It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Contenuto fornito da In The Know - A Customer Experience Podcast. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da In The Know - A Customer Experience Podcast o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Player FM - App Podcast
Vai offline con l'app Player FM !
Vai offline con l'app Player FM !
#5: How Enterprise Brands can be More like Amazon
Manage episode 173412383 series 1393299
Contenuto fornito da In The Know - A Customer Experience Podcast. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da In The Know - A Customer Experience Podcast o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Do you know what Amazon, Walmart, and Ticketmaster have in common? In this episode, we’re chilling with Dispatch VP of Customer Success, Eli Rosen (twitter.com/erosen). We'll discuss various digital strategies, what IT departments should mean to the CIO and enterprise brands, and what the future of innovative business strategy means in this technology driven world. We highlight examples from Amazon, Walmart, and Ticketmaster. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Eli Rosen. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
…
continue reading
28 episodi
Manage episode 173412383 series 1393299
Contenuto fornito da In The Know - A Customer Experience Podcast. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da In The Know - A Customer Experience Podcast o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Do you know what Amazon, Walmart, and Ticketmaster have in common? In this episode, we’re chilling with Dispatch VP of Customer Success, Eli Rosen (twitter.com/erosen). We'll discuss various digital strategies, what IT departments should mean to the CIO and enterprise brands, and what the future of innovative business strategy means in this technology driven world. We highlight examples from Amazon, Walmart, and Ticketmaster. I hope you enjoy listening as much as I enjoyed chatting with today’s guest Eli Rosen. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
…
continue reading
28 episodi
Kaikki jaksot
×Benvenuto su Player FM!
Player FM ricerca sul web podcast di alta qualità che tu possa goderti adesso. È la migliore app di podcast e funziona su Android, iPhone e web. Registrati per sincronizzare le iscrizioni su tutti i tuoi dispositivi.