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#119 - Building a Culture of Client Retention
Manage episode 436748842 series 3481763
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Welcome to another episode of the Natural Born Leader Podcast! In today’s episode, I share my current focus on cultivating a new culture within Client Acquisition.io—a culture centered around client retention. Instead of constantly chasing new clients, I’m learning the importance of nurturing the relationships we already have. I discuss how I’m personally getting back in the trenches to lead by example and build habits that prioritize delivering more value to our existing clients. This episode dives into why retention is crucial for long-term success and how paying more attention to our clients can unlock new levels of growth. Tune in to hear about my journey and the strategies I’m implementing to foster client loyalty.
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