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Snippet: Liza Landsman, CEO of Stash, Shares Insights and Discusses her Feedback Strategies.
Manage episode 417361243 series 3232865
Stash utilizes direct interactions, call centers, and open forums to collect both structured and unstructured data. Landsman highlights how Stash uses this feedback to identify and solve consumer problems, "wrapping" and "stacking" solutions to create a seamless experience.
Watch the full podcast here 👉https://bit.ly/3TI9j9V
389 episodi
Manage episode 417361243 series 3232865
Stash utilizes direct interactions, call centers, and open forums to collect both structured and unstructured data. Landsman highlights how Stash uses this feedback to identify and solve consumer problems, "wrapping" and "stacking" solutions to create a seamless experience.
Watch the full podcast here 👉https://bit.ly/3TI9j9V
389 episodi
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