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"Same Way Every Time" SWET'ing the Details with Nikki Hampton - Replay
Manage episode 364124203 series 3405010
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”It’s not just a job, take pride in your work!”
Nikki Hampton is a font of information and a firecracker of a person. She and I met when her Loan Officer, Shawn Ireland, sent her for training and we’ve been fast friends since.
We start with the importance and power of winning as a team, discuss the steps to keeping a positive mindset and the difference between training your staff and training your staff the RIGHT way.
If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more.
Get Loan Team Training for YOUR Team: loanteamtraining.com
Connect with Shawn Ireland and his team: https://www.linkedin.com/in/shawnireland/
Loan Team Training is Powered by The Mortgage Marketing Animals
04:40 - How Nikki and Irene met
07:28 - Nikki’s evolving role
09:20 - Winning as a team
13:45 - It’s not JUST a job, take pride in your work
20:03 - Nikki is “the ultimate firefighter”
24:52 - Knowledge is power
27:05 - One thing Nikki does to keep a positive mindset
31:05 - The importance of self-talk
35:30 - Our thoughts create our emotions, our emotions create our actions, our actions create our results
37:20 - What Loan Officers need to know about training their staff the RIGHT way
41:25 - The power of Loan Team Training
45:35 - Goodbyes
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