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Ep #140 - Using inbox automation to free staff up for innovation
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Contenuto fornito da Dan Bentley and Tracey Newman, Dan Bentley, and Tracey Newman. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Dan Bentley and Tracey Newman, Dan Bentley, and Tracey Newman o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
In this episode, Tracey Newman and Dan Bentley speak with Jonathan Clegg and Trevor Harris from Coxswain Alliance, about how they help non-profit organisations automate their email inboxes. This allows staff to spend more time on higher value tasks like customer service and innovation instead of manually sorting through high volumes of emails.
Here is a taste of what Tracey, Dan, Jonathan and Trevor cover in the conversation:
- Automating inboxes to free up time for innovation in not-for-profit organisations.
- How this approach reduces stress and increases productivity.
- Automating email responses for better customer service and better employee experience.
Links from the episode:
- The Coxswain Alliance website: Click here
- The Impacto Consulting website: Click here
- Impacto Consulting on LinkedIn: Click here
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