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Don't Kill the Messenger: How to Handle Bad News in Business
Manage episode 436985592 series 3474709
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In this eye-opening episode of Connect and Convert, hosts Dennis Collins and Leah Bumphrey tackle the crucial topic of handling bad news in business. Discover why embracing negative information is essential for long-term success and learn practical strategies to create a culture of open communication in your company.
Key Takeaways:
- Understanding the "Persian Messenger Syndrome" and its impact on modern business communication
- Warren Buffett's two-instruction approach for new hires and how it transforms organizational culture
- The importance of leadership vulnerability in fostering trust and transparency
- A five-point audit to improve business communication and create a culture that values early warnings
Resources and Links:
- Warren Buffett's Annual Shareholder Letters: https://www.berkshirehathaway.com/letters/letters.html
- Wizard Academy: https://www.wizardacademy.org/
Timestamps:
00:00:00 - Introduction and topic overview
00:02:15 - Explaining the "Persian Messenger Syndrome"
00:05:30 - Warren Buffett's approach to handling bad news
00:08:45 - Creating a culture of open communication
00:12:30 - Five-point audit for improving business communication
00:15:00 - Wizard Academy course hack
Connect with the Hosts:
- Dennis Collins: https://wizardofads.org/partner/dennis-collins/
- Leah Bumphrey: https://wizardofads.org/partner/leah-bumphrey/
About the Hosts:
Dennis Collins and Leah Bumphrey are experienced business consultants and sales accelerators. With decades of combined experience in management and sales, they provide valuable insights and strategies for small business owners looking to grow their sales and improve their organizational culture.
Related Episodes:
- "The Power of Storytelling in Business"
- "Building Trust with Your Team: Leadership Strategies for Success"
- "Effective Communication Techniques for Small Business Owners"
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