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Debating the 'best of breed v's the platform approach'
Manage episode 344154499 series 3405247
Contenuto fornito da Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Miles Lamont & Joanne Taylor, Miles Lamont, and Joanne Taylor o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Many companies are challenged with providing a world-class Customer Experience - 3 key ingredients are having the right team, process and tech in place to deliver it. When evaluating the tech there is often the dilemma of where to invest; should you buy the latest and greatest point solution to fit your current need or commit to a single platform approach? Whilst we don't confess to have the right answer for your business, this chat with a MarTech Distinguished Solution Engineer, Stefan Dobrowolski uncovers the wisdom he's amassed over the years, it highlights the questions to address with insight on the conclusions to be drawn from your answers.
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