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Welcome, listeners, to a podcast that seeks to ignite the flames of inspiration and empowerment within the ServiceNow community. I'm Farrah Wells, your host and the Director of Linking Humans, The #1 Global Partner for ServiceNow Recruitment. Join us on this journey as we venture deep into the world of ServiceNow leaders. Discover the very essence of their motivations and the unique mindset that paved the way for their remarkable success.
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We go Beyond the Title with remarkable leaders to get to know them closer as a person. We ask them: What’s your IKIGAI? What app you can’t live without? What is the harshest feedback you've ever received? Join us for an authentic conversation with the world’s top leaders. You can watch all videos on our YouTube page: Insider-Global
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The lack of diversity in tech can lead to imposter syndrome, bias, and a sense of isolation that hinders your growth and ambition. Welcome to 'Beyond The Job Title Podcast,' where we shine a spotlight on the journeys of underrepresented tech professionals and allies within the SaaS industry. Join us as we delve into the personal development and career insights that have fueled their success. Discover the stories of trailblazing underrepresented SaaS founders, executives, and professionals wh ...
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In this episode of Beyond the Title podcast, we sit down with Richard Andrews, Managing Director of Devoteam UK and Ireland. Richard takes us on a journey through his dynamic career, from his beginnings in retail banking to becoming a key player in the digital tech consulting world. Hear how his focus on continuous improvement and high-performing t…
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The Role of a ServiceNow Platform Owner: Scott Carver's Experience at Rolls Royce's Global Business Services
36:21
Welcome to another episode of Beyond the Title podcast, where we bring you conversations with ServiceNow's elite. In this episode, we have the privilege of chatting with Scott Carver, the mastermind behind the ServiceNow platform at Rolls Royce's Global Business Services. From humble beginnings to leading digital transformation, Scott shares his in…
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Balancing Faith, Family, and Tech: Jeremy Duncan's Recipe for a Fulfilling ServiceNow Career
35:56
In this episode, Farrah sits down with Jeremy Duncan, a ServiceNow veteran with over 20 years of experience in the tech industry. Jeremy shares his journey from humble beginnings to becoming a certified master architect, offering a wealth of knowledge for both newcomers and seasoned professionals in the ServiceNow ecosystem. "Do what you love and l…
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Damien Davis’ 13-Year Success Story From ServiceNow Support to Senior Director of Impact Advocacy
28:24
In this episode of Beyond the Title, we sit down with Damien Davis, the new ServiceNow Senior Director of Impact Advocacy. Damien shares his remarkable journey from joining ServiceNow as one of its earliest employees to his current leadership role. His infectious positivity and wealth of experience offer a unique perspective on career growth and pe…
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Mastering the Transition to ServiceNow: Going from Corporate Security to Software Flexibility with Marc Michel
31:38
From the inner workings of banks to the dynamic realm of software, Marc Michel's journey is a testament to the power of seizing opportunities and embracing change. His transition from a compliance expert to a ServiceNow GRC solution consultant offers a unique perspective on navigating career pivots and finding fulfillment in unexpected places. "Eve…
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Navigating the ever-evolving ServiceNow landscape requires a unique blend of technical prowess and human touch. In this episode, James Broomhead, a seasoned architect and product engineer, shares his remarkable journey, offering insights into the art of problem-solving, mentorship, and personal growth within the ServiceNow ecosystem. “If you sit ba…
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Step into the dynamic world of Chris Schuh, the ServiceNow Magician, as he unveils his extraordinary journey from coding wizardry to mystifying performances on stage. With a career trajectory as fascinating as his magic tricks, Chris shares insights and life lessons that will inspire you to embrace your dreams and conquer any obstacles that come yo…
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From Developer to ServiceNow Architect to Solution Architect: Curiosity, Resilience, and Mentorship with Nitya Mudaliar
29:57
In this episode, Nitya Mudaliar, a highly accomplished ServiceNow architect and implementation specialist shares her wealth of experience and valuable insights. With over 15 years in the industry, including 12 years in the service management ecosystem, Nitya has designed intricate solutions, optimised processes, and collaborated with brilliant mind…
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Get ready to be blown away by the incredible stories of two ServiceNow stars, Ashutosh Munot and Dhruv Gupta! In this episode, we chat with these brilliant minds who have not only aced their careers but also become DevMVPs and leaders in the ServiceNow community. From humble beginnings to global success, Ashutosh and Dhruv share their journeys navi…
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In this episode, we're thrilled to host Chris Chambers, a remarkable figure in the world of ServiceNow. With 23 years of IT experience, including 15 years working with the ServiceNow platform, Chris takes us through his fascinating career journey. From his start as an aircraft engineer in the Royal Navy to becoming a ServiceNow Certified Master Arc…
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In this episode, we sit down with Paul Hinxman, a seasoned ServiceNow project manager with a fascinating story. From humble beginnings organising office moves, Paul has navigated the complex world of IT to become a sought-after expert in ServiceNow implementations. With 20 years of experience under his belt, he shares his hard-won wisdom on tacklin…
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Are you ready to embark on a journey of empowerment, change, and purpose within the world of ServiceNow? In this episode, we sit down with Christian Ter, an Engagement Lead at ServiceNow, who shares his compelling story of personal growth and transformation. With a unique insider's perspective, Christian unveils ServiceNow's approach to talent acqu…
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In this episode, we sit down with Kevin Frost, a co-founder of Fusion3 Consulting and a genuine ServiceNow enthusiast. Kevin shares his fascinating journey from professional sailing to becoming a leader in ServiceNow. With Fusion3 Consulting achieving an impressive 30% annual growth rate and maintaining a 95% employee retention rate, Kevin reveals …
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Get ready to be inspired by the incredible entrepreneurial journey of Dariusz Szybowski, a ServiceNow Certified Master Architect with over 30 years of experience in the IT industry. In this captivating episode, Dariusz takes us behind the scenes, sharing the story of how he and his co-founders stumbled upon ServiceNow in its early days and took a l…
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Managing the ServiceNow Platform: A comprehensive guide to ServiceNow administration with Author, Felix Acosta
42:46
In this episode, Farrah engages in a conversation with Felix Acosta, an industry expert with a wealth of experience in the intricate realm of ServiceNow. From exploring his latest book to delving into the nuances of ServiceNow certifications, Felix shares indispensable insights that promise to guide both novices and seasoned professionals through t…
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(00:00) - A Personal Tragedy: Turning Pain into Power (01:04) - Introduction to the Podcast: Beyond the Job Title (02:53) - Journey into Tech: The Transition from Full-Time Parent to Health Coach (03:19) - The Decision to Take a Career Break: Balancing Parenthood and Professional Life (08:48) - Returning to the Workforce: The Unexpected Path to Cus…
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Episode Summary In this enlightening episode, we dive into the world of career transitions and the unique challenges that come with breaking into the tech industry. Our guest, Annie, shares her wealth of experience and the support systems that Recast Success provides to help career transitioners break into tech. We discuss the importance of mentors…
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Join us this week as we delve into remote leadership with our guest, Glen McCarty. In this episode, Farrah and Glen break down the nuances of virtual work, exploring how genuine connections form in a digital world. Experience a straightforward exploration of digital watercooler conversations that shed light on the often mysterious reality of remote…
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Episode Summary In this episode, we feature the incredible story of Aaron, an underrepresented professional in the tech industry. Aaron shares his journey of growing up in McAllen, navigating personal challenges, and ultimately making a pivot into tech. His story is inspiring and showcases the power of resilience and self-discovery. After initially…
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Efficiency, Burnout, and Choices: A ServiceNow Perspective on Work Dynamics with Rob Jenkins
49:01
Rob Jenkins is a seasoned professional with extensive experience in the ever-evolving landscape of work dynamics. With a wealth of leadership experience, Rob offers insights into the challenges and transformations arising from the shift to hybrid and remote work models. His reflections touch on social dynamics, efficiency concerns, and the pivotal …
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Let's embark on a thrilling voyage through the ever-evolving realm of IT, with a twist of adventure and a sprinkle of wisdom. Simon Wright, your captain through this journey, isn't your typical IT enthusiast – he's a trailblazer who's weathered the digital storms, and he's got some tales to tell. Tune in as we explore how ServiceNow, the digital po…
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Scott Hemmings, an esteemed leader in the IT industry, shares invaluable insights for individuals traversing the dynamic realm of IT and ServiceNow. Teamwork Triumphs Scott's emphasis on the paramount role of teamwork as a cornerstone of his leadership journey sets the stage for an exploration of career dynamics in the information technology landsc…
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Episode Summary Part two of sharing one lesson from each of the first twenty episodes. Enjoy! (00:00) - Intro (01:36) - Be Open To Opportunities | Mindaugas Petrutis (02:43) - Doing The Job I Wanted Before I Had The Job | Jen Allen-Knuth (04:28) - You Don't Need to Ask For Permission | Albert Chun (05:17) - Your Career Is Not Your Career | Hannah B…
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Balancing Act: Maintaining Resilience and Passion in the ServiceNow World with Robert Wilson
37:53
In this engaging episode, we sit down with IT veteran Robert Wilson, a seasoned professional in the world of ServiceNow and IT. Robert shares his invaluable insights and experiences, making it a must-listen for both IT enthusiasts and seasoned experts alike. Robert's Path to IT Success Robert takes us on a journey through his own career and shares …
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Episode Summary Sharing one lesson from each of the first ten episodes. Enjoy! (00:00) - Intro (01:29) - Always be searching for gaps | Katie Penner (02:21) - Life will put you back in your place | Dev Sim (02:53) - Learn to tell good stories | Zach Horvath (04:00) - What happens if you get laid off? | Kris Hughes (05:40) - When you care people wil…
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In this episode of the Beyond the Title podcast, Leah Smith provides valuable insights into her career journey and highlights the pivotal role of values. The Significance of Curiosity Leah's perspective revolves around the power of curiosity. She believes that maintaining a curious mindset is essential for both personal and professional growth. She…
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Episode Summary My thoughts and reflections on recording the first 25 episodes. (00:00) - Intro | simplicity and consistency (03:07) - Gratitude (04:28) - On getting started (05:21) - Developing the podcast concept (07:50) - Simplicity (10:06) - On finding guests (11:27) - Opportunity for improvement (13:24) - Find community (15:55) - Outro 🎙About …
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In this episode, we welcome Chuck Tomasi who is a well-known figure in the ServiceNow community, recognised for his expertise and contributions to the field. He is particularly noted for his role in education and community engagement around ServiceNow. Chuck Tomasi is associated with creating informative content, including podcasts, videos, and blo…
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In this extensive and insightful conversation with James Hammond, a seasoned professional in the ServiceNow ecosystem, we dive into various aspects of his career journey, shedding light on resilience, success strategies, ServiceNow certifications, staying up-to-date with industry advancements, and the significance of community engagement. Through t…
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Episode Summary A conversation with Jahn Karsybaev about venture capital, startups, entrepreneurship, becoming a master connector, fundraising, growing up in Kazakhstan, turning your background into an advantage, and much more. (00:00) - Intro | become a master connector in your space (03:15) - Venture capital misconceptions (04:46) - Why launch Bi…
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In a rapidly changing world, our work lives have undergone a seismic shift. Remote work has become the norm, and the office landscape is evolving like never before. What does the future hold for professionals, especially those embarking on their careers in the digital age? Join us as we dive deep into these critical questions with Justin Loftas, an…
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Finding Fulfillment in Creative Pursuits: Exploring the Intersection of Passion and Profession
34:12
Episode Summary A conversation with Sagadat Ibrayev about growing up in Kazakhstan, the intersection of creativity and career, podcasting, embracing imperfection, and the importance of consistency in anything you do. (00:00) - Intro | consistency is the hardest part of creativity (02:13) - The good, the bad, it's life….you need to go through it (05…
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Building Relationships and Advancing Your Career: Evan Williams' Journey in Customer Success
41:18
Episode Summary A conversation with Evan Williams about his journey into customer success and lessons learned along the way. (00:00) - Intro | Build relationships and don’t be afraid to reach out (02:45) - Why Customer Success (08:02) - EQ in Customer Success | The Art of Reading the Room and Building Connections (10:58) - The Art of the Sales-to-S…
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Get ready for an electrifying journey into the world of technology, leadership, and personal development. In this captivating podcast episode, your host, Farrah Wells from Linking Humans, sits down with none other than the tech luminary, George Prior. With over three decades of groundbreaking experience, including his stint as the CIO of New Rocket…
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Matt Wilson Reflects on Balancing Adventure, Entrepreneurship, and Being the Best Dad Possible
50:54
Episode Summary A conversation with Matt Wilson about parenting, entrepreneurship, the state of the tourism industry post-pandemic, the impact of AI in travel, travel as a vehicle to reduce loneliness, and the power of living intentionally. Let's go Beyond The Job Title with Matt Wilson! (00:00) - Intro | Live intentionally and pull some friends al…
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Episode Summary Get ready for an inspiring conversation about growth mindset, career transition, overcoming imposter syndrome, the power of mentors and feedback, and more. So sit back, relax, and let's dive Beyond The Job Title with Julie Fox! (00:00) - Intro | taking control of your own story (03:09) - Laid off while on maternity leave (09:10) - S…
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Episode Summary Swietenia sheds light on the invaluable transferable skills she carried from her teaching days into her tech roles, emphasizing adaptability, resilience, and the art of continuous learning. By the episode's end, listeners are sure to be inspired by Swietenia's journey, recognizing the potential within to merge passions, skills, and …
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Episode Summary Conversation with Maria Joyner about her entrepreneurial journey, stepping outside your comfort zone, questioning things, moving to Costa Rica, and taking leaps of faith towards the life you want (00:00) - Intro | Don’t ask if it’s a good idea - just do it (04:14) - Entrepreneurial DNA (07:05) - Questioning Conventions (11:01) - Sta…
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Welcome to 'Beyond the Title: Conversations with ServiceNow's Elite,' a podcast that guides its audience on an inspiring journey into the realm of ServiceNow Champions. Hosted by Farrah Wells, Director of Linking Humans, The #1 Global Partner for ServiceNow Recruitment, this show invites you to dive deep into the captivating stories and insights of…
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Episode Summary Conversation with Emma Lo about her career journey. (00:00) - Intro | pivot and learn from your failures (02:40) - Emma’s childhood memories growing up in Taiwan (07:03) - Moving to Canada and becoming a cancer researcher (17:26) - Pivoting from cancer researches into business (21:27) - Emma’s love for photography (26:26) - It’s not…
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Episode Summary A conversation with Hannah Brotherton about her career journey into customer success, building bridges with other people, leadership, imposter syndrome, and more. Hannah’s Bio Hannah Brotherton is an accomplished Customer Operations leader with over nine years of experience in data-driven strategies, primarily within high-growth ent…
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Growing And Thriving Through Transitions: Insights from Ashna's Transformative Experiences | BJT16
49:18
Episode Summary Ashna Patel and her journey, spanning from her Indian roots to her flourishing career in the USA, stands as a testament to adaptability and resilience. We delved into the challenges of navigating change, the profound impact of mentors and coaches, strategies for seizing opportunities within the tech sphere, navigation imposter syndr…
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Charting Success: Lessons from Albert's Transformational Path in Education and Startups | BJT15
59:35
Our conversation delves into an array of thought-provoking topics, including the profound impact of mentorship on young minds, the significance of role modeling, strategies to find exceptional mentors, and the revealing nature of seeking advice. We explore Albert's insights on fostering high standards for yourself, the transformative power of hard …
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Unlocking Authenticity, Longevity, and Growth in Your Career Path with Jen Allen-Knuth | BJT14
41:12
Episode Summary Join us in this insightful podcast episode as we sit down with the remarkable Jen Allen-Knuth, aka DemandJen, as we explore the essence of Jen's mission and the art of crafting a career path that's marked by authenticity, longevity, and growth. (00:00) - Intro (02:20) - Who is Jen and What Is Her Mission? (03:52) - The Power Of Havi…
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Episode Summary We are joined by Mindaugas Petrutis, the visionary founder of Coho, a thriving professional community that fosters empowering connections and learning cohorts in various fields, including data science, design, and marketing. Throughout our insightful conversation, Mindaugas takes us on a transformative journey, unraveling the path t…
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In this episode, we are joined by the remarkable Carrie Melissa Jones, an entrepreneur, author, researcher, and trusted advisor to community-led businesses. Carrie's mission centers around fostering a profound sense of belonging for people, and throughout our conversation, she shares invaluable insights and experiences from her community management…
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Join us for an insightful conversation with Amanda Horvath as we delve into personal growth, motherhood, authenticity, content creation, and self-awareness. Whether you're an entrepreneur seeking alignment or a mom navigating the intricacies of motherhood, this episode offers valuable wisdom and inspiration. Amanda’s Bio Amanda Horvath is a content…
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Picking Yourself: Building Your Body of Work And Unlocking Growth Opportunities with David Nebinski | BJT10
50:35
Join us for an engaging and insightful discussion as we explore building community, embracing new horizons, conquering imposter syndrome, fostering connections, leaving a meaningful legacy, and unlocking the keys to professional success. Prepare to be inspired as we explore the transformative power of picking yourself, building your body of work, a…
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Authenticity And Positivity at Work and Home: Aligning Your True Self for Success with Danny Luu | BJT09
43:30
In this episode, we dive into the transformative power of resilience and authenticity amidst adversity. Our guest, Danny Luu, a seasoned Community & Events Manager, shares his journey of overcoming challenges such as layoffs, the pandemic, and unexpected accidents while building unwavering resilience. We explore the profound impact of family suppor…
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Conquering Imposter Syndrome, Overcoming Self-Doubt, and Embracing Challenges with Danielle Martin | BJT08
48:27
In this episode, we delve into the secrets of flourishing at work and finding environments that fuel your success. My guest, Danielle, shares her journey into customer success and cybersecurity discussing her passion for conquering imposter syndrome and embracing new challenges. We also explore the power of confidence and how unlocking our true pot…
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