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Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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Austin Real Estate Investing is all about real estate investing in the Austin, TX area. We’ll bring you experts from different industries and investors who are having success in numerous strategies through multiple market cycles to make sure you have the best information. We will discuss everything from househacking to large apartment syndication and will bring in guests that do it all in the Austin area. If you want to learn about how to get started or get involved in the Austin real estate ...
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CRUSHING IT IN REAL ESTATE

Crushing it in Real Estate

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Welcome to Crushing it in Real Estate with Bryan Pham and Joanne Tan where we interview Real Estate professionals around the industry! If you enjoy this podcast please leave a very positive review! We release an episode every single Sunday so stay tune and enjoy! Support this podcast: https://podcasters.spotify.com/pod/show/crushingitinrealestate/support
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What does it take to earn $150K in Customer Success right now? I am so excited to share this episode with you as I am sharing exactly what ten of our clients had on their resumes to land $150K job roles. In this episode, we're diving deep into the key strategies and metrics that distinguish high earners, from upsell expansion and churn prevention t…
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Dave Homyak has been investing for the past 6 years, which replaced his engineer's income within 11 months of his first investment property purchase. He owns a boutique virtual assistant placement company, partnered on a development in the Smokies, and owns several short term rental cabins. His "always working on growth" mindset & natural student-l…
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Is it really possible to become layoff-proof? While no job can guarantee complete security, this episode offers actionable steps to help you become indispensable, even in today’s volatile market. We’ll explore strategies you can implement immediately to minimize your chances of being laid off. I’ll also provide tips on how to prepare for the possib…
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Nick talks to us about how he got started in real estate investing and what he's doing now with apartment buildings in Austin. We talk all about why he continues to invest in the Austin area and where he thinks things are going. We hear over and over that you can't invest in multifamily real estate in Austin but Nick tells us all about how he's mak…
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Are you feeling lost in your customer success career? Do you look around and see everyone else with clear direction while you're unsure of your next step? I've been there too. That's why, in this episode, I will explore the customer success career paths you should know about. I’ll break down four exciting customer success career paths to help you n…
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Do you want to leave your next job interview with a lasting impression? Well then, it’s time to stop asking the same boring questions that everyone else asks, and in this episode, I am going to show you how. I’ll share a simple yet powerful trick to transform how you approach the closing questions. This will help you stand out from the competition,…
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In this episode Jordan Moorhead and Ryan Kelly discuss where the Austin real estate market is currently and what they think the rest of the year will look like! The Moorhead Team is excited to bring you information about investing in real estate in the Central Texas area! More information can be found at our website at www.themoorheadteam.com and o…
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Are you struggling with job search rejection? Feeling demotivated and exhausted from the constant "no's”? Then this episode is an absolute must-listen! In this episode, I'll be revealing my top 6 tips for dealing with rejection in your job search. From gamifying rejection to acting like a scientist, I'll share practical strategies to help you stay …
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Are you ready to expedite your path to promotion and take control of your career growth? Have you ever wondered how to effectively self-advocate at work without feeling like you're bragging? Then this episode is an absolute must-listen for you! I am going to walk you through the critical habit of self-advocacy and provide four actionable strategies…
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Sam Gervase is a Policy Advisor in Mayor Pro Tem Pool’s office focused on housing and land use policy. Prior to joining City Council staff, Sam was a Program Director at It’s Time Texas, a non-profit providing statewide nutrition & fitness educational programing. Sam is a Leadership Austin Essentials graduate and currently serves as the Chair of th…
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Are you ready to negotiate a salary that truly reflects your worth? We’re diving into part two of our audience Q&A, focusing on successful salary negotiations for your next job offer. I’ll share eight real-life success stories to provide you with the tools you need to secure the best job offer possible. Expect actionable advice on negotiating every…
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Reed profiles his experience moving from Australia to the United States and talks all about how he got started in real estate investing, how you can get started and how he's syndicating thousands of units now in Austin, Texas. He also talks about why he thinks Austin has a tremendous amount of growth left and is quickly becoming a city recognized a…
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Is there something holding you back when it comes to negotiating salary? My LinkedIn messages have been filled with questions about this, so in this episode, I am answering all your burning questions. I’m sharing practical tips and strategies to help you confidently advocate for what you deserve. From the perfect timing to how to frame your request…
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Jay Papasan has roughly 20 years of real estate investing experience and multiple investment properties. He is a bestselling author who serves as the Vice President of Strategic Content for Keller Williams Realty International, the world’s largest real estate company. He also cofounded KellerINK and Produktive with Gary Keller, and is a principal o…
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Do you have your eye on a promotion to mid-market or Enterprise Customer Success? If the answer is yes, then this episode is your go-to guide on the key skills you should be prioritizing that Hiring Managers value most! I’m diving into four essential things that can set you apart and accelerate your path to promotion. From mastering strategic accou…
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Does the thought of a behavioral interview make you uneasy? If you are feeling intimidated by the thought of behavioral interviews, then this is the episode for you! I am breaking down a step-by-step guide to mastering behavioral interview preparation. From stripping job descriptions of filler words to creating a tailored template for documenting y…
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We are honored to have Carl Pikus with us today. A distinguished figure in the world of real estate investing, he is boasting an impressive 20 years of experience. Hailing from Austin, Texas, by way of Chicago, he's wholesaled an astonishing $450 million in REITs and DSTs, making him a powerhouse in the industry. Currently serving as an Assistant V…
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Join us in this insightful episode as real estate industry expert Robert Martinez interviews Brad Blazar, a renowned capital raiser with a proven track record of raising over $2 billion. Brad shares his extensive knowledge on capital raising, providing valuable lessons and strategies that are essential for anyone involved in multifamily apartment i…
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Dan Castro is a long time investor in real estate in Austin, attorney, real estate brokerage owner, property management company owner and the owner of the Investor Underground, the largest real estate investing Facebook group in Austin. Join us as he talks about how he finds great deals, what he's up to and how you can learn from him!…
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Are you frustrated by all the conflicting information about what the heck to do with your customer success resume, or you're about ready to take your resume, and throw it in the fire? Then, you are going to want to tune into this episode. I'm debunking common myths that could be holding your resume back and offering actionable strategies to make it…
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Today we have a very special guest, Abigail Lipson! Abigail is a licensed Realtor and the founder and owner of SmartEgg Properties, a premier residential property management company based in Austin, Texas. With a passion for empowering women to achieve financial stability, independence, and success through rental property ownership, Abigail brings …
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Are you feeling less than optimistic about your current Customer Success job search? Whether you can’t land an interview or have trouble sealing the deal, this is a must-listen. In this episode, I’m breaking down the five most common issues I see holding job seekers back and how to fix them. From conquering interview fears to mastering the art of s…
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In this episode, we dive into the incredible story of an educator, @MichaelKetchen , who broke free from the traditional teaching path and built a fortune through strategic mentorship and smart investments in apartment communities. 🏢💰 Discover the invaluable lessons and insights from his journey to financial independence. Learn how he transitioned …
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Let’s face it: no one wants to end up in a ‘bad fit’ role. And while it might seem unavoidable, I'm here to give you the best possible chance to avoid this situation. In part two of this series, we’re diving into the art of asking the right questions during job interviews to dodge those bad-fit roles. Discover actionable strategies on how to assess…
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Costin is not only a seasoned software developer and architect but also a savvy real estate investor with over 12 years of experience. Originally from Romania, he has called both Seattle, WA, and Austin, TX, home over the past three decades. With a diverse background and a wealth of experience, he built himself a portfolio consisting of multiple si…
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No one enters a new role expecting it to be a 'bad fit,' yet it sometimes happens. Fortunately, there are proactive steps you can take to avoid this. In this episode, I'll discuss the seven critical aspects you should evaluate before accepting a job offer. I’ll dive into the significance of your future manager, the potential for upward mobility, an…
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Welcome back to the Apartment Rockstar Podcast! In this exciting comeback episode, host Robert Martinez sits down with Tony Stephan, our premier student in the accelerator and one-on-one mentorship programs. Tony’s journey from personal fitness coach and registered dietitian to successful multifamily real estate investor is truly inspiring. In this…
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Andres Bustamante was born in El Paso and is now living in Austin as a full time real estate agent. He lived in France when he was 16 for a full year with a host family and speaks French, Spanish and English. He worked as a leasing agent for 4 years to pay for his tuition at UT Austin and sold a $1M condo at 21. He joined a real estate team after g…
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If you had to be completely honest about your work productivity, would you (or your manager) be happy with the answer? I have been there, and that’s why I am sharing with you a simple yet powerful hack that can transform your work life for the better. I’ll share how I went from battling concentration issues and negative mindsets to discovering a pr…
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Do you dread the thought of networking? Or maybe you feel like you're spinning your wheels and getting nowhere with your networking efforts. Well, it’s time to bite the bullet and learn how to network in today’s competitive job market. In this episode, I break down the key signs that your networking strategy needs a tune-up, share the biggest mista…
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Are you struggling to stand out in your interviews? Wonder what it truly means to sell yourself as the best candidate for the role? Then you cannot afford to miss this episode! In part two of our two-part series, I pick up where we left off in part one and dive deeper into my five rules for selling yourself. I’ll share why you need to "don't imply …
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Get ready to be inspired by our next guest on the Austin Real Estate Investing podcast, Ryan Tanel. As the CEO of Top Producer Investment Capital, Ryan brings over eight years of real estate investing experience to the table. With a current portfolio boasting a staggering $30 million in Assets Under Management, encompassing 225 units, and having ra…
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Are you constantly applying for jobs but can't seem to get your foot in the door? Are you struggling to make it pass that crucial interview stage? Don't miss this episode where we crack the code on how to SELL yourself as the best candidate for any job! In part one of this two-part series, I'll guide you through the art of self-promotion in job int…
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From the heart of Lockhart, Texas, meet Darren Christensen, a seasoned veteran with an impressive 17-year journey in the realm of real estate investing. Darren's story is one of transformation and determination. He embarked on his real estate journey as an investor, specializing in the rehabilitation and flipping of homes. Through this hands-on exp…
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Are you ready to find the right mentor or coach? Hold off on hiring just anyone until you've listened to the second part of our two-part series. In this episode, I outline the six steps I recommend for choosing the best coach or mentor for your specific goals. We'll dive into evaluating potential mentors or coaches, understanding the return on inve…
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Nick Shevland comes on to talk househacking, mindset and why he loves Austin! Nick is a wealth of knowledge about Austin and is a longtime resident who has lived here since he was 3 years old. Listed below are the 5 restaurants that he mentions because he couldn't pick just one! Azul Tequila Zu Zu's Top Notch Dan's Hamburgers Cheesecake Factory The…
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Are you ready to take the next big step in your career? Have you been considering getting a coach or a mentor but just not sure if it is the right move for you? Then this episode is an absolute must-listen for you! In part one of this two-part series, I’m going to delve into the world of career success and uncover how finding the right coach or men…
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In this interview we turn the tables and Jamie Gruber interviews our host Jordan Moorhead about his life and experience as an investor and entrepreneur! Jamie Gruber is the host of Tribe of Millionaires, has 20+ years of coaching around goal setting, achievement and transformation as an insurance executive. He's a featured speaker at the Multifamil…
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Is your job search feeling like a full-time job? It doesn’t have to feel this way! Whether you have five hours a week or one hour a week, I am sharing actionable tips to get the most out of your job search. In this episode, I will teach you how to avoid burnout as a customer success job seeker. From managing your time more efficiently to strategica…
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Is your resume lacking in numbers? You know that you need to quantify your achievements but are left scratching your head about how to do this. I totally get it! In today’s episode, I will teach you how to make your work experience resonate more powerfully with recruiters. I’ll discuss how to turn your impact—whether direct, across teams, or busine…
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Entrepreneur Magazine calls Justin Donald the “Warren Buffett of Lifestyle Investing.” As the founder of The Lifestyle Investor and a master of low-risk cash flow investing, Justin’s ethos is to “create wealth without creating a job.” He excels at simplifying complex financial strategies, structuring deals, and disciplined investment systems that c…
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Have you been relying on memorizing responses for every possible interview question? Well, I am here to break it to you, treating your next job interview like a test that can be studied for is why you are not seeing the results you want. And in this episode, I will share with you something I have never included in my free content: the interview tec…
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Are you ready to make more money in your Customer Success career? Talking about money doesn’t need to make you uncomfortable. I am here to arm you with my top 8 tips that will, over time, get you closer to your financial goals as they relate to your career. From staying consistent in your path to finding your niche and aligning with leadership's vi…
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At just 26 years old, our guest, Cody Caswell, hails from the vibrant city of Austin, Texas. Cody's journey in real estate began at an impressive age of 16 when he made his first investment. Fast forward to today, and Cody has achieved an incredible feat, building a $5 million real estate portfolio comprising over 70 units and successfully flipping…
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How do you make a splash when starting a new role and plant the seeds for future growth? Landing the position is one thing, but laying the foundations for future growth can often be a missed opportunity. In this episode, I am going to let you in on how you can make a good first impression. Inspired by a recent conversation with a client, I will dis…
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Have you ever paused to wonder if the career path you're on is the one meant for you? It’s common to fall into the trap of what your career path should look like, but I am here to share some hot takes on what you should consider when taking the next step in your customer success career. I am going to explore the different career paths available in …
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With a combined total of over 18 years of experience in real estate, Charles Vesley and Tim Stanton bring a wealth of knowledge and expertise to the table. Charles, with five years of hands-on experience in real estate investing, and Tim, with over 13 years of successful property flipping and co-living space development, both share a passion for re…
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Just found out you need to deliver a Customer Success Interview Presentation for the role you've applied for? You might find me weird, but I think that's pretty exciting! And in this episode, I am going to help you understand what it is and call out the biggest gotchas I see my clients make so that you can avoid those things. I'll explore the vario…
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Networking is dead. At least, that's what many thought leaders on the internet have led you to believe. In this episode, I'll help you figure out if networking is the right strategy for your job search. I won't just be sharing my personal take on why networking remains a crucial element in finding a Customer Success role; I'll also dive into one of…
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