Leading Engagement in Times of Change

Let's Talk, People with Emily Frieze-Kemeny

How do you keep your team engaged when everything around them is changing? We know we are accountable for engagement—but what happens when your organization is in flux, and uncertainty is the norm? Should leaders give themselves a pass, or is there a way to keep employees motivated even in the midst of disruption and uncertainty?

In this episode of Let’s Talk, People, I sit down with Marta Callao Molina, Citibank HR executive and former global head of Talent and Leadership Development at IBM, to unpack the realities of leading through change. Marta shares the hard truths and practical strategies leaders need to engage their teams with authenticity, transparency, and trust—even when times are tough.

Timestamps:

• [00:06:34] – Leading Through Change: Why engagement matters most when organizations are in transition.
• [00:19:20] – What to Do When Engagement Scores Drop: Marta’s advice for leaders facing lower engagement scores.
• [00:25:10] – Building Stronger Relationships with Your Team: The impact of trust, listening, and adapting to individual needs.
• [00:31:08] – Small but Powerful Leadership Moves: Simple ways to create a more engaged, motivated team.

Access the episode transcript.

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Connect with Emily Frieze-Kemeny on LinkedIn and Instagram or explore her work through AROSE Group’s website.

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