Unlocking Success: Salem Reporter’s 5-Month Journey to Audience and Revenue Growth

Paywall Podcast - Subscription strategies for news and magazine publishers

In this episode of the Paywall podcast, we dive into a case study on Salem Reporter, a local news publisher that has seen significant success in growing their revenue and audience through a strategic approach. Here’s what we discussed:

Background on Salem Reporter:

• Salem Reporter is a digital-only publication based in Salem, Oregon, focusing on local news.
• They have a strong emphasis on hyper-local newsletters and have implemented a free registration system and subscriber only newsletter.

Challenges with the Previous System:

• Salem Reporter initially faced technical issues with their previous system, including problems with content access and support.

Transition to Leaky Paywall:

• Tyler from Paywall Project began working with Salem Reporter and switched them to Leaky Paywall in May.
• They implemented a one-and-one strategy, allowing one free article per month and then requiring registration to access 1 additional article and their free newsletter.

Revenue Streams:

• Paid subscriptions
• Salem Reporter sells advertising directly and partners with local businesses for ad sales.
• They also generate revenue from obituary submissions, offering a cost-effective alternative to traditional newspaper obituaries.
• Salem Reporter is exploring newsletter ads due to their high open rates.

Newsletter Strategy:

• Salem Reporter’s free newsletter includes personal introductions, articles with images, and a section on local town hall meetings.
• They prominently feature options for readers to pay for obituaries and subscribe in every newsletter.
• Their subscriber only newsletter is simply an afternoon edition that captures the days news for more timely news delivery.

Results:

• Salem Reporter has seen success with this strategy. In the last 30 day window they gathered 71 paid subscribers, 640 free subscribers, and a 57 active paid trials.
• The ratio of paid subscribers to free subscribers is over 10%, which demonstrates the effectiveness of their approach. This does not include paid trials.
• The seamless user experience and timing of registration requests contribute to high conversion rates.

Key Takeaways:

• Simplify the user experience by using a one-and-one strategy (one free article before registration).
• Personalize newsletters with a human touch and make subscription offers clear.
• Offer a subscriber only newsletter.
• Prioritize local advertising partnerships over ad networks.
• Build a relationship funnel by offering a free newsletter with upgrade messaging.

This case study showcases how Salem Reporter achieved success in growing its audience and subscription revenue by implementing a strategic approach to content access and user experience.