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Episode 388: The Expectation Gap: Why Clarity is Key to Employee Success
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This podcast episode explore the critical role of clear expectations in employee engagement, performance, and retention. Highlighting research from Gallup, Harvard Business Review, and others, it reveals that unclear expectations are a major reason employees leave their jobs. It discusses the importance of setting clear, measurable goals, not just in performance improvement plans (PIPs), but also as a regular management practice through tools like weekly one-on-one meetings and quarterly reviews. By fostering open communication and using structured frameworks, business owners can create a culture of clarity and accountability that drives success and reduces turnover.
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