Meetings Matter Chatter podcast

40:27

In this episode we introduce Thiago Araujo, our global sustainability expert. He'll give us a better understanding of what sustainability truly means and how we can make the biggest impacts. We'll discuss how quickly our clients need to take action and the small yet powerful steps each of us can take to contribute to this vital mission. Whether you're a seasoned professional or just starting your journey towards sustainability, this conversation promises to inspire and empower you to make a difference. Tune in and let's embark on this journey together!…

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Data Unleashed: Transforming Numbers into Narratives with Edward Gleaner 33:19

8 weeks fa33:19

33:19

In this episode, Global Business Analyst Edward Gleaner will help us explore the intriguing realm of business analysis including the insights that can be uncovered through data. He'll provide some effective techniques for visualizing data in presentations and address the opportunities associated with data management in the meetings industry. Prepare for an engaging experience rich with valuable tips and inspiration!…

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Designing a Comprehensive Stakeholder Experience: Unlocking the Power of Three 40:15

12 weeks fa40:15

40:15

On this episode we discuss a recent client event BCD Meetings & Events hosted, titled 'The Invitation,' in the stunning city of Victoria, British Columbia. The event brought together three areas: Program Strategy, Event Design and Production & Content. We're joined by the architects of the event: NeKeta Argrow, Strategic Solution Advisor, Mindy Hanzlik, Senior Director of Experience & Engagement, and Taylor Smith, VP and Executive Creative Director. Together they'll explain how their seamless approach can elevate a meetings program.…

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Crafting Destination Magic. A Chat with Melissa Zorko, Hello! Destination Management 30:59

17 weeks fa30:59

30:59

On this episode, we focus on the purpose and value of a destination management company. Melissa Zorko, VP, National Account Executive from Hello! Destination Management talks about her view on customer service and the changes she has seen over the years. She also talks about the hottest trends in the marketplace and how a DMC can provide customers with an unparalleled experience by being the experts of both the destination and the customer experience.…

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Generative AI for the Meeting and Events Industry – What You Need to Know 39:30

34 weeks fa39:30

39:30

An exciting conversation with BCD M&E’s Senior Vice President of Global Technology and Product, Ted Stone, and Senior Manager of Business Process Automation, Chris Clark, discussing Generative AI. In recent years, Generative AI has captured significant interest, bringing forth a wave of benefits including enhanced efficiency, the cultivation of innovation, and even boosts in overall happiness. However, alongside its promises, Gen AI poses certain considerations and challenges, emphasizing the importance of an informed approach. Dive into how this cutting-edge technology is impacting the Meetings and Events industry, equipping professionals with insights crucial for the near future.…

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Food Inclusivity: Rethinking Menu Options for Today's Attendees 24:28

37 weeks fa24:28

24:28

Listen in to hear Shweta Sharma an Experience Designer from The Collective share her perspective on what we can all be doing to be more inclusive when it comes to picking menus, hosting events and frankly elevating menus even when going out to local restaurants with friends. Inclusivity starts with awareness, so thank you for listening to this episode and share with your friends, colleagues and families.…

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Collaborating for Success: How Partnerships Boost Creative and Innovative Output 30:58

40 weeks fa30:58

30:58

Creativity is defined as the ability to think about a task or problem in a new or different way, or the ability to use the imagination to generate new ideas. But how does that differ from being innovative? We dive into this topic with Aaron Price, Vice President of Creative at Access DMC. Listen in to learn more about this fascinating topic.…

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The Future of Strategic Engagement: Innovative Trends and How to Embrace them 55:59

49 weeks fa55:59

55:59

Discover how NeKeta Argrow, Strategic Solutions Advisor on BCD M&E's Performance Optimization team, is bringing the 'S' back into SMM, and revitalizing strategic planning's crucial role in meetings and events for maximum impact.

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Films 47:23

1 year fa47:23

47:23

A chat with Anson Mulville, Senior Content Producer with BCD's Production & Content Team, talking about Films. A new offering powered by BCD M&E’s filmmaking house within the NORAM Production & Content team, Films utilizes decades of storytelling experience, along with award-winning directors, editors, and cinematographers, to help tell bold, beautiful, and anthemic customer stories. In partnership with our clients, we develop, produce, and craft brand stories with a cinematic level of production and a higher touch level of service. From concept to delivery, we help bring our client's biggest and most impactful pieces of content to life. These are the stories that get noticed.…

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Why Travel to Peru? Listen to the Locals 55:04

1 year fa55:04

55:04

A chat about all things M&E and Peru with Diana Bauer, owner and operator of Be Peru and Luis Chang, Chief Tourism & Investment Specialist at PromPeru (Peru Tourism Board) in Houston. They discuss why Peru is such a hot destination for MICE attendees and if you've been to Peru before, what you can expect from some new venues and sites.…

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The Best & Worst Trends of 2023 30:11

1 year fa30:11

30:11

It's hard to believe we're already in 2024, but 2023 was another successful, whirlwind of a year. Hear some of the highlights of the year as I chat with two of BCD's finest from the Venue Search and Meeting Solutions team, Regan Furtado and Erin Daoust to hear their insights into 2023.

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Why Hilton is “For the Stay” and the #1 World’s Best Workplace 35:15

1 year fa35:15

35:15

Hilton is a great place to work…and don’t take it from me! Hilton was recently awarded the #1 World’s Best Workplace by Great Place to Work and Fortune Magazine. Join the in-depth conversation with Gerilyn Horan, Vice President – Group Sales & Strategic Accounts with Hilton as we uncover why Hilton has won this prestigious award along with our discussion of new hotel developments, what to expect from Hilton in 2024, and much more! In Gerilyn’s role, she is responsible for leading the growth of the group segment for Hilton and ensuring her team members are collaborative, trusted advisors to their customers. Gerilyn, began her career with Hilton spending ten years in property and global sales roles including the Waldorf Astoria in New York and leading the San Francisco Worldwide Sales office. She then spent many years in the luxury sector traveling the globe with Four Seasons Hotels & Resorts, Langham Hospitality Group and also Meadowood Napa Valley. Before rejoining Hilton Gerilyn was Vice President North America for HelmsBriscoe. There she worked with multinational customers on procuring their meetings and events and gained the invaluable perspective of the customer viewpoint. Gerilyn says returning to Hilton in 2018 shows you can go home!…

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Why Orlando Meetings are Unbelievably Real. A Chat with Mike Waterman, Visit Orlando 27:51

1 year fa27:51

27:51

For notes on all the places discussed today, check out www.orlandomeeting.com .

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With 19 global brands, learn how IHG Hotels & Resorts is delivering True Hospitality. An interview with Mark Sergot, SVP Global Sales 32:45

1 year fa32:45

32:45

Take a listen to Senior Vice President, Mark Sergot, with IHG Hotels & Resorts® chat about the growth in hotels around the world. Listen to how IHG sees a very bright future for the hospitality business and travel industry. Mark discusses how IHG is meeting the increasing guest demand for trusted brands and finding fresh opportunities to grow globally with new and existing owners looking to capitalize on all IHG has to offer. IHG has taken big strides in recent years to create a stronger business for guests, owners and colleagues, growing our portfolio to 19 distinct brands spanning high-value markets and segments. In 2022 IHG transformed and relaunched the IHG’s One Rewards loyalty program, strengthened digital channels and widen enterprise platforms; finding new sustainable innovations to help ensure as a business look after the world around. IHG has a recovered successfully post-pandemic, whether for business or leisure, guests around the world are choosing our brands, with record room rates and high occupancy increasing first-half Global RevPAR by almost a quarter year-on-year in 2023. And there’s more demand still to come, with rising corporate and group travel as people come back together for meetings and events. Plus, China is rebounding from their travel restrictions, and growing international travel as airlines open up hundreds of routes – another indication of the optimism felt in the industry. Equally exciting is the significant growth potential for IHG. Room openings in the first half of 2023 jumped by more than 40% year-on-year, alongside an 11% increase in signings for our brands. IHG is executing a global pipeline to more than 1,900 hotels – the equivalent of 31% of IHG’s estate today. To learn more about IHG’s corporate updates visit ihg.com/plc to book a stay visit ihg.com .…

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Virgin Hotels Collection - What We're All About 29:21

1 year fa29:21

29:21

A chat with Vice President of Global Sales, Maya Latinovic, about the recent joining of two iconic Virgin hotel brands, Virgin Hotels and Virgin Limited Edition, under one parent brand to focus on growth and driving positive change and differentiation within the luxury hospitality industry. She explains how Virgin is differentiating themselves in the meetings and events space, what she loves about the hotel collection, and their undeniable passion for championing customer experience (from Richard Branson himself, down to each and every property employee).…

Meetings Matter Chatter

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A Networking Solution to make basic badges more Fun - A Chat with JabberYak 32:32

1 year fa32:32

32:32

Are your attendees sick of the same boring name badges? Do you feel you might have attendees who are more introverted and don't enjoy making small talk at networking events? The gals from JabberYak have a solution for you. I met Shideh at the Connect Marketplace event this August in Minneapolis and can't wait to share with you listeners what their company can make for you. For more information about this women-owned, small business, take a look at their website at Event Engagement Solution | Networking Solution for Events | JabberYak .…

Meetings Matter Chatter

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Unlocking the Powers of Engagement over time: Engage by BCD Meetings and Events 38:50

1 year fa38:50

38:50

BCD M&E has a robust technology department that drives our products and roadmaps and vets, selects, and manages our third-party technology partners. Our approach to technology is agnostic. There are many great technologies and tools on the market; we don’t feel the need to reinvent the wheel. Instead, we look for gaps and find solutions to fill them. We continuously evaluate new technologies that will be a good fit for our clients, which include social networking, mobile applications, virtual conference rooms, webinars, content digital capturing, and on-site meeting solutions like barcode capturing and RFIDs. We understand that YOU seek to increase engagement throughout your pre-launch planning and live meeting. In a complex, modern environment, organizations often need to deploy a multitude of software platforms to support strategic projects, which can create barriers to engagement. For YOUR next Event, we recommend ENGAGE by BCD M&E, powered by Consensus, a preferred partner of BCD with 20+ years serving Pharma internal and external audiences. We are Engagement Experts that will put the WOW in your event. ENGAGE is a Strategic Engagement Platform that can remove barriers to engagement and drive desired behavior internally and externally. This modular platform provides flexible solutions that can be designed according to your strategic needs by combining tools to Communicate, Train, Inspire & Motivate, and Meet – all within one innovative platform. BCD M&E will work along your team to build a platform that meets all the needs for your all your meeting needs. We will be with you every step of the way: from onset to execution onsite. For more information: contact djt@consensus.dk or nicky.ratcliffe@bcdme.com…

Meetings Matter Chatter

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What’s Trending 2024: A look ahead with BCD M&E 15:51

1 year fa15:51

15:51

Hear from BCD M&E’s global president, Bruce Morgan, and SVP of Global Marketing, Brittany Brocious, to discover What’s Trending 2024 . This episode is packed with industry insights on the biggest trends in the industry, from both regional and global perspectives. Join in conversation with our experts to understand what to expect in 2024 in meetings and events as you look ahead.…

Meetings Matter Chatter

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Reimagining the Attendee Experience, Keeping the Through Thread connected 34:57

1 year fa34:57

34:57

Trusted advisor and critical friend, Katie Marshall from BCD's Collective team joins the podcast as she chats with us about reimagining the attendee experience when it comes to planning and executing an incentive trip. Gone are the days of the luau and hoe-down dinner offsite, attendees are wanting and asking for more and we can deliver it. This episode features ideas around experiential design and driving engagement with attendees during the incentive trip experiences.…

Meetings Matter Chatter

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Discover Puerto Rico - The Heart & Soul of the Caribbean 26:31

1 year fa26:31

26:31

Join this Meetings Matter Chatter chat with Joyce Mendez from Discover Puerto Rico and Brenda Sastre from Innovation DMC, a woman-owned DMC servicing meetings, events and incentives in Puerto Rico. PR is the heart and soul of the Caribbean, a place where the Old World is mashed up with the new on an island that is small in size, but offers an immense bounty of one-of-a-kind experiences.…

Meetings Matter Chatter

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London Calling - a Chat with Edwardian Hotels London: Luxury Hotel Group UK 33:34

1 year fa33:34

33:34

Edwardian Hotels London is on of the UKS largest privately owned hotels groups, which has been operating and developing its hospitality portfolio since Jasminder Singh OBE began his career within the industry in 1977. Edwardian Hotels London owns and operated a collection of four- and five-star hotels and restaurants including The Londoner a member of Preferred Hotels and Resorts prestigious Legend Collection, The May Fair and The Edwardian Manchester, both part of premium lifestyle brand Radisson Collection and 10 Radisson Blu Edwardian Hotels across London. https://www.edwardian.com/ Edwardian Hotels London https://www.radissonhotels.com/en-us/brand/radisson-blu/edwardian Radisson Blu Edwardian https://www.thelondoner.com/ The Londoner https://www.themayfairhotel.co.uk/ The May Fair Hotel…

Meetings Matter Chatter

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Keep Climbing with Delta Air Lines 34:07

2 years fa34:07

34:07

Join us for the latest episode with Norma Dean, Director of Specialty Sales from Delta Air Lines. She explains to us the importance of partnerships and why Delta keeps climbing and adding perks for its meeting attendees, business travelers and all Sky Miles members. Norma discusses her rule of 3: Partnerships, Technology and The Power of Connectivity.…

Meetings Matter Chatter

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Negotiating is the Name of the Game 47:37

2 years fa47:37

47:37

This latest episode features Christine Wassell from Radisson Hotel Group and two BCD M&E colleagues, Jon Harrison (Supplier Relations) and Heather Thompson (Venue Search Operations) chatting about their perspective around contracting tips and tricks in a post-pandemic world. Learn what they believe drives the best types of partnerships and see if you pick up a tip or two. Special thanks to Radisson Hotel Group for participating in this conversation with us.…

Meetings Matter Chatter

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Destinations West - a chat with Sally Braley of Northstar Meetings Group 8:15

2 years fa8:15

8:15

Join us for a quick chat about Destinations West, a recent conference I attended hosted by Northstar Meetings Group. I chat with Managing Editor, Sally Braley about the evolution of the event and why planners and suppliers should participate.

Meetings Matter Chatter

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From Stream to Dream – Live Production is Back, Bigger and Better than Ever 44:15

2 years fa44:15

44:15

Listen to the latest chatter with creative genius, Taylor Smith, Executive Creative Director of BCD's Production & Content team. Learn what's trending in production, what we wish would go away and what Taylor thinks about AI affecting our industry. We discuss contracting tips, budgeting, trends, creative ideas Taylor's seen onsite recently and much more. Don't miss this episode. Anyone planning a live meeting should listen to this for inspiration on how to make their next event stand out.…

Meetings Matter Chatter

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Luxury Hotel Trends featuring properties from Preferred Travel Group 33:58

2 years fa33:58

33:58

Learn more about what's new in the Luxury Hotel space with guest podcaster Amy Butterfield of Preferred Travel Group. She discusses some new destinations clients might not have previously considered and tells our listeners about some of their properties: The Brando , andBeyond Lodges , Three Camel Lodge , Global Ambassador Hotel , Pendry Washington DC , Amrit Ocean Resort , El Fuerte Marbella and Aurora Anguilla .…

Meetings Matter Chatter

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Small Meetings Do Matter 18:08

2 years fa18:08

18:08

This episode features guest Nate Childress who joins the podcast to discuss a hot topic in the meetings industry - small meetings or simple meetings. We discuss how small meetings are defined, is there value to those smaller meetings and much more. Listen in for more information. What to Know About Simple Meetings Today (bcdme.com) https://bit.ly/BCDME-Simple-Meetings For more information, click www.bcdme.com Email Nate: nate.childress@bcdme.com or call at (312) 705 2273…

Meetings Matter Chatter

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The Best & Worst Trends of 2022 33:58

2 years fa33:58