S5 Ep5: Borders in Disorder

Richie Firth: Travel Hacker

MP3•Pagina principale dell'episodio

27:29

Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…

3 anni fa 20:18

Richie and Chris make it to more countries, but not in the order they were planning. They probably travel about 200 miles here but it's hard to say.
Thanks to our Patreons who funded every bit of this journey, and who we hope will take us to new locations soon. Contact us with feedback - TravelHackerPodcast@gmail.com or Tweet @RichieFirth @ProducerChris

Hosted on Acast. See acast.com/privacy for more information.

80 episodi

#Comedy #Society #Travel #Lifestyle #Richie Firth Travel Hacker #Travel Hacker #Richie Firth #Absolute Radio #Chris Skinner #Bugle #The Gargle

S5 Ep5: Borders in Disorder

Richie Firth: Travel Hacker

101 subscribers

published 3 anni fa

MP3•Pagina principale dell'episodio

Hosted on Acast. See acast.com/privacy for more information.

80 episodi

#Comedy #Society #Travel #Lifestyle #Richie Firth Travel Hacker #Travel Hacker #Richie Firth #Absolute Radio #Chris Skinner #Bugle #The Gargle

Tutti gli episodi

1
The Grand Moratorium - Part One! 34:13

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It’s a special mini-series and Richie has plans. Has he told Chris what they are? Obviously not. Is something odd happening? Feels like it. This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.

1
DLR versus car, Part Two 29:56

38 weeks fa29:56

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Rich and Chris attempt to back-seat drive their way to glory? Can they really beat the mighty DLR? Thanks for the fish! Back after a summer break. You can help us to hack by becoming a Patreon. You also get this show ad-free. https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
DLR versus Car, Part One 23:34

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It's a race! From the city of London to City Airport - but which is quicker? Car or the Docklands Light Railway? Also, this is a mission that takes place with will Transport for London approval - vindication! The next mini-series of real world hacks hits your podfeed next week! Support our adventures on Patreon and get this episode in video form... http://patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Trolley Buses for all, and other great transport policies 31:10

40 weeks fa31:10

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Rich and Chris learn more about their train service, explore what future transport vision our politicians have, and tease the next IRL hack! The next mini-series of real world hacks hits your podfeed next week! Support our adventures on Patreon and get this episode in video form... http://patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Can we get 100 people for a train journey to Burton? 25:19

41 weeks fa25:19

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Richie and Chris are getting closer to running their own train service, and are joined by rail charter expert David. But where does this leave the barista coffee and fried chicken? Get this episode ad free, with video, and fund our hacks, via our Patreon: https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
A Day Trip on the Jet Ski Line 30:24

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Rich and Chris start working on promotion for their new rail line - AND - amazing news! Has a sponsor come on board? Get this episode ad free, with video, and fund our hacks, via our Patreon: https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
How much does it cost to run a rail franchise? 29:53

43 weeks fa29:53

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Richie and Chris dig deep into the idea of running their own rail franchise. SPOILER: we need funds. Lots of funds. Support us on our Travel Hacking journey, and get this episode in video form: https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Journey To The Centre of England 18:15

44 weeks fa18:15

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Richie shares a little more of his plans for a new rail franchise, and listeners - we really need your feedback! What is happening? And where is the clothes store Burtons from? Support us on our Travel Hacking journey, and get this episode in video form: https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Jet Skis and a Train Franchise 29:33

45 weeks fa29:33

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Rich and Chris look at introducing Jet Ski travel to UK waterways, and hatch a plan to form their own railway business. Listeners - can you help? Our Patreons receive a video version of this podcast! Head to https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
The Brains and The Bike 33:25

46 weeks fa33:25

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Rich and Chris follow up on their rickets conversations, and discuss cycling, missing flights and who is the best. Our Patreons receive a video version of this podcast! Head to https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Rickety Ferries and a new Tube Hack 31:52

47 weeks fa31:52

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Richie and Chris look at the problems of island living, ponder if you should never change your car and contemplate a new route on the London Underground. Plus, what does Chris drive? Our Patreons revceive a video version of this podcast! Head to https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
From Horsetander to the Night Cow 30:24

48 weeks fa30:24

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Richie and Chris plot out a new animal based transport system, return to the Liberties of London, and discuss train etiquette. Our Patreons revceive a video version of this podcast! Head to https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
Lime Bikes, Teslas and the Liberty Line 32:08

49 weeks fa32:08

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It's a new studio-based season of Travel Hacker where Richie and Chris discuss big travel things on their minds. This week: Lime Bikes, Tesla and the newly named overground lines. Our Patreons revceive a video version of this podcast! Head to https://www.patreon.com/TravelHacker This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.…

1
The Official Season Six Moratorium 32:00

1 year fa32:00

32:00

Here it is! You have given your feedback on the latest season, and we have responded. Oh my! Contains embryonic plans for the next season... This episode was hosted by Richie Firth and Chris Skinner and is a Bugle Podcasts production. Hosted on Acast. See acast.com/privacy for more information.

1
Top Bunking! (S6, Ep6) 25:29

1 year fa25:29