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Who is a contact Center Supervisor?
Manage episode 407193193 series 3558719
Contenuto fornito da Amas Tenumah and Bob Furniss. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Amas Tenumah and Bob Furniss o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Notable quotes
"I miss my old job some days it was less chaotic. I used to be an ER Nurse and I am now a call center supervisor in Manila”
"I am a manager, a leader, a therapist, a coach, an arbitrator, a time manager, a workforce manager, a teacher, a quality..."
I was the best agent - I am now probably the most undertrained manager in the company with lots of responsibility and hats to wear!
Contact Amas and Bob.
http://linkedin.com/in/amastenumah/
https://www.linkedin.com/in/bobfurniss/
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