Vai offline con l'app Player FM !
171: Building a People-Centric Internal Culture With Chase Jordan
Manage episode 455897984 series 1257748
In this episode we invite Chase Jordan in the studio to discuss leadership, customer experience, and employee engagement. Chase brings a wealth of knowledge as a CXO and franchise owner that he shared with us during this conversation.
- Ease of use is the most important tactical action you can take to improve customer experience.
- Internal communication is crucial to keeping everyone on the same page and busting silos.
- Sharing and collaboration with the team builds loyalty and advocacy.
- Have a plan to help employees when they need assistance with tragedies.
Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Learn More About Chase: https://funnewbook.com/ and https://freenewquiz.com/
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/@TheTonyJohnson
Twitter: https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok: https://www.tiktok.com/@igniteyourservice
Facebook: https://www.facebook.com/tonyjohnsoncx/
Music: http://www.bensound.com
102 episodi
Manage episode 455897984 series 1257748
In this episode we invite Chase Jordan in the studio to discuss leadership, customer experience, and employee engagement. Chase brings a wealth of knowledge as a CXO and franchise owner that he shared with us during this conversation.
- Ease of use is the most important tactical action you can take to improve customer experience.
- Internal communication is crucial to keeping everyone on the same page and busting silos.
- Sharing and collaboration with the team builds loyalty and advocacy.
- Have a plan to help employees when they need assistance with tragedies.
Visit https://thetonyjohnson.teachable.com/ to invest in yourself and your team.
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants. He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement. Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
Learn More About Chase: https://funnewbook.com/ and https://freenewquiz.com/
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/@TheTonyJohnson
Twitter: https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok: https://www.tiktok.com/@igniteyourservice
Facebook: https://www.facebook.com/tonyjohnsoncx/
Music: http://www.bensound.com
102 episodi
Tutti gli episodi
×Benvenuto su Player FM!
Player FM ricerca sul web podcast di alta qualità che tu possa goderti adesso. È la migliore app di podcast e funziona su Android, iPhone e web. Registrati per sincronizzare le iscrizioni su tutti i tuoi dispositivi.