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The Programmer’s Lab Podcast EP1–Achieving Customer Satisfaction with a Product Engineering Mindset - A Fireside Chat
Manage episode 347482797 series 2924998
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The first podcast features Nitor Infotech’s AVP ( Project and Delivery Unit), Abhijeet Shah. A thought leader with over two decades of experience in the #software product development industry, Abhijeet, has led #technical teams for value-driven deliverables to several customers around the globe.
In this podcast, Abhijeet discusses the need for the use of a product engineering mindset to achieve continued #customer satisfaction. He believes that through constant and incremental #tracking of progress and thinking about a customer’s customer, continued customer satisfaction no longer remains a myth.
He has also penned his thoughts about the same topic in his blog. Read it here: https://blog.nitorinfotech.com/sustained-customer-satisfaction-with-pe-mindset/
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