5 Game-Changing KPIs with Lorri Detrick: Without These, You Can Forget About Success in the Dental Care Industry!

The Dental Economist Show

In this episode of The Dental Economist Show, host Mike Huffaker is joined by Lorri Detrick, the President and COO of Riccobene Associates Family Dentistry.

Join them as they explore:

• The integration of medical and dental insurance
• The importance of culture in the workplace
• The value of data and technology in dental practices
• How to select vendors and partners
• The use of AI in dental practices

Lorri is the President and COO of Riccobene Associates Family Dentistry, a multi-specialty dental practice. She has experience of DSOs, telehealth and teledentistry, outpatient healthcare clinics, and post-acute care. Between 2009 and 2015, Lorri was COO of Access Dental Services, and served as Senior Manager at West Monroe—a digital services firm—from 2019 to 2022. She has just been awarded the ‘Business Leader of the Year’ award by Women in DSO.

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Episode Highlights:
11:57 - 13:07 - The Importance of Culture
20:46 - 22:34 - Challenges Breed Resilience
24:44 - 26:42 - Sophisticated KPIs
27:26 - 30:03 - How to Select a Partner
33:25 - 35:12 - Technological Developments

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