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Contenuto fornito da Planhat & Anika Zubair and Anika Zubair. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Planhat & Anika Zubair and Anika Zubair o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
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Chris Jones, Director of CS, EMEA at Enboarder - Remote Customer Onboarding

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Manage episode 271106667 series 2463540
Contenuto fornito da Planhat & Anika Zubair and Anika Zubair. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Planhat & Anika Zubair and Anika Zubair o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

In this Podcast our host Anika Zubair chats with Chris Jones, Director of Customer Success at Enboarder, an experience driven onboarding platform, about Remote Customer Onboarding. Chris has worked in Customer Success for 6 years, having worked with both small to medium sized businesses, through to global corporations rolling out SaaS solutions. Chris has been involved in developing a Customer Success team at LinkedIn, as well as building and growing a team in the fast growing startup that is Enboarder.

Tech companies have started to onboard new customers remotely. For some companies this is something that has never been done before and for others it was a natural transition. But now after months of remote onboarding is your method working? Are you able to keep your customers engaged? And can you deliver a successful onboarding experience remotely?

Podcast enquiries: sofia@planhat.com

  continue reading

73 episodi

Artwork
iconCondividi
 
Manage episode 271106667 series 2463540
Contenuto fornito da Planhat & Anika Zubair and Anika Zubair. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da Planhat & Anika Zubair and Anika Zubair o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.

In this Podcast our host Anika Zubair chats with Chris Jones, Director of Customer Success at Enboarder, an experience driven onboarding platform, about Remote Customer Onboarding. Chris has worked in Customer Success for 6 years, having worked with both small to medium sized businesses, through to global corporations rolling out SaaS solutions. Chris has been involved in developing a Customer Success team at LinkedIn, as well as building and growing a team in the fast growing startup that is Enboarder.

Tech companies have started to onboard new customers remotely. For some companies this is something that has never been done before and for others it was a natural transition. But now after months of remote onboarding is your method working? Are you able to keep your customers engaged? And can you deliver a successful onboarding experience remotely?

Podcast enquiries: sofia@planhat.com

  continue reading

73 episodi

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