It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Episode 66 - Julie Weber - Southwest Airlines
Manage episode 304793428 series 2995519
Contenuto fornito da The Hennessy Report and David Hennessy. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Hennessy Report and David Hennessy o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Attention: Podcast coming in for landing! David Hennessy is joined by the CPO of Southwest Airlines, Julie Weber, and colleague Debbie Noschese on this week's episode of The Hennessy Report. As an industry hit particularly hard by COVID-19, Julie describes how the airline's people first philosophy and dedicated employees got them through the pandemic. Julie describes Southwest's founding, revolutionizing air travel, their vision, behavioral hiring tips, and stories of employees living the airline's values everyday. Debbie joins to ask a question on behalf of Dallas HR. The Hennessy Report is brought to you in cooperation with NEHRA, the New England chapter of SHRM. So sit back and relax listening to Julie's episode – it'll be smooth sailing!
…
continue reading
94 episodi
Manage episode 304793428 series 2995519
Contenuto fornito da The Hennessy Report and David Hennessy. Tutti i contenuti dei podcast, inclusi episodi, grafica e descrizioni dei podcast, vengono caricati e forniti direttamente da The Hennessy Report and David Hennessy o dal partner della piattaforma podcast. Se ritieni che qualcuno stia utilizzando la tua opera protetta da copyright senza la tua autorizzazione, puoi seguire la procedura descritta qui https://it.player.fm/legal.
Attention: Podcast coming in for landing! David Hennessy is joined by the CPO of Southwest Airlines, Julie Weber, and colleague Debbie Noschese on this week's episode of The Hennessy Report. As an industry hit particularly hard by COVID-19, Julie describes how the airline's people first philosophy and dedicated employees got them through the pandemic. Julie describes Southwest's founding, revolutionizing air travel, their vision, behavioral hiring tips, and stories of employees living the airline's values everyday. Debbie joins to ask a question on behalf of Dallas HR. The Hennessy Report is brought to you in cooperation with NEHRA, the New England chapter of SHRM. So sit back and relax listening to Julie's episode – it'll be smooth sailing!
…
continue reading
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