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Salesforce & IBM: Revolutionizing Experiences with Generative AI

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Manage episode 386288862 series 2898648
Contenuto fornito da Pushkin Industries and Ruby and Pushkin Industries. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Pushkin Industries and Ruby and Pushkin Industries o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce & Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting.

They chat about the latest evolution of the two tech innovators’ decades-long relationship, explore the opportunity AI presents for customer experiences, and break down how better experiences will remove friction for all.

Visit us at: ibm.com/smartalks

Read more about elevating experiences in the CEO’s Guide to Generative AI from the IBM Institute for Business Value.

This is a paid advertisement from IBM.

See omnystudio.com/listener for privacy information.

  continue reading

52 episodi

Artwork
iconCondividi
 
Manage episode 386288862 series 2898648
Contenuto fornito da Pushkin Industries and Ruby and Pushkin Industries. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Pushkin Industries and Ruby and Pushkin Industries o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

The capabilities of artificial intelligence are increasing at a breakneck speed. Companies must leverage generative AI to transform everyday customer and employee experiences. In this episode of Smart Talks with IBM, Jacob Goldstein sits down with Susan Emerson, Senior Vice President of Product: AI, Analytics & Data at Salesforce & Matthew Candy, Global Managing Partner of Generative AI at IBM Consulting.

They chat about the latest evolution of the two tech innovators’ decades-long relationship, explore the opportunity AI presents for customer experiences, and break down how better experiences will remove friction for all.

Visit us at: ibm.com/smartalks

Read more about elevating experiences in the CEO’s Guide to Generative AI from the IBM Institute for Business Value.

This is a paid advertisement from IBM.

See omnystudio.com/listener for privacy information.

  continue reading

52 episodi

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