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An Incident at O'Reilly Auto Parts - A Slightly Wiser Story
Manage episode 425045454 series 3293377
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Grandpa Hill was recently in the Latrobe O’Reilly Auto Parts Store. An incident occurred. It turned out to be a timely end to his search for sanding discs for his son John. Then just a few weeks later it happened again but differently and better. This time he was sent there by his son Michael to get studs a nut and a stud installer and to secure a price match.
Well, Grandpa Hill got a new hat out of the deal, $10 off in a price match that his son appreciated.
Grandpa, Don Hill, recognized how well he had been treated. He wished he had started shopping at O’Rielly’s when they first came to town two years ago. O’Reilly Auto Parts will be his first stop and likely only stop on his frequent runs for maintenance and replacement parts.
Share this story about O’Rielly Auto Parts with anyone you think should give them a try. Share the story with anyone you think would like to improve their retail business by understanding the value the people behind the counter bring to the business. As you do so, you will probably feel pretty good, as Grandpa does right now as he posts this Grandpa Hill’s True Story. Remember to Think Laugh and Live!
Grandpa Hill and David Richman produced. Amy Steele did the portrait. Michael Steele did the pickin.
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