The financial and efficiency impacts of doing things the right way compared to just checking the box with Chris Wolfington of FinPay

Hatching Creativity: Conversations on Success, Innovation, and Growth

Get ready to reimagine the intersection of finance and healthcare with Chris, a serial entrepreneur on his seventh venture, who's turning the patient payment experience on its head. Forget about merely ticking off compliance checkboxes; this episode is an eye-opener on how financial transparency and literacy can revolutionize patient care. Chris, with his infectious humor and sharp insights, makes a case for integrating a 'white glove financial experience' into healthcare, ensuring it stands shoulder to shoulder with the clinical side of the service.
This conversation is a treasure trove of anecdotes and hard-hitting truths about why a patient’s last touchpoint—the billing process—can leave a lasting impression, for better or worse. Chris champions the idea that when financial interactions are as outstanding as the medical treatment, patients are more inclined to settle their bills not out of obligation but out of respect and satisfaction. Join us and discover how transforming the necessary evil of payments into a voluntary gesture of goodwill can not only enhance your brand but could very well secure patient loyalty for life.