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Contenuto fornito da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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#247 The Four Seasons of Dentistry — Todd Williams
Manage episode 428210103 series 2624708
Contenuto fornito da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Prav chats with Todd Williams, an expert in customer service and leadership training.
Todd shares his unique journey from growing up around older adults to working in healthcare, then transitioning to the luxury hotel industry with Four Seasons, and finally applying his expertise to dentistry.
He shares strategies for breaking down barriers, authentically engaging with people, and bringing out the best in staff, customers, and patients.
Enjoy!
In This Episode
00:04:35 - Backstory
00:09:15 - School and social dynamics
00:15:40 - Study and work
00:31:25 - Four Seasons
00:39:35 - Customer and patient experiences
01:14:50 - Public speaking
01:46:15 - Last days and legacy
About Todd Williams
Todd Williams is a speaker and consultant specializing in culture development across healthcare, hospitality, and customer-facing industries. He spent 20+ years developing service delivery training for Four Seasons Hotels and Resorts. As VP of Culture Development at Centura Health, he focused on employee engagement and improving patient experiences.
291 episodi
Condividi
Manage episode 428210103 series 2624708
Contenuto fornito da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Prav Solanki & Payman Langroudi, Prav Solanki, and Payman Langroudi o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Prav chats with Todd Williams, an expert in customer service and leadership training.
Todd shares his unique journey from growing up around older adults to working in healthcare, then transitioning to the luxury hotel industry with Four Seasons, and finally applying his expertise to dentistry.
He shares strategies for breaking down barriers, authentically engaging with people, and bringing out the best in staff, customers, and patients.
Enjoy!
In This Episode
00:04:35 - Backstory
00:09:15 - School and social dynamics
00:15:40 - Study and work
00:31:25 - Four Seasons
00:39:35 - Customer and patient experiences
01:14:50 - Public speaking
01:46:15 - Last days and legacy
About Todd Williams
Todd Williams is a speaker and consultant specializing in culture development across healthcare, hospitality, and customer-facing industries. He spent 20+ years developing service delivery training for Four Seasons Hotels and Resorts. As VP of Culture Development at Centura Health, he focused on employee engagement and improving patient experiences.
291 episodi
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Simile a Dental Leaders Podcast
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
The traditional enterprise go-to-market motion is undergoing a transformational shift. B2B buyers are more sophisticated than ever, and operational efficiency is a key focus for every organization. One key function possesses a unique opportunity to shape the future of revenue generation: enablement. On this podcast, we’re bringing you the secrets, strategies, and tactics that successful enablement leaders are using to drive meaningful impact. The Enablement Edge is the go-to resource for sal ...
…
continue reading
Kipp Bodnar (HubSpot’s CMO) and Kieran Flanagan (Zapier’s CMO), lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.
…
continue reading
The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
…
continue reading
The fun email marketing podcast. Sell more of your online courses, grow your membership and bring in more coaching clients with email marketing that doesn't stink. Sound good? Then join your fellow Email Marketing Heroes for your weekly dose of fun, practical, yet brutally honest email marketing advice. You can listen in to a piping hot, fresh episode every 'Email Marketing Wednesday' or if you prefer learning with your eyes instead of your ears, we turn each episode into a full written blog ...
…
continue reading
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
Bitcoin pioneer Charlie Shrem peels back the layers on the lives and backgrounds of the world's most impactful innovators. Centering around intimate narratives, Shrem uncovers a detailed, previously unspoken story of the genesis and evolution of bitcoin, cryptocurrency, artificial intelligence, and the web3 movements. Join Shrem as he journeys through the uncharted territories of tech revolutions, revealing the human side of the stories that shaped the digital world we live in today.
…
continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
Brian Burns
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
How do I start an online business? How do I build a brand online? How do I get traffic and attention to my online business? The biggest question is, can I start a business online and replace my current JOB? Welcome to The Rock Your Brand podcast show where we answer ALL of these questions and a ton MORE! Scott Voelker, the host will share with you everything you need to know and help you to build a Future Proof Business that will allow you the ultimate Freedom. Scott shares tips and strategi ...
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
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