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Adam Loveridge JOB CALLS EP. 9: How to Handle Scope Creep and Client Management in Home Services
Manage episode 455818008 series 3599152
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The Job Calls Podcast Episode 9, Adam Loveridge discusses the importance of client management and handling scope creep in home services. He shares a personal story about a kitchen remodel project and emphasizes the significance of understanding client pain points, managing expectations, and delivering excellent service. Adam highlights how effectively addressing client concerns can lead to increased referrals, positive reviews, and business growth in the home services industry.
Timestamp:
0:00 - Introduction and client referrals
0:42 - Kitchen remodel project story
3:39 - Handling client expectations
6:18 - Understanding client pain points
9:34 - Making client priorities your own
11:33 - Closing remarks and podcast info
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