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Contenuto fornito da Asendia USA. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Asendia USA o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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Outside the Box with Asendia USA

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Contenuto fornito da Asendia USA. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Asendia USA o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating U.S.-based brands, marketplaces, and e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countries? Then this podcast is for you! https://www.asendiausa.com Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://www.asendiausa.com/contact/sales Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit
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22 episodi

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iconCondividi
 
Manage series 3550083
Contenuto fornito da Asendia USA. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Asendia USA o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating U.S.-based brands, marketplaces, and e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countries? Then this podcast is for you! https://www.asendiausa.com Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://www.asendiausa.com/contact/sales Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit
  continue reading

22 episodi

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Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company, and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA , along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the discussion underscores the importance of preparedness in logistics during peak periods and examines alternative strategies to mitigate future disruptions. It also highlights the vital role postal services play in the Canadian economy and the significant ripple effects work stoppages have on small and medium enterprises. Dave Mays | LinkedIn Tom Foley | LinkedIn Learn more about this topic: Broad Reach - An Asendia Company Asendia USA offers Canada e-commerce shipping alternative during peak season strike Shipping to Canada with Asendia USA Canada - Update on strike Subscribe to our email list Request a consultation…
 
Featuring special guests Dave Mays, CEO Broad Reach, an Asendia company , and Tom Foley, Vice President Government Affairs & Client Retention, Asendia USA , along with co-hosts Nick Agnetti and the introduction of a new co-host, Jason Rowland, the episode delves into the recent Canada Post work stoppage and its significant impact on cross-border logistics. The conversation explores the breakdown in negotiations between Canada Post and the CUPW, shedding light on the strike's implications for both businesses and consumers. Additionally, the team examines the operational hurdles encountered by logistics firms, leading to substantial delays in millions of parcels during the peak shipping season of 2024. Dave Mays | LinkedIn Dave Mays, CEO of Broad Reach, brings over two decades of experience in cross-border e-commerce logistics with a specific expertise in developing best-in-class solutions for retailers selling to Canada. Dave Mays has a wealth of industry experience and a proven track record of establishing and growing market-leading cross-border e-commerce logistics businesses, with a special focus on US to Canada. Mays works closely with Asendia USA to boost its offering to this market with more robust e-commerce solutions than ever before. Tom Foley | LinkedIn Tom Foley is the Vice President, Government Affairs and Customer Retention for Asendia USA. Tom spent 30+ years with the US Postal Service where he spent most of that time involved with international business. Tom is considered one of the leading experts in international postal procedures and regulations. He is very active in Postal and Government organizations. He is the Chairman of the International Mailers Advisory Group (IMAG) and is also on the Board of Directors for the Parcel Shippers Association. Learn more about this topic: Broad Reach - An Asendia Company Asendia USA offers Canada e-commerce shipping alternative during peak season strike Asendia USA: Global hotspot service updates Shipping to Canada with Asendia USA Canada - Update on strike Subscribe to our email list Request a consultation…
 
With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market. They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more! About Simon Batt: Simon has over 25 years’ experience in the mail & parcels industry, the last 14 in international roles. He started his career in Royal Mail Group, leading teams within operations, e-commerce, marketing, and program management before becoming the International Director for parcels, managing global parcels strategy and relationships for the Group. In 2011, Simon started with GeoPost in Paris as Managing Director (Global Solutions), building new e-commerce logistics solutions in the Asian and US markets, leading export growth strategies in Europe, working on M&A projects, and representing shareholder interests on the Boards of various subsidiaries. Taking on the role of CEO of wnDirect in 2017, he led the company back to profit and merged it with Asendia UK in 2019, with significant investments made in automation, innovation and technology. In 2023, Simon was appointed as the CEO of Asendia worldwide, and is proud to lead the company with over 1,200 colleagues across 18 countries. LinkedIn Learn more about this topic: Asendia signed a Strategic Partnership with Hubbed Asendia USA: International e-commerce and mail delivery solutions Returns Report 2024 Is your brand ready to go global? Subscribe to our email list Request a consultation…
 
With special guest, Simon Batt, CEO, Asendia, our co-hosts John Walsh and Nick Agnetti focus on the complexities of international shipping and customer engagement in a rapidly changing e-commerce market. They discuss the evolving landscape of cross-border e-commerce considering the rapid changes brought on by Covid 19, the necessities for logistics companies to adapt and move forward, and how retailers must be proactive in forming strategic partnerships rather than transactional relationships which can stifle growth in 2025 and more! About Simon Batt: LinkedIn Learn more about this topic: The UK E-commerce Shopper (infographic) UK e-Commerce Market Insights (infographic) Asendia USA Expands Canada E-commerce Network and DDP Solutions to Meet Growing Demand The Australian E-commerce Shopper (infographic) Asendia Insights Asendia announces a new strategic organisation of Asendia Group Subscribe to our email list Request a consultation…
 
With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, our co-hosts John Walsh and Nick Agnetti discuss in depth the nuances of e-commerce shipping to Canada, highlighting the challenges and best practices for US retailers including adapting to evolving customer expectations in terms of delivery experience, managing customs clearance and much more. As Canada emerges as the 11th largest e-commerce market globally, this rebroadcast provides valuable insights for retailers looking to expand their reach into this promising territory. About Dave Mays: LinkedIn Learn more about this topic: Shipping to Canada with Asendia USA Asendia USA Canada e-Commerce Shopper Infographic Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation…
 
With special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America, our co-hosts, John Walsh and Nick Agnetti discuss in Part 2 of this episode the future of logistics and compliance providing a comprehensive look at how technology is shaping the international shipping industry. About Jason Rowland Jason Rowland has over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, and is responsible for executing the Group Compliance and Risk Programs for Asendia in North America. LinkedIn Learn more about this topic: Asendia USA: FAQ | Commonly Asked Questions about Shipping Asendia USA: Asendia Insights articles on customs Asendia: Shipping, Tracking & Customs Clearance Platforms Asendia USA: International e-commerce and mail delivery solutions Subscribe to our email list Request a consultation…
 
Our co-hosts, John Walsh and Nick Agnetti discuss how AI technology impacts HS Codes and how it ties together with Catalog reviews, ICS2, IOSS registration and its effect on global shipping with special guest, Asendia's Jason Rowland, Risk and Compliance Officer - North America. About Jason Rowland LinkedIn Learn more about this topic: Asendia USA: Marketplaces e-commerce delivery experts Cargo Programs | Transportation Security Administration Do’s and Don’ts of Shipping to Canada New EU Regulatory Changes 2021: Who, what, why, when? What has been updated in the latest ICS2 release? New EU Customs Regulations: ICS2 and your e-commerce business Get ready for critical Security & Safety Changes (ICS2) with Asendia Minimizing Global “Return to Sender” Issues Due to Restrictions and Customs Requirements Subscribe to our email list Request a consultation…
 
Don't miss the cutoff for a successful peak season! John Walsh and Nick Agnetti discuss Planning, Carrier selection, Communication, Surcharges, Capacity and Transit Expectations Learn more about this topic: Asendia USA: International e-commerce and mail delivery solutions Preparing for 2023 Peak Season Preparing for Peak Holiday Shipping Season Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation…
 
Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options. Learn more about this topic: Understanding international returns for e-commerce - Outside the Box with Asendia USA Do’s and Don’ts of Shipping to Canada e-PAQ Returns by Asendia Predict | Your Delivery Experts | DPD Get ready for the new VAT rules for EU e-commerce Decrease Shopping Cart Abandonment from Global Consumers Subscribe to our email list Request a consultation…
 
When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefits your business and improves your customers' experience. Learn more about this topic: Asendia: Frequently Asked Questions Predict | Your Delivery Experts | DPD Asendia USA: E-commerce and mail delivery to and from North America Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation…
 
Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA , speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more! About Helen Scurfield - LinkedIn Helen has over 20 years’ of experience in international logistics. At Asendia Global Returns, her role managing Asendia’s newest subsidiary encompasses both digital and logistics aspects of the e-PAQ Returns offer. This ranges from overseeing expansion of the first mile partner network and accompanying returns centers, to offering a platform supporting retailers and consumers alike, which continues to evolve to meet the needs of an ever more demanding market. About Ari Aloni - LinkedIn Ari Aloni is Asendia North America’s product manager for the e-PAQ returns solution. He has over six years of experience dedicated in the e-commerce space across strategy, innovation, and product development. He comes to us with previous engagements in Fortune 1000 companies executing cross-border e-commerce initiatives. Learn more about this topic: Asendia USA: Contact us - How can we help you today? Returns Report 2024 How much are returns costing fashion, health and beauty e-tailers? Returns opportunities for retailers e-PAQ Returns by Asendia Subscribe to our email list Request a consultation…
 
Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA , speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and retailers. About Helen Scurfield - LinkedIn About Ari Aloni - LinkedIn Learn more about this topic: How much are returns costing fashion, health and beauty e-tailers? Returns opportunities for retailers To charge or not to charge for returns Returns Report 2024 e-PAQ Returns by Asendia Subscribe to our email list Request a consultation…
 
Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more! About John Haji - LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services Annual Report | SubSummit US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments How to Start Shipping Internationally - SUBTA Leading Subscription Commerce Conference | SubSummit Subscribe to our email list Request a consultation…
 
Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit , discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more! About John Haji: John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Parcel Services Annual Report | SubSummit US-based Fragrance Subscription Service Partners with Asendia USA for Canadian Shipments How to Start Shipping Internationally - SUBTA Leading Subscription Commerce Conference | SubSummit Subscribe to our email list Request a consultation…
 
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