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Three ways to improve transparency of tips
Manage episode 405986495 series 3526992
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Liam and Mason from Grtfl discuss the importance of transparency of tips in the hospitality industry. They highlight the problems that arise from a lack of transparency, such as decreased motivation and engagement among employees. The conversation then delves into three tips for improving transparency: communication, documentation, and technology.
Mason shares a case study of a business that successfully increased transparency and improved motivation among team members. The conversation concludes with contact information for further engagement.
Chapters
00:00 Introduction and Technical Issues
01:47 Background and Importance of Tips
03:11 The Problem with Lack of Transparency
06:11 Tip 1: Communication
10:24 Tip 2: Documentation
15:05 Tip 3: Technology
20:56 Case Study: Increasing Transparency
24:36 Conclusion and Contact Information
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