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GOOW TV Panel - Performance Management
Manage episode 434065324 series 2931240
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On today's Linkedin Live GOOW TV we had our first ever panel.
I was joined by Dan Light of Different Edge, Pete Dunn of BPA Quality and Danny Wareham of Firgun to talk about Performance Management in Contact Centres.
Is performance management a phrase that strikes fear into your teams ?
We explore why this and what you can do about it and the panel really pick apart the concept sharing great insights.
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