))
Rewarding Guests To Maximize Hotel Loyalty - My Place Hotels
Manage episode 439434046 series 3560444
Contenuto fornito da No Vacancy Live and No Vacancy Media. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da No Vacancy Live and No Vacancy Media o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Irene Roberts, VP of Loyalty at My Place Hotels of America, and I are kicking off the My Place 2024 Conference in Tucson.
We discuss the significance of guest loyalty in the hospitality industry, particularly in the economy sector. Irene shares how My Place Hotels’ loyalty program, Stay Rewarded, enhances the guest experience by offering immediate rewards for long-term stays.
We also discuss the challenges of encouraging hotel participation, the program’s success with over 310,000 members, and future growth strategies.
*Importance of guest loyalty in the economy sector
*Overview of the My Place Hotels' loyalty program, Stay Rewarded
*Benefits of immediate rewards for long-term guests
*Strategies for encouraging hotel participation in loyalty programs
1385 episodi
Condividi
