If Chatbots Only Had a Brain - Peter Voss - Ep137

Tech Interviews

It's pretty much the norm for us now that when we visit a website we are increasingly used to seeing the arrival on-screen of a helpful chat assistant, normally popping up in the bottom corner of the page and offering to help us out and to try to triage our requirements. The issue though is these types of services are limited and are not smart enough to understand our requirements or add context to the conversation, but what if they were smarter? That is the question we ask on this week's Tech interviews with my guest CEO and founder of aigo.ai, Peter Voss. Join us as we discuss; the current state of "assistants" where is the value in deploying them? the limitations of assistants without a brain! how is the technology and the market changing? the power of cognitive intelligence how a good assistant can help retain customers how aigo.ai are helping where to start with a cognitive assistant project Peter provides a fascinating insight into a part of the technology market that is going to become increasingly prevalent to business as we all look at ways we can use technology to help us be more efficient and improve the experience of our customers, partners and employees. If you have an idea for the show or would like to appear as a guest then email me at [email protected]. To catch the next episode, you can subscribe in all the usual ways. Thanks for listening. For full show notes :- https://wp.me/p4IvtA-1Ny