#10: Why Your Customer Health Scores Are Not Working With Irit Eizips, CSM Practice Churn It Up: Customer Success podcast

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Tech Aly Mahan Churn It Up Customer Success

Contenuto fornito da Churn It Up: Customer Success Podcast and Aly Mahan. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Churn It Up: Customer Success Podcast and Aly Mahan o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

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#10: Why your customer health scores are not working with Irit Eizips, CSM Practice

7y ago 44:27

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MP3•Pagina principale dell'episodio

Contenuto fornito da Churn It Up: Customer Success Podcast and Aly Mahan. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Churn It Up: Customer Success Podcast and Aly Mahan o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

About The Episode This week, Aly talks with Irit Eizips, CEO for CSM Practice. In this episode, Irit explains her approach to customer health scores detailing best practices developed after years of experience, as well as common pitfalls you should avoid as you embark on designing yours. She also shares a detailed customer health score design approach that will help you understand why yours doesn’t work, and what can you do to fix it. Be sure to take notes and try out her approach to augment your health score in a way that would help your Customer Success team become more strategic and proactive in maximizing value for both your clients and your company. Be ready to flip everything you know about scoring your customer’s health. See full show notes here: https://www.receptive.io/podcasts/churnitup/customer-health-scores-irit-eizips.html

… continue reading

10 episodi

#Tech #Aly Mahan #Churn It Up Customer Success

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#10: Why your customer health scores are not working with Irit Eizips, CSM Practice

Churn It Up: Customer Success Podcast

36 subscribers

published 7y ago

Condividi

MP3•Pagina principale dell'episodio

Contenuto fornito da Churn It Up: Customer Success Podcast and Aly Mahan. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Churn It Up: Customer Success Podcast and Aly Mahan o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

About The Episode This week, Aly talks with Irit Eizips, CEO for CSM Practice. In this episode, Irit explains her approach to customer health scores detailing best practices developed after years of experience, as well as common pitfalls you should avoid as you embark on designing yours. She also shares a detailed customer health score design approach that will help you understand why yours doesn’t work, and what can you do to fix it. Be sure to take notes and try out her approach to augment your health score in a way that would help your Customer Success team become more strategic and proactive in maximizing value for both your clients and your company. Be ready to flip everything you know about scoring your customer’s health. See full show notes here: https://www.receptive.io/podcasts/churnitup/customer-health-scores-irit-eizips.html

… continue reading

10 episodi

#Tech #Aly Mahan #Churn It Up Customer Success

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