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Fueling Customer Service in the Automotive Industry w/Bryan Hildebrand Parts and Service Director Jaguar Land Rover Riverside
Manage episode 413023718 series 3513804
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Bryan Hildebrand emphasizes the importance of effective
communication in enhancing customer experience and maintaining a positive
company culture. Bryan also discusses the need to build a community around
their brand through authentic and engaging content. Lastly, they highlighted
the success of their recent customer appreciation event and their strategy of
excellent service and customer engagement, which has led to a growing number
of satisfied and returning customers.
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