It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Why It Is Impossible To Measure Customer Satisfaction Globally
Manage episode 233007159 series 1082392
Contenuto fornito da Automotive Business Growth and The Tree Group. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Automotive Business Growth and The Tree Group o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
It’s surprisingly difficult to measure global customer satisfaction. Even when using a scoring system, cultural differences can lead to very confusing results. Find out why here. The post that accompanies this is live on our blog. You can subscribe to receive our blog posts by email at https://www.thetreegroup.co.uk/news ABOUT THE TREE GROUP The Tree Group is a business growth agency and HubSpot Certified Partner that combines sales, marketing, and websites to help Automotive companies in the UK with at least 10 staff and a desire to grow by 15% in the next 18 months. Does that sound like you? We combine our industry experience with Inbound Sales and Marketing and HubSpot to give you a competitive advantage and so you know the ROI from your sales, marketing, and website. We strive for targets, measure results, and help you continuously improve over time. Learn more at www.thetreegroup.co.uk
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24 episodi
Why It Is Impossible To Measure Customer Satisfaction Globally
Automotive Business Growth - Ideas for Sales, Marketing, and Websites
Manage episode 233007159 series 1082392
Contenuto fornito da Automotive Business Growth and The Tree Group. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Automotive Business Growth and The Tree Group o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
It’s surprisingly difficult to measure global customer satisfaction. Even when using a scoring system, cultural differences can lead to very confusing results. Find out why here. The post that accompanies this is live on our blog. You can subscribe to receive our blog posts by email at https://www.thetreegroup.co.uk/news ABOUT THE TREE GROUP The Tree Group is a business growth agency and HubSpot Certified Partner that combines sales, marketing, and websites to help Automotive companies in the UK with at least 10 staff and a desire to grow by 15% in the next 18 months. Does that sound like you? We combine our industry experience with Inbound Sales and Marketing and HubSpot to give you a competitive advantage and so you know the ROI from your sales, marketing, and website. We strive for targets, measure results, and help you continuously improve over time. Learn more at www.thetreegroup.co.uk
…
continue reading
24 episodi
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