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The Agile Brand with Greg Kihlström®


1 #657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
8: Overcoming limiting belief
Manage episode 195936202 series 1942018
Contenuto fornito da Rusty Pang. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Rusty Pang o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Do you love to read? I love to read, but I have less time right now to do it. I realized I have a limiting belief when it comes to reading and I have overcome it recently. What is a limiting belief that is holding you back from growing?
…
continue reading
12 episodi
Manage episode 195936202 series 1942018
Contenuto fornito da Rusty Pang. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Rusty Pang o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Do you love to read? I love to read, but I have less time right now to do it. I realized I have a limiting belief when it comes to reading and I have overcome it recently. What is a limiting belief that is holding you back from growing?
…
continue reading
12 episodi
Tutti gli episodi
×Are you overwhelmed? Too many things pulling you in too many directions? Is there too much month at the end of your money? I understand. Here’s some tips on how to regain control and focus.
Audio is growing and becoming a better method for communicating content. Your voice is powerful for moving minds and hearts. In this episode, I talk about how and why audio will continue to be big player in the content space.
In this episode I talk about why I call this podcast Perspective Shift. I live for epiphanies that change my view of the world. It leads to more freedom, confidence, and peace in my life and it can do the same for you.
How do you become a great leader? It's simple. You practice servant leadership. In this episode, I define what servant leadership is and how to practice it today so that you can become a great leader no matter how afraid you might be.
If you are unclear about your message, you are unclear about you. Businesses and organizations are extensions of the individual. Get clear on you and your mission, values, and vision for your business will reveal itself. Entrepurpose.agency
When Alexander the Great landed on the shores of Persia, he did so with less men than his enemy. He stood upon a foreign land win less resources, but his vision was large and he was certain about victory. So much so, he said, “Burn the boats.” In this episode I share about my current “Burn the boats” scenario and challenge you to step up and do the same in your life. What boats do you need to burn to move forward in 2018?…
Do you love to read? I love to read, but I have less time right now to do it. I realized I have a limiting belief when it comes to reading and I have overcome it recently. What is a limiting belief that is holding you back from growing?
Everyone says we should go after work-life balance and we feel guilty when they say it. But, the reality is, it’s a lie and it’s unrealistic. There’s a better way.
Have you taken a personality test recently? Was it true or way off? I love the MBTI, Enneagram, and Strengthsfinder, but there are limits to them. Are you applying them properly?
This is the Entrepurpose origin story of who I am and how I found my purpose. There are four elements to purpose. Listen to find yours.
Learn the 3 principles of making changes in your life. If you want to lose weight, be more productive, or become more kind, you must understand three things: acceptance, belief, and commitment.
Episode 1: The Introduction
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