, and improve referral and repeat business. On average, FieldPulse users grow their businesses 57% year over year. Learn More and get a free demo: https://milliondollarpro.com/fieldpulse/ → SearchKings: Get Google Verified with SearchKings, a Google Premier Partner, and enjoy The Million Dollar Pro discount. Learn More: https://searchkings.com/partners/mill... → Barbell Apparel: Discover everyday clothing designed by athletes for ultimate comfort and performance, backed by a 365-day guarantee. Shop Now: https://milliondollarpro.com/kickcharge → KickCharge Creative: Save $500 on a Logo/Vehicle Wrap Package. Build your brand with KickCharge Creative’s expert team. Get Started: https://milliondollarpro.com/kickcharge/…
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