Navigating the Digital Housing Maze
Segna tutti come (non) riprodotti ...
Manage series 2856585
Contenuto fornito da Qrious. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Qrious o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
In almost every other category, the internet has led to the so-called “age of the customer”, making it easier for competitors to spring up, and for us to take our business elsewhere, such that organisations are forced to ensure their services are delivering more and more value to customers. But many of HAs’ traditional ‘customers’ have little choice in provider, and although HAs have moved some services online, they are often still rooted in processes that suit the business rather than journeys that suit the customer. In this episode we’ll explore how digital transformation can better deliver what customers need from us, and enable organisations to serve more customers, better.
…
continue reading
3 episodi