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CX Wednesday ft Dennis Wakabayashi
Manage episode 314341278 series 3280842
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Happy CX Day fam!
CX...Oh! is celebrating this special occasion with Dennis Wakabayashi, the global voice of CX.
The first Tuesday of October marks a global celebration of the companies and professionals that create great customer experiences, it's CX Day, general euphoria over all things CX! It’s a day when organizations roll out the red carpet for their customer-facing employees and CX experts, highlighting their contributions and underscoring the company’s commitment to excellence in customer experience.
And then comes Wednesday in October (the day after CX Day) that’s really most telling – because in many organisations, that’s when customer-facing employees are reminded of something quite disheartening.
Join us to figure out how we can make CX a genuine commitment not just on a single day of the year, but on all 366 days (taking it on the higher side for the love of customers :)).
Promise to meet you again on the day after CX Day every year for #CXConversations - CX Wednesday movement!
Dennis' LinkedIn profile: https://www.linkedin.com/in/denniswakabayashi
Experience the magic of service!
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