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Contenuto fornito da Stacy Sherman and Doing CX Right®‬. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Stacy Sherman and Doing CX Right®‬ o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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126. Generative AI Insights - Navigating the Future of Customer Service Experiences | Lior Arussy

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Manage episode 411299188 series 2907625
Contenuto fornito da Stacy Sherman and Doing CX Right®‬. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Stacy Sherman and Doing CX Right®‬ o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Did you know that a small increase of just 5% in customer satisfaction can significantly boost company revenue?

Host Stacy Sherman teams up with customer experience pioneer Lior Arussy to share proven strategies for transforming unhappy clients (detractors) into referring brand advocates (promoters). They'll reveal the economic impact of customer sentiment and the role of personalized experiences leveraging Gen AI to drive business growth. Being customer-centric is no longer a choice, it's a necessity for any successful business. Learn how to shift your NPS from a mere score into a robust strategy that aligns your organization for success.

Learn more: DoingCXRight.com. Access our FREE Customer Experience Audit Tool by clicking here: https://forms.gle/DT42KrMGuHz9wojP7

Grow as a CX Professional with our numerous Resources: https://doingcxright.com/resources/

Book a time directly with Stacy: https://bookings.doingcxright.com/#/30minuteswithstacy

  continue reading

171 episodi

Artwork
iconCondividi
 
Manage episode 411299188 series 2907625
Contenuto fornito da Stacy Sherman and Doing CX Right®‬. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Stacy Sherman and Doing CX Right®‬ o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

Did you know that a small increase of just 5% in customer satisfaction can significantly boost company revenue?

Host Stacy Sherman teams up with customer experience pioneer Lior Arussy to share proven strategies for transforming unhappy clients (detractors) into referring brand advocates (promoters). They'll reveal the economic impact of customer sentiment and the role of personalized experiences leveraging Gen AI to drive business growth. Being customer-centric is no longer a choice, it's a necessity for any successful business. Learn how to shift your NPS from a mere score into a robust strategy that aligns your organization for success.

Learn more: DoingCXRight.com. Access our FREE Customer Experience Audit Tool by clicking here: https://forms.gle/DT42KrMGuHz9wojP7

Grow as a CX Professional with our numerous Resources: https://doingcxright.com/resources/

Book a time directly with Stacy: https://bookings.doingcxright.com/#/30minuteswithstacy

  continue reading

171 episodi

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