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Guests needs
Manage episode 422400699 series 3552658
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Manage guests' needs using online booking calendars and cleaner tools with holiday rental software.
In this episode, we cover how holiday rental software can help you manage your guests' needs using online booking calendars and cleaners tools.
In the Podcast Pointer, we look at the Feefo partnership to help you attract direct bookings.
For more information on how Bookster holiday rental software can help your business, check out https://www.booksterhq.com/
The important bits
● [00:00] - Intro
● [01:53] - Support your guests' needs to understand your holiday home availability using availability calendars.
● [05:05] - Support your guests' needs to arrive at a clean holiday home using cleaner tools.
● [9:01] - Podcast Pointer - Feefo Partnership for guest reviews.
Key takeaways
● Holiday Rental Software will help you to manage your guests' needs:
They need information about your holiday home, and when it is available. They need confidence that when they arrive your holiday home will be there,clean and ready for them. They need to know that if they need help during the stay, that someone will help them.
Your business is built around guests needs, and the more you can meet your guests needs, the happier they will be, and that becomes a virtuous circle, as they leave you good reviews, and you get more bookings.
1. Holiday rental software can design and provide calendar tools for your website that show when your property is available.
Each software will do this differently to some degree, but they will have the same overarching goal.
2. A lot of holiday rental software build tools to help you coordinate the cleaning of your properties with your cleaners.
The complexity to which the software can achieve your guests' needs varies, but most software will have some tools in place to achieve this.
● The Bookster partnership with Feefo helps you to attract direct bookings, as Feefo, an independent company, can obtain and display your guest reviews. These can also be displayed on your Custom Website.
Next Episode
In the next episode we’ll be returning to look at how to manage your business needs.
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